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Business Profile

Audio Visual Equipment

Julio Sales Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Audio Visual Equipment.

Reviews

Customer Review Ratings

2.5

Average of 24 Customer Reviews

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Review Details

  • Lori B

    Date: 09/18/2024

    The best! Check them out! Best people and products. Cant find many services like them and their standard.

  • Melvin Q

    Date: 09/17/2024

    If you are looking for best service, who will think throughly help you with everything along with their best assistive technology product, you’ve came to the right place. 5 stars

  • Ken B

    Date: 08/24/2024

    I recently had the pleasure of working with Julio Sales Group, and I am thoroughly impressed with their service. From start to finish, their professionalism and dedication to customer satisfaction were evident. The team was knowledgeable, responsive, and went above and beyond to ensure all my needs were met. Their attention to detail and commitment to excellence truly set them apart. I highly recommend Julio Sales Group for anyone seeking reliable and top-notch service. Thank you for making the experience outstanding!

  • Ruth Ann S

    Date: 08/23/2024

    I've consistently had an excellent experience with this company. Their customer service is exceptionalalways helpful, thoughtful, and dedicated to ensuring my satisfaction. Their products are consistently top of the line, demonstrating high quality and reliability. I highly recommend them for anyone seeking outstanding service and superior assistive technology products.

  • Robert W

    Date: 08/23/2024

    I absolutely love them! Highly recommended, one of best customer services out there.

  • Kathleen A

    Date: 05/24/2024

    I had a bad experience with Square Glow in fall 2021. I ordered a purchase of alarm kit. When I was ready to move that quickly in a different location, I had to cancel the order before the first deduction of a payment plan. They acknowledged via email of the cancellation. Then they decided to deduct later with my bank. I reached out and no response. I had to step in and call my bank to get a refund and said they fraudulently deducted without my authority. Then they continued to deduct 2nd time. I had to report to bank and blocked them. Then it worked. All money are back but the service they had is poor and unprofessional.

    Julio Sales Group LLC

    Date: 05/28/2024

    Dear ********,

    Thank you for sharing your feedback. We apologize for the experience you described and appreciate the opportunity to address your concerns.

    We take all customer feedback seriously and strive to provide exceptional service. Upon reviewing our records, we found that there was a miscommunication regarding the cancellation of your order in fall 2021. We acknowledge that this led to an unintended deduction from your bank account. This was not our intention, and we are genuinely sorry for any inconvenience caused.

    To clarify, we have implemented several improvements in our customer service and payment processing systems since then to ensure such incidents do not recur. We regret that you had to go through this and assure you that we have taken steps to enhance our processes.

    Please feel free to contact us directly at ************ if you have any further concerns or if there's anything we can do to assist you.

     

    Humbly with thanks. 

  • ????? C

    Date: 01/13/2024

    They are best! Their customer service and products are out of world! Will do business with them again. They have heart of gold.

  • Vicki S

    Date: 01/12/2024

    I absolutely love SquareGlow. Highly recommended! Ignore all those negative comments they were just trying to hurt them. Work and check them out!

  • Cezr O

    Date: 01/02/2024

    Failure custom service and never send a box and cant believe company can doing this!

  • Kieran E

    Date: 12/20/2023

    Horrid consumer service, no refunds and never even received anything.

Julio Sales Group LLC is NOT a BBB Accredited Business.

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