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Business Profile

Garbage Removal

Evergreen Waste Services

Reviews

This profile includes reviews for Evergreen Waste Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Evergreen Waste Services has 2 locations, listed below.

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    Customer Review Ratings

    4.92/5 stars

    Average of 419 Customer Reviews

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    Review Details

    • Review fromLee W

      Date: 03/28/2025

      ******* brightened my day by filling my request efficiently and promptly, as well as sharing her cheerful outlook at the perfect moment in a stressful week. Thank you, ******** 

      Evergreen Waste Services

      Date: 04/01/2025

      Hi ***, we’re thrilled that you have been satisfied with the customer service provided by *******! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
    • Review fromDianna S

      Date: 03/26/2025

      ******* was so friendly and professional with helping me. She made me feel at ease with my issue. Evergreen is lucky to have her!

      Evergreen Waste Services

      Date: 04/01/2025

      Hi ******, we’re thrilled that you have been satisfied with the customer service provided by *******! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
    • Review fromPatricia D

      Date: 03/26/2025

      Today I spoke with ******* who was extremely helpful in helping me iron out some issues I was having with two accounts regarding payments and the method in which I was receiving my bills. I am sure going forward I will not need to worry about this anymore as I feel she straightened it all out for me. Thanks *********

      Evergreen Waste Services

      Date: 04/01/2025

      Hi ********, we’re thrilled that you have been satisfied with the customer service provided by *******! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
    • Review fromAnna C

      Date: 03/25/2025

      Evergreen let my trash sit and is refusing to pick my trash up for another 5 days at their own mistake. Took my payment but somehow “closed” both my accounts after moving. My trash will have maggots by then. I will have to pay another company to pick up my trash and this is the best every green can do to make up for their mistake.
    • Review fromCurtis W

      Date: 03/25/2025

      Warm Regards,
      ******* ******* is a warm and caring employee of Yours that makes You feel like family, and not just a number, and I thanked for helping my Family and I today and hope You folks can do something for hers!!!!!!!!
      Her level of customer service is why i keep signing up with You folks year after year because You are THE BEST!!!!!!!!!
      It's funny, I told her i can't remember who i had before, and she said that's good because she did not want me to talk bad about them, so we laughed together instead.
      What an awesome example she is and thanked Her for making my day when we said our goodbyes.
      She asked me to ask for her, if i ever call back again, and knew she meant it.
      Evergreen really is the best, and it's all because of the people.
      Thank You all so much and have a great rest of Your day!!!!!!!!!!!!!

      Evergreen Waste Services

      Date: 04/01/2025

      Hi ******, we’re thrilled that you have been satisfied with the customer service provided by *******! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
    • Review fromRose H

      Date: 03/25/2025

      Desirea did a wonderful job! She had to try several different ways/systems to find my account. She was diligent, thorough, kept me informed as to what she was doing, but most important she was very pleasant!

      Evergreen Waste Services

      Date: 04/01/2025

      Hi ****, we’re thrilled that you have been satisfied with the customer service provided by Desirea! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
    • Review fromKody H

      Date: 03/19/2025

      ******* was a great help. Thanks for the great customer service.

      Evergreen Waste Services

      Date: 04/01/2025

      Hi ****, we’re thrilled that you have been satisfied with the customer service provided by Melissa! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
    • Review fromVince J

      Date: 02/25/2025

      I’ve been a customer of Evergreen Waste for probably 10 years or so. The employees working the route are courteous and professional. More importantly, the Customer Service department especially Melissa has been extremely helpful on many occasions Including help with bill pay, questions on pick up dates, etc. Melissa provides timely, accurate information, very quick to answer the phone and make sure that you have all your information before you hang up. Thank You Melissa.
    • Review fromKen S

      Date: 02/22/2025

      I've been a customer of Evergreen Waste for many years after experiencing continued price increases from my previous service provider. Evergreen has been great and recently I had a problem with some broken lids on both garbage and recycle containers. Melissa was very helpful in getting both containers fixed. I would strongly recommend them.

      Evergreen Waste Services

      Date: 02/24/2025

      Hi Ken, we’re thrilled that you have been satisfied with the customer service provided by Melissa! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen! 
    • Review fromIda d

      Date: 02/21/2025

      Great customer service today. Melissa was friendly, helpful and knowledgeable.

      Evergreen Waste Services

      Date: 02/24/2025

      Hi Ida, we’re thrilled that you have been satisfied with the customer service provided by Melissa! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen! 

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