Reviews

This profile includes reviews for The HoneyBaked Ham Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The HoneyBaked Ham Company LLC has 12 locations, listed below.

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  The HoneyBaked Ham Company LLC

  3875 Mansell Rd Alpharetta, GA 30022

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  The Honey Baked Ham Company

  240 Worcester Rd Framingham, MA 01702-5344

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  The Honey Baked Ham Company

  240 Worcester Rd Framingham, MA 01702-5344

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  Honey Baked Ham Company

  3750 William Penn Hwy Monroeville, PA 15146-2126

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  The Honey Baked Ham Company

  950 Providence Highway Norwood, MA 02062

Review Details

• Review fromPaul M

  Date: 12/21/2023

  I ordered one each Honey Baked Ham, through a smaller yet high end grocery store. I paid 80+ dollars for the ham. I pre - ordered the ham in early December. I picked up the ham, waited three days later to cook it up. Once cooked on Christmas day I as my guest found out, I wasted my money. 50 percent fat for a 80 dollar ham? Really. Never again. Will stick with a pre packaged Maple Glaze Ham from W******* over Honey backed anyday.

• Review fromBrandy S

  Date: 12/16/2023

  Would not let me cancel my order 6 days before delivery. It did not ship.

• Review fromJuliana J

  Date: 11/12/2023

  Normally, I would give Honey Baked Ham at least a 3 1/2 to 5 star review based on previous on line and in store purchases. Sometimes our hams pounds dont match what he paid forIve never complained, I just took it as part of this is what you get when you order online. This year, I ordered a Thanksgiving dinner again for my son who is away at law school. We really couldnt afford such an expensive dinner to be sent this year but I hated my son not to have Thanksgiving at all. So I ordered the Thanksgiving dinner early in October 20 for $164.99 and paid for the order in full including shipping to arrive on November 16 for the total of $207.84. Today is November 12 and I open my email to receive a Honey Baked Ham email campaign that is advertising:$20 off shipped orders of $99+$30 off shipped orders of $150+$40 off shipped orders of $200+Use promo code ****** at checkout.I called customer service and spoke to a lady. I asked if my account could be credited the $30 for the coupon they were offering. She said no thats against company policy. So as a regular customer, Im being punished because I ordered early. There was no offer in place when I ordered. My order hasnt shipped, it is 4 days away from being shipped out. I already paid in full last month in advance. I personally dont think this is a good business practice. Instead of me feeling good about a purchase that I made, ** now upset and angry. I feel my account should reflect a $30 credit for the coupon. Nor could I cancel and reorder. To those reading this, I would wait till the very last minute to order or not order at all and find a substitute such as a ******************. I think my request was fair and I was denied. With the current inflation out of control, every ***** matters to our family especially when we have a son in school. I dont think I asked anything that wasnt fair. If my order had already been shipped fine, but its still going to sit there for another 4 days before being processed.

• Review fromAda N

  Date: 11/25/2022

  The worst experience. I worked here years ago and it must be management changes because this ************* ******* ** location is the worst. Thelema was THE most insolent and facetious individual I have come across in customer service. The attitude I had to deal with just to retrieve food for my guests on 11/25 was abhorrent. I spent ***** just to be insulted and them to call the day of, 6 min b4 pickup, to tell me they were out of stock. They gave me the option of canceling my order 6 min before my guests begin to arrive and my husband is on his way to pick it up. I placed the order 72 hours ago. Honestly after reading the other reviews. I will never, nor will I encourage anyone to order from there. As a former employee and as a customer. The quality has declined drastically and the service is horrible. The company needs a major overhaul especially in *******.