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Business Profile

Cabinets

Cabinets.com

Reviews

Customer Review Ratings

4.58/5 stars

Average of 135 Customer Reviews

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Review Details

  • Review fromWendy R

    Date: 05/19/2025

    I solicited several cabinet companies for designs and quotes. Cabinets.com, specifically ***** ********, a kitchen designer with the company was the only one who was expeditious in getting the design to me quickly with quick revisions. Every other company took so long with the first design or revision, I actually thought they just didnt want my business. ***** was very accommodating because the initial measurements from the plans were not the actual measurements once framed out. We had to amend the design several times to account for that as well as change things because I would change my mind. I really wanted to purchase the cabinets before the end of one of their best sales of the year. ***** was super because I made some changes at the last minute but she still got everything to me in time. She was a pleasure to work with. She Responded quickly to all my questions and did a wonderful job on the kitchen design I highly recommend that you request her as your designer. This was my third time purchasing a kitchen from Cabinets.com. A couple of items generally arrive damaged but you just call the company, tell them what was damaged, send some pictures and a replacement is sent very quickly. The customer service has always been excellent. They are very helpful. Cabinets.com has such a large selection of cabinet sizes compared to other companies that it is much easier to customize. But their prices are close to equivalent. So you can basically get a customized kitchen for just slightly more than a non customized one from other companies. It takes the frustration away because they have almost every size you need plus there are options to increase or decrease the depth as well. You dont have to compromise your design.
  • Review fromDante R

    Date: 05/12/2025

    Really happy with the company, process and ******** ****** ! We didnt have a ton of money to spend on cabinets but we wanted something that was going to look nice. We also wanted an unusual color. None of this could have happened without ********. She walked me through the process and helped with the design. She was incredibly precise and really knowledgeable. When looking at the appliances we were going to install she noticed that the combo Microwave/convection oven/air fryer was designed to sit on a countertop. Later, after we found an above the stove version she realized that it had a vent built in. So I didnt have to purchase a separate vent. We are still setting everything up so I will write another review with pictures shortly.I highly recommend Cabinets.com without any reservations and anyone would be extremely fortunate if they are able to work with Mrs. ******** ******.
  • Review fromAmanda K

    Date: 05/09/2025

    Upon arrival of the first shipment every cabinet but one was damaged. After 2 additional shipments 2 large (wall oven, tall pantry) cabinets still arriving damaged and a fridge panel. I was promised 35% refund of total order if I stopped filing claims. I was not sent 35% of total order. And when I followed up, was told they never meant total order. I will have more in repairing cabinets than what they sent. They lack quality assurance. An item was damaged prior to being wrapped for shipping, as a large chunk was missing and nowhere to be seen in packaging. And if you attempt to communicate with anyone other than the first ****** that helped you, they wont contact you back. My kitchen construction is so far behind already, now I have to pay more money to have cabinets repaired and painted.
  • Review fromJessica L

    Date: 05/08/2025

    Ordered from this vendor b/c prices weee competitive but you get what you pay for . Loooooong wait times for orders 6-8 weeks I ordered the wrong size for one too and one bottom cabinet and have to wait another 6-8 weeks to get it so all in all lm5 months or more to complete a kitchen project. Not acceptable plus they have very unless web portal that only can only tell you what you ordered it does not give you ship dates etc.i was better off using a local cabinet vendor . a very expensive ****** learned
  • Review fromSally B

    Date: 05/08/2025

    Im an Interior Designer - I do the build specification for my clients. I have done several kitchens with Cabinets.com and I cant say enough how happy I have been with the everything. The selection of cabinet styles, colors and range of pieces are exceptional for such a well priced line of cabinetry. My contractors say that the quality rivals cabinets we pay 5x as much for.I love the design software. Best of all- I love my design ************* she is an excellent partner in the design / purchase process. Thanks Cabinets.com!!
  • Review fromJoshua S

    Date: 04/29/2025

    This is the 2nd time I have used Cabinets.com and both experiences have been great. Their designer, ***** *********, is the absolute best!!
  • Review fromMary C

    Date: 04/29/2025

    We worked with ****** as our designer and it could not have been a better experience. She guided us though the trips and traps our our own design but never imposed her opinion on us. She was friendly and professional through the many changes we made along the way. She made it a very comfortable experience and I was able to make my order with confidence instead of trepidation. *********!
  • Review fromWhitney D

    Date: 04/29/2025

    I used Cabinets.com to remodel the kitchen in our new house and I had the pleasure to work with ****** *****, she was very professional and helped to design a kitchen that fit my space and that maximized storage. She was quick to respond to my emails and happily made any changes I requested. Cabinets.com quickly sent out a replacement cabinet when one was damaged during delivery at no additional changes. Overall, I am very happy with their product and would use them again in the future.
  • Review fromPamela I

    Date: 04/25/2025

    Working with ****** ***** to design our new kitchen was an outstanding experience. From the start, she took the time to understand our vision, style, and needs. What truly set ****** apart was her attention to all the small but critical details fillers, moldings, spacing the kinds of things we wouldn't have considered on our own. Her renderings made it easy to see the final design come to life. ****** also provided complete drawings with floor plans and part IDs, and worked through multiple iterations with me until every detail was just right. Thanks to her careful planning, when our installer arrived, he was impressed that everything fit perfectly, with all measurements and parts exactly as needed.Throughout the project, ****** and customer service were responsive and helpful whenever we had questions or an issue. We are so satisfied with the quality to price ratio, that when it came time to start remodeling our master and guest baths, ****** was our first call. We cant recommend her highly enough!
  • Review fromArianna B

    Date: 04/24/2025

    I made my cabinet purchase through *********** for my kitchen update. They have been very helpful when questions arose and were always willing to provide options when I needed guidance. *** in customer service has provided excellent continuous service throughout the process and helped out with additional purchases as well. I would recommend them for any of your cabinet needs.

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