Reviews

Review Details

• Review fromSam B

  Date: 06/19/2023

  Even before we closed on our home last May, we signed a contract with Fabri-Tech for our lanai. Charles was super quick to schedule an appointment and full of knowledge. He was the best part of this whole process. In September, they showed up and started working on the patio. We had zero knowledge that they would be coming, but they did a great job. They left a little mess, but it was fixable. As of that date, they have collected all of our money and the only remaining project is for the screen to get installed. Fast forward to June 2023, almost approaching 14 months after we signed our contact. No one from the company has ever followed up with us about the status of the screen. My husband followed up from time to time, getting contradicting information. I emailed our rep 2 weeks ago, who informed me that she would reach out to her owner and manager. One week went by, and I had to follow up. She said she has still not heard from them. Today is week 2, so I followed up yet again. it is extremely concerning that she cannot get in touch with either of them. I work in Customer Service myself, and this would never be acceptable. Customer Service should be there to help and make the process easier, not turn it into a nightmare.

• Review fromWilliam M

  Date: 03/22/2023

  Terrible the way they lie and treat customers. Like everyone else they have most of our money for screening in lanai that they said would be done in four months. Well its almost a year and we have no screen and no answers. E mailed owner ***** didnt even get the courtesy of a response from him. My husband and I are 80 years old dont know how this guy sleeps at night s******* all these customers. Unbelievable

• Review fromBee W

  Date: 10/01/2022

  Lee County Florida beware of this company. During this aftermath of hurricane Ian this company is out ripping people off and very disrespectful. The guys who work for them have no care about the public or trying to help this hard hit community. All they do is rip off people and talk disrespectful to women.
  

• Review fromAlison B

  Date: 06/28/2022

  minutes ago NEW We chose Fabritech to build our screened lanai extension because we heard they were very reputable and one of the best in the area. We'll I'm starting to loose faith!! we signed the contract in Nov 2021 and paid the 30% deposit. Concrete floor was finally done in April 2022, but still no screen. They removed some of our existing screen to do the concrete, so now our lanai sits for months without some screens. We had to build barricades so the dog won't escape and we can't use our lanai because the mosquitoes are free to come in. We have called and send emails regularly and basically it will get done when it gets done!! I really hoped to have this project done by Memorial Day, now I'm hoping for 4th of July, but my hopes are fading fast. I am very disappointed and starting to regret our decision to choose Fabritech.

  Fabri-Tech Screen Enclosures, LLC

  Date: 06/29/2022

  We understand that construction projects can be frustrating and apologize for any delays you are experiencing. Unfortunately, unforeseen circumstances arise that are beyond our control, creating extended timelines. When asked for updates we can only provide estimates which are subject to change at any time. We are doing our best to move projects along as quickly as possible as jobs are worked in the order they are received. Due to our high-volume workload, delays are imminent. We cannot guarantee completion before the 4th of July but will do our best to have it completed shortly thereafter.