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Business Profile

Commercial Plumber

EaZy Electrical & Plumbing, LLC

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made appointment with Electrician, came, looked said I needed a new Panel Box. He looked, quoted me $2,500.00. I then sai I as a SeniorvCitizen could afford this at this time. I had a leak in my basement which he said they could take care if, I answered I had my own Plumber. I immediately called him. In the interim the told me their Plumber could fix this. I said I need a price whic I was to sign, I saw this as $170.00. Then another man came as down in the basement for a short time and told they had fixed the leak. He then presented wit final bill of &483,00. I was shocked as my own plumber had been in my home less than a month befor.e. The man was very pushy about this and I paid this amount, by the time I realized how much I was overcharged they were gone. ******** spent for hours with me doing several things and his bill was $210.00. THAY money is all I has as retired oh social Security. I have a Nusevwho is with me each day and also would like to keace her number. This was Highway robbery. I can submit pictures is same to you. Alternate phone number is ************. I am a ******* War Veteran who served my Country honorably and feel this should be a crime. Way too much money for this, it was a SMALL JOB. THE CHECK HAS BEEN CASH AND I CAN ASK FOR COPY. HE GAVE ME NO RECEIPT, NOR NAME, BIG BLUE FANCY WORK TRYCKS

    Business Response

    Date: 04/12/2024

    This is the first time I have heard of this and would like to understand more of what happened. I would like to speak with the customer and find a solution. 

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