Reviews

This profile includes reviews for Lingo Communications, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Lingo Communications, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Lingo Communications, LLC

  5607 Glenridge Dr STE 300 Atlanta, GA 30342-4996

• 

  Birch Communication

  101 Log Canoe Circle Stevensville, MD 21666

• 

  Lingo Communications, LLC

  null Reston, VA 20190-5376

• 

  Tempo Wireless

  9410 Bunsen Parkway Ste 250 Louisville, KY 40220

• 

  Lingo Communications, LLC

  216 Centerview Dr. Suite 250 Brentwood, TN 37027

Review Details

• Review fromJodi J

  Date: 08/29/2023

  Worst phone company for landline ************* is always out. You can't get a straight answer. Customer support and service is non existent. My sister is a senior with health issues does not have a cell phone . As of today her phone has been out for 11 days. They keep telling me ATandT is the problem. No lingo you are the problem. Looking for a new carrier for her.

• Review fromCassandra W

  Date: 08/21/2023

  Landline out again. Tech Support is useless. Tried to talk with sales (they are at least in the ****), but twice I was cut off mid sentence to transfer me to the "tech support" call center to deal with those who speak broken English and NEVER accomplish anything; I have been hung up on, disconnected and twice yelled at by some dude! (There are a few good customer service/technical support people, but it is rare to actually speak with them! We have been without our landline for weeks at the time. I also tried to email them at an address I had been given previously and it was returned as not deliverable. In addition, the recorded message on their phone advises issues can be handled on line ... nope, that service is unavailable (as I found when I tried that avenue, as well). We have been with them for years, but I am just about finished. With one of our outages, after probably five or six scenarios as to the cause, I was told that the phone line was "migrating" and lost my two ringmaster numbers. Finally gave up on those being activated: they appear on my bill, but don't work. After 45 days, we did get the dial tone back, but call waiting wasn't activated! It just goes on and on. I was even told that no one else with Lingo has the issues I do (which seems misleading given the many comments and one-star ratings i have read here! Today, I did finally reach a call center (not in this country, of course) and got a "repair ticket" issued and about an hour or so later, it was followed up with a scheduled tech visit. I was on my cell phone for nearly four hours trying to get assistance prior to this last call. I have been with this same company (well, sort of the same ... its name has changed multiple times and with each new name, the service deteriorated) for many years. I would be willing to bet my first born son that there won't be a response to this!

  Lingo Communications, LLC

  Date: 10/27/2023

  We sincerely apologize that there was no response to this review and for the trouble experienced. We just received this notification today which is why there was no response received previously. We do show that the issues appear to have been resolved and credit issued for the time the service was down. Again we apologize for the inconvenience.

• Review fromJessie F

  Date: 08/19/2023

  This company is a nightmare to work with. They called me during covid insisting that **** was changing over to their company and I needed to. It is for my small business. They shut off my phone and it has been off for 3 days. They answer the phone and can't help me. Its a nightmare. People think we are out of business because of them. They do not care about customers.

• Review fromTom M

  Date: 08/10/2023

  We have been without phone service for several days with no response or any type of urgency to fix this repair. We are a business and cannot call out or receive calls from customers. This has seriously impacted our business and we are beyond frustrated and irritated at the lack of service they offer. We will be switching services immediately.

  Lingo Communications, LLC

  Date: 10/27/2023

  We sincerely apologize for the lack of response regarding this issue. We did not receive any notification indicating this review was created. We do show that the issue was resolved.

• Review fromMary U

  Date: 07/31/2023

  I am very pleased with my service. But I received the wrong cell phone. I called when I noticed the mistake. ******* told me the *** C5L phone I ordered is advertised for sale but is no longer available, and the website is not updated yet. He said my order shipped with a *** Studio X5 phone instead, and my 14-day return window had just expired. My sales receipt does not have a return policy. ******* told me a supervisor would contact me. I did not receive a call. I called again and spoke with a supervisor who said he would handle it and call back. But I have not been contacted. I want to return the X5.

  Lingo Communications, LLC

  Date: 08/01/2023

  We apologize for the inconvenience. We will have someone reach out to the customer to process her request.

• Review fromDeanna S

  Date: 07/17/2023

  Had a new landline installed. The contractor cut an electric line in the process. Line belongs to ATT. I was not home at the time of installation. No note left as to who the company was that installed the landline. ATT owns the landline Stated they are not responsible for the damage. I have had my electric line repaired at my expense. This company has non existent customer service. My landline phone now has only static for the last week. The phone rings intermittently and all there is is static. Horrible company

  Lingo Communications, LLC

  Date: 08/01/2023

  We apologize that no response was entered. We were not notified that a review had been submitted. The issue was dealt with through other means.

• Review fromJulie L.

  Date: 07/05/2023

  They are shutting my phone off two weeks before the due date and the service we are receiving for what we pay is very bad.

  Lingo Communications, LLC

  Date: 08/01/2023

  We apologize that no response was received but we received no notification that this review had been submitted. The customer was notified that the service would be turned off if a payment was not received by a specific date. There was no action taken to ensure the service stayed active, so it was turned off on the date give the customer.

• Review fromO. T.

  Date: 06/20/2023

  Attempted to contact the customer service by phone, spent 2 hours on hold only to find out that at the end of waiting the line dropped... After multiple request in chat and by email the request for a supervisor to call back was rejected, even though the company claims that there is customer service provided by phone. That is another two hours spent in going back and forth by emails, where the the agent kept sending me back "If you would like to speak with an agent over the phone, you may contact ** at 866**888***" this is after me trying to convey the message that I already DID! Needless to say, cancelling the account. All could have been avoided. Highly doubt that the company that provides phone services is unable to actually use the phone to receive calls or make calls... As one of the reviewers pointed out, there is no point in elaborating further... The only other thing would mention, that had same experience with Startec (previous name of the company).

  Lingo Communications, LLC

  Date: 06/22/2023

  We have reviewed and reached out to the customer directly regarding her reported issues. We will work with her directly for resolution.

  O. T.

  Date: 06/26/2023

  I attempted to contact the agent, who left a message for me from Startec, called multiple times over the past two hours at the number provided and got a busy signal each time. I would appreciate a call back again to me. Thank you again,

  Lingo Communications, LLC

  Date: 06/27/2023

  We have spoken with the customer and resolved the issue.

• Review fromTammi W

  Date: 06/16/2023

  They just tried to call me and tried to manipulate me into a new contract mentioning they were working with Frontier (my current phone company). Be careful of this company, they try to deceive you.

  Lingo Communications, LLC

  Date: 06/22/2023

  Lingo is not affiliated with Frontier, so we apologize if you were led to believe otherwise. Lingo is a very reputable company that has been in business for many years, so we are sorry that you felt misled.

• Review fromBrandon H

  Date: 05/16/2023

  Terrible, just terrible. It does not appear there is much point in elaborating given the overwhelming 1 star reviews.

  Lingo Communications, LLC

  Date: 05/17/2023

  We have reviewed the account and see this account has been with ** since 2018. We have had no complaints regarding the service, so we are unclear as to what the issue may be. The customer contacted ** on 5/16/23 (yesterday) regarding porting the service out and was advised that he would need to contact the winning carrier as we are not able to port a line out. We can only release the line once an order is received from another carrier. We apologize for any inconvenience, but again we have had no reports of any issues regarding the service.