Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/26/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business has called my phone up to 8 times in one day alone. I've asked Everytime they called to remove my name & number from their calling list. I've asked to speak to a manager, got told no & hung up on. This is boardline harassment.

• Initial Complaint

  Date:01/05/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a series of calls in June from what is likely a lead generator for ****************************** These calls came from spoofed numbers that displayed no caller ID info or inaccurate info. The callers would either not identify their company, or identify themselves as being with "Genetic Testing," "Health Insurance ********** * *************************** Benefit," all company names that have called me hundreds of times * I have asked them to stop calling on many of the occasions. On one call, the caller did not ID himself or his company, stated right away that he was calling about my cancer, to which I replied "**, what cancer?" as I do not have cancer. He then broke the news to me that I have cancer (I do not). I asked what kind and he told me that it was prostate, and also told me that my grandfather also had it (he did not). He then asked me some basic qualifying questions and then wanted my ******** card number (I am too young and do not have ********** I asked him why he needed that number and he said he had to have it for the form he was filling out. I **************** card and gave him the generic number from ********** own website. He then told me he would transfer me to a specialist, but first wanted to go over the 3 questions I would be asked * exactly what to give as my answers even if they were not honest answers. I was then transferred to an agent with Health & Life Networking. I received another call from the call center 45 minutes later, I let the caller know I was on the *** list * had already asked his company not to call me many times. He said, "the reason you get many calls is because you were scammed * now you will get more calls because we will send your information everywhere." He then told me he will use my ******** number to make thousands of dollars, cussed at me, * hung up. I called Health * Life back after the call ended * left a VM explaining the situation, but my call was not returned. I received one more spam call from their call center the next day.