Reviews

This profile includes reviews for Sentry Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sentry Management, Inc. has 44 locations, listed below.

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  Sentry Management, Inc.

  2180 W State Road 434 Ste 5000 Longwood, FL 32779-5042

  
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  Sentry Management, Inc.

  4188 S Atlantic Ave New Smyrna Beach, FL 32169-3711

  
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  Sentry Management, Inc.

  1645 E Highway 50 Suite 201 Clermont, FL 34711-5199

  
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  Sentry Management, Inc.

  597 Haverty Ct Suite 110 Rockledge, FL 32955-3600

  
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  Sentry Management, Inc.

  1928 Salk Ave Tavares, FL 32778-4310

  

Review Details

• Review fromRyan F

  Date: 01/02/2025

  I would give 0 stars if I could. I have tried to reach out to them a dozen times to try to get assistance with getting access to my furnace door because the heating was broken and they were never able to help while the temperatures were dipping below freezing. They either don't answer the phone, disconnect you when transferring a call, or just claim they will get back to you and never return the call. I tried contacting them for over a week to remedy the situation and they were absolutely the worst to deal with.This is the worst property management company I have ever dealt with.

  Sentry Management, Inc.

  Date: 01/27/2025

  Thank you for your feedback. We take concerns like yours very seriously and strive to provide the best service possible. After reviewing your account, we were unable to find any record of calls made to our ************** team regarding this matter. We would like to better understand your experience and address your concerns. Please reach out to us at ******************************************* so we can assist you further.

• Review fromFrank H

  Date: 12/13/2024

  Sentry recently took over managing our community. Thank goodness. Our CAM ******* ********** is awesome and will get us on the right track. ******* is professional, caring, knows what needs to be done and gets it done. The systems at Sentry are key and the people make the difference. I hope ******* and Sentry are here for a long time. ***** the division president knows how to make things happen. I am thankful for this company BIG TIME!

  Sentry Management, Inc.

  Date: 12/21/2024

  Thank you so much for taking the time to leave this stellar review and 5-star rating. We really appreciating knowing our teams are doing all they can to nurture communities we are all proud to call home!

• Review fromBruce J

  Date: 12/10/2024

  I have been working with ****, he has been exceptionally professional and efficient in helping me deal with my local HOA. He has helped navigating what could be a very difficult situation and assisted me by providing all the necessary information to ensure a proper outcome.

  Sentry Management, Inc.

  Date: 12/14/2024

  It is always a pleasure to hear from homeowners who are happy with the level of care and professionalism provided by the Sentry Management team. We greatly appreciate the five-star rating and hope to continue providing you and your community with the exceptional service you deserve!

• Review fromCraig M

  Date: 12/06/2024

  Have been on Board for 3 years, last 2 as Chair, Sentry has been excellent to work with, attentive and proactive, and our LCAM, ****** ******, has been at all times accessible, professional and outstanding, it has been a great pleasure to work with Sentry, and in particular with ******.

  Sentry Management, Inc.

  Date: 12/13/2024

  Thank you for your feedback, and the 5-star rating! We love to hear that homeowners are pleased with the service provided by their Sentry Management Team.

• Review fromIsaiah P

  Date: 12/03/2024

  I am a Landscaping account manager for Grasshoppers Lawn maintenance, and I have the pleasure to work with many different property managers from Sentry. They are always very responsive and professional. It is always a pleasure to work with Sentry.Thank you

• Review fromRich L

  Date: 11/14/2024

  Working with PM ******* ******** has been a pleasure.Her attention to detail and professionalism has been 5Star Thank You

  Sentry Management, Inc.

  Date: 11/25/2024

  We appreciate your kind words and could not agree more about our Sentry team. Thank you for taking the time to share your feedback and 5-star rating!

• Review fromJim P

  Date: 11/04/2024

  Fast to respond to home owners questions, Portal is easy to use

  Sentry Management, Inc.

  Date: 11/14/2024

  Thank you for your 5-star rating! We are always pleased to know our homeowners are receiving stellar service.

• Review fromTony A

  Date: 11/02/2024

  This office manages our HOA, and repeatedly attempts to overcharge tenants for fraudulent debts. The latest incident occurred this week, when tenants received bills for late fees and interest charges on HOA payments which were delayed by mail delivery on account of Hurricane ******. Fortunately, our local ********** intervened and deleted these fraudulent charges, but rest assured Sentry will try it again. As our condo building is largely populated by seniors, they are in flagrant violation of Florida statutes protecting seniors from predatory financial schemes.

  Sentry Management, Inc.

  Date: 11/14/2024

  We appreciate feedback but disheartened at your less than positive perception of Sentry Management. It may help to better understand our role in your community. We are privileged to assist the Board of Directors in the day-to-day administrative functions of managing a community. We do not charge homeowners anything, All assessment fees and any late fees are paid to the association and are dictated by the governing documents. We have no authority to make any changes to the fee schedule without Board approval. We are happy that this was resolved satisfactorily and hope that some clarification of our role is helpful.

• Review fromShirley O

  Date: 10/21/2024

  Ive only had a few interactions with Sentry year to date, The interactions I have had however, have been positive and efficient. I submitted a couple of Modification Requests for my condo this YTD and both were quickly processed through Sentry and passed on to our Board for follow up and approval. Our current Property Manager H, is courteous and efficient. We are satisfied overall.

  Sentry Management, Inc.

  Date: 11/02/2024

  It is always wonderful to hear that a customer is pleased with the level of service and professionalism provided by our team members. Thank you for taking the time to leave such kind words about our team. We look forward to earning that 5th star!

• Review fromJisi Z

  Date: 10/16/2024

  We live in the ****** of *********. We want to express our thanks to our HOA manager ****** for her dedication to her work and her care for our home owners. Whenever we sent an email with an issue of our home, she always responded and arranged service people in a timely manner. She is the best!

  Sentry Management, Inc.

  Date: 10/26/2024

  Excellent customer service is our expectation. It is wonderful to hear that a customer is pleased with the level of professionalism our teams provide. Thank you for taking the time to share your feedback and for leaving the 5-star rating!