Reviews

This profile includes reviews for Akumin Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Akumin Corp. has 26 locations, listed below.

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  Akumin Corp.

  8300 W Sunrise Blvd Plantation, FL 33322-5406

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  Akumin

  1 Centurian Dr Ste 107 Newark, DE 19713-2154

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  Akumin

  1010 N Bancroft Pkwy Ste 101 Wilmington, DE 19805-2668

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  Akumin

  2501 Silverside Rd Ste 2 Wilmington, DE 19810-3726

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  Akumin At Boot Ranch

  13787 Belcher Rd S Ste 300 Largo, FL 33771-4065

Review Details

• Review fromJohn K

  Date: 01/25/2024

  If I could leave zero, I would. I have been ******* by this company, Ft. Lauderdale, federal highway location so many times. Now I’m with a friend and have been here 3 times to get an mri. The whole time I sit in the waiting room, I am listening to patients complaining because they come for their appointment and something is missing. I will never come here again. I would advise everyone to avoid them.

• Review fromNancy W

  Date: 11/22/2023

  ******** location, 1. they lost my Dr ****** 2. then after my Dr ****** the order it took them 2 days to call and set up the appointment. Made the appointment on Monday morning for Wednesday at 2:30 3. They waited 30 minutes before my appointment to call and say they couldnt do the *** because my stimulater wasnt compatible with their machine. At the time I made the appointment they required me to email them a picture of my stimulator card. Never will use this place again.

• Review fromAlbert W

  Date: 10/31/2023

  Akumin was hacked and #1 they never told me. #2 they changed me ****** instead of ***** ? They refunded ***** . #3 they gave me a terrible excuse of the report ,I already was aware of the information ? A 2 year old could make this report !!! Advice me to get a MRI ,the test was a waste of time and money.

• Review fromLorine T

  Date: 10/25/2023

  I set an appointment with Akumin at their Palm Harbor,
  Florida location with a referral for an ultrasound and mammogram for a
  suspicious lump on my breast. I paid $350 as I'm self pay to have these
  performed. I was given a CD with the images to take to the radiologist I
  was going to, as Akumin waited 1 week and a half to call me back with
  the price for the results, which I needed to know as it was going to
  cost $1100 for the 2 biopsies alone. I waited for the call, which is odd
  that they don't have those prices available on the spot but I also had
  questions about the procedure and surprise no one in the office could
  answer that either. Dawn assured me she would call me, so after waiting a
  week and a half I took the CD to another place, only to find out there
  was nothing at all on it! That radiologist I went to had to re due both
  the ultrasound & the mammogram that I had already paid for and
  endured as the mammogram was very painful. I went into their office to
  find out what was going on and was told they had a security breach and
  nothing was working. Their phones, computer system nor the patient
  portal where I supposedly could have seen the images were all
  inaccessible. I want a refund for the services I had to repeat due their
  blatant incompetence. I will not stop until this is made right. You
  played with my health while I waited for your call and then again with a
  blank CD that almost caused me to have to wait another 2 weeks for the
  biopsies. This is not acceptable for a medical business of any kind. You
  do not play with peoples health like that, and to have an attitude
  about it when I confront the office staff is simply adding salt to the
  wound. Shame on all of you.

• Review fromManon N

  Date: 10/23/2023

  Worst place ever...call service very very bad, they do not know anything and now they have been canceling my appointment cause service is down...no call not text showed up there...

• Review fromJanette P

  Date: 10/23/2023

  It has been 13 days of mri, and my doctor has not received the results. My mother also had a sonogram 7 days ago, and her doctor does not have the results yet. This is unacceptable. They are disorganized and apparently, do not understand the importance of a medical facility being quick, thorough and providing radiology reports to physicians in a timely manner. Will not visit Akumin again.

• Review fromYareli M

  Date: 09/24/2023

  The absolute worst place to get a CT scan. If you want to wait 3 weeks for a pre authorization that wasnt even necessary because my insurance doesnt require preauthorizations then go here. They do not listen to you when you tell them that you dont need a pre authorization. I finally got fed up with waiting that I called them, the insurance company and the pre authorization company so they could all get on the line and talk through it together. They cancelled 4 appointments, some even the same day. I took off work and moved my schedule around so I could accommodate their terrible service. The schedulers are lazy and dont want to look for appointments at multiple facilities. Just the worst

• Review fromGrisel d

  Date: 07/12/2023

  This place is a disaster. They are so disorganized and rude. I cannot believe we bring children here. No one has any answers to questions pertaining to their medical records. They hang up on you and do not call back. They cut you off in the middle of explaining what you need. Absolute trash.

• Review fromBetsy B

  Date: 02/06/2023

  I had a diagnostic mammo and ultrasound in January 2023 at the office in Clearwater, FL. First, and least important, the ultrasound tech missed some images, so when i was driving home, I was asked to turn around so she could complete the exam.
  From that I needed 2 biopsies. One type of biopsy was not able to be done at Akumin, so i scheduled the other. one I ran all over Tampa, looking for a facility to perform both tests at the same time, and finally found one. I needed a hard copy of the CD and requested one to be picked up at the St Pete office. Not only didn't they have it ready, it took about an hour to burn one
  I picked up the CD and brought it to North Tampa (about a 40 minute drive) only to be told that it was a BLANK CD.
  Next, I called Akumin to cancel my biopsy. Then i was told that i was scheduled for 2 biopsies....after 2 more phone calls, I discovered that one of the biopsies that was scheduled WAS NOT THE TYPE THAT WAS ORDERED BY MY DOCTOR!!! How many mistakes can you make with just one patient??? Can you imagine if I had gone in there and had a biopsy that wasn't even the test I was supposed to have?
  The real kicker is that my family (all radiologists) run the biggest practice on Long Island, so I'm very well aquainted with the procedures and processes of this business, and most importantly how to treat a patient who is afraid that there is a bigger problem.
  So a summation:
  1. The tech didn't complete the ultrasound and I had to be called back to the office while driving home
  2. The requested CD was not only not ready, but not even burned onto the CD while i waited an hour
  3. There were 2 biopsies needed. Akumin cannot to a stereotactic biopsy, so I only scheduled the other one. When I called to cancel, I found out that Akumin scheduled a biopsy that wasn't even ordered!!!!
  4, You cannot speak to a biopsy scheduler, and that may have solved these problems.
  5. Akumin showed almost no empathy for their "patient"

• Review fromEllen C

  Date: 01/31/2023

  Run away as fast as you can. They lose paperwork and appointments. You get different answers to the same question from different representatives.After 2 times, I demanded to speak to a supervisor. He took my whole medical history and set another appointment at a different location. He assured me all was in order and I just had to arrive with photo Id and insurance card. I had some difficulty locating the facility as the word Akumin is not on building and repeated phone calls to get directions were met with a repetition of address rather than directions.One person even admitted they did not know the area because they were overseas.I finally found the facility after an hour of wasted time and lots of gas.I went in and filled out the medical history form( same questions as asked on the phone). I was then given a cupful of something to drink that they said was needed before they hooked up the Ive. I completed the drink and was told I would be going in in 45 minutes. About 20 minutes later, the tech came out and said it was their policy not to do CT Scan with contrast on anyone who has an iodine allergy. I explained that the doctor had premeditated me and I had had a CT Scan before with premeds. She still refused. Why was I given the cup to drink if they were not going to do the scan to begin with?