Reviews

Review Details

• Review fromSandie S

  Date: 05/17/2025

  As I read all the complaints against Helping Hand Home Warranty, my story is the same. We are getting letters from them almost weekly and each one says Final Offer. Although I assumed from the beginning that this a fraudulent company and I have not responded to any of the letters, this is definitely harassment that attempts to take advantage of a certain population. I have reported them to the Attorney General and will continue to seek additional ways to stop them.

  Helping Hand Home Warranty

  Date: 05/19/2025

  Helping Hand Home Warranty is a legitimate business offering home warranty services. We apologize if our mailings were unwanted or caused concern. The "Final Offer" language refers only to the end of a specific promotion not a demand.

  We have removed the complainant's information from future mailings and are reviewing our marketing practices to avoid similar concerns.
  Sincerely,
  Helping Hand Home Warranty

• Review fromBruce B

  Date: 04/10/2025

  I hav4e been receiving these letters from this company for years, they all say " FINAL OFFICER or FINAL NOTICE " yet they still keep coming, they mention my Reverse Mortgage, like it is some how required to have this, and it is NOT. They even say in very small print at the bottom that "they are not affiliated with your current mortgage holder" Yet the letters just keep showing up every couple of weeks. They do work good for starting a fire in my fireplace though.

• Review fromNL L

  Date: 01/23/2025

  This is NOT a credible buisness. Its been 5 yrs since a member of my family passed and they are still trying to collect a home warranty under a different address with my deceased relatives name . Pure scam and harassing mail attempts. Beware and stay clear of this company .Too many different addresses and phone numbers.

• Review fromJeanette L

  Date: 11/30/2024

  They keep sending me final even when I ask to be removed, people hang up on me. *******

  Helping Hand Home Warranty

  Date: 12/03/2024

   Your information has been removed from our contact list, and you will no longer receive calls from us.

  Thank you for your feedback, and we apologize for your experience.
  Sincerely,

  Helping Hand Home Warranty 

• Review fromMary S

  Date: 11/23/2024

  I am 82 years old. Live on 1 check a month. Have alot of medical problems and walk on a ******. This place sent me a threatening letter saying they would get me for Default and or Foreclosure on my home which I did a Reverse Mortgage on a few years ago. I am a Heart Patient and it scared me so bad I thought I would have a Stroke. I didn't know what to do but take the Warrenty to save my home. I found out to late from the ************************ I did not have to have a Warrenty. Do I have to pay them anymore???? I had to give them ****** down.And starting the12 of December the payment is ******, I do not have this kind of money. Thank You,

  Helping Hand Home Warranty

  Date: 11/25/2024

  Dear Ms. *************** you for sharing your concerns. We want to assure you that our letters are not intended to be threatening but to provide clear and factual information. We deeply regret any distress caused and understand your concerns given your circumstances.
  We have gone ahead and refunded your $299 down payment and canceled the policy. You will not be required to make any further payments.

• Review fromrosemary h

  Date: 10/21/2024

  this company just scammed my 97-year-old aunt as soon as she gave them her card number and hung up, she called them back to cancel and they told her that she can't cancel the payment. Never heard of such BS. She has contacted the bank and now has to deal with getting a new account and getting her $$ back from this company. Zero star rating.

  Helping Hand Home Warranty

  Date: 10/22/2024

  We're truly sorry to hear about your aunt's experience. We take situations like this very seriously and are committed to resolving them promptly. Please ask her to contact our customer service team directly so we can review the case and assist with the cancellation process. Our goal is to ensure customer satisfaction, and we will do everything we can to help make this right.

   

  Helping Hand Home Warranty 

• Review fromKimberly L

  Date: 10/03/2024

  This company should be ashamed of themselves. My 84 year old mother has received 3 of these letters and it has made her so worried. They are a scam and yes they pray on the elderly. How can these people sleep at night? This is wrong and they should be shut down. They do not even deserve the one star rating but had to rate them otherwise I would give them a 0 ********

• Review fromJUDITH R

  Date: 09/04/2024

  Non-ending "EXTREMELY URGENT & TIME SENSITIVE - IMMEDIATE RESPONSE REQUESTED" maiilings at least once monthly to my 91 year old mother, which causes her concern and stress.The statement in their form letter: "This letter is to inform you that the property's home warranty, at ********** (not showing for privacy reasons), secured by ********************* may be expiring, or may have already expired."She has no need for their service and their letters come off as threatening and harrassing.If I could give them zero stars I would. They need to remove her from their mailing list AND DO NOT SELL HER OR MY PERSONAL INFORMATION to any other entity.

  Helping Hand Home Warranty

  Date: 09/05/2024

  We sincerely apologize for the stress and concern caused by our mailings to your mother. We take your feedback seriously and are committed to resolving this matter. We will immediately remove her from our mailing list to ensure she receives no further communication from us. Please note that we do not target consumers based on age, and our mailings are distributed worldwide. Additionally, we assure you that we do not sell personal information to third parties.
  Thank you for bringing this to our attention.

  
  Best regards,

• Review fromJames B

  Date: 08/10/2024

  We keep getting these "final notice" letters telling us we need to renew our coverage which we do not have. Please remove *********************, ************************* and ******************* from your mailings.Address: ********************************************************** ******, OR ***** Thanks

  Helping Hand Home Warranty

  Date: 08/12/2024

  Thank you for informing us of your request to be removed from our mailing list. We have honored your request and will not contact you again. However, please understand that we cannot be held responsible for other companies that continue to mail you.
  

• Review fromCurt M

  Date: 07/06/2024

  Every month my late mother, who incidentally died over 1 1/2 years ago, receives the home warranty for reverse mortgages. Funny thing is the address listed is not my mothers address but mine in a completely different state! Scammers!!

  Helping Hand Home Warranty

  Date: 07/08/2024

  Thank you for informing us of your request to be removed from our mailing list. We have honored your request and will not contact you again. However, please understand that we cannot be held responsible for other companies that *** continue to mail you.
  Helping Hand Home Warranty