Reviews

Review Details

• Review fromJames Z

  Date: 08/01/2022

  Why am I getting 5 bottles of this **** monthly and how can I get it to STOP. I don't use it, and the shipment never has any invoice or billing information . I don't know who to contact. regarding this. I can't seem to ID any credit charges so I guess I'll cancel ALL my credit cards and get them re-issued. This HAS TO STOP!
  
  ***** (***) *******
  ****** **

  Natures Only CBD

  Date: 08/05/2022

  Hello *****,
  
  We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed.
  
  We highly apologize that you may have overlooked the terms. Your initial purchase rolls into a monthly auto-ship program if not cancelled 30 days from the order date. As a one-time courtesy, we went ahead and issued a full refund of $199.98 as the customer requested. Please allow 5-10 business days depending on your bank's processing time, for the credit to reflect in your account.
  
  Rest assured, the account is cancelled, and you won't receive any further charges.

• Review fromAngie C

  Date: 07/31/2022

  Don't order anything from these people!! It's a complete rip off!! I emailed them, moments after placing my order, asking them to cancel. No response. I called the very next morning, and they said it heal already shipped. To turn the products is a completely obnoxious process!! So frustrating!! But I followed their instructions directly. That was months ago, no refund at all, zero communication. Don't get scammed, stay away from this company!!

  Natures Only CBD

  Date: 08/05/2022

  Hello ******,
  
  We regret any inconvenience the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed.
  
  We went ahead and issued a refund of $259.99 as the customer requested. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect in your account.
  
  Rest assured, the account is cancelled, and you won't receive any further charges.
  
  Thank you for being so patient. If you need anything else, let me know if I can help.

• Review fromDavid R

  Date: 07/26/2022

  Have been trying to cancel for the past MONTH. impossible to reach them.
  
  I WANT OUT.
  
  There appears to be NO WEBSITE TO MEET.
  
  THIS APPEARS TO BE SCAM that I cannot reach
  ***********

  Natures Only CBD

  Date: 08/03/2022

  Hello *****,
  
  We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.
  
  Your account has been cancelled and partially refunded $59.98 on 07/28/22. We went ahead and issued an additional refund of $140.00. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
  
  Rest assured, the account is canceled and you won't receive any further charges.
  
  
  Thank you

• Review fromVivien C

  Date: 07/19/2022

  I returned everything that was sent. The package was delivered to Nature's Only CBD on July 1, 2022, at 10:33 a.m. My refund ($200.00, not including the $9.90 for postage) has not been credited to my account nor have I received a check.

  Natures Only CBD

  Date: 07/29/2022

  Hello ******,
  
  We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed.
  
  We went ahead and issued an additional refund of $129.99 as the customer requested. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
  
  Rest assured, the account is canceled and you won't receive any further charges.
  
  
  Thank you