Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Major Appliance Services

Appliance Factory & Mattress Kingdom

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Reviews

This profile includes reviews for Appliance Factory & Mattress Kingdom's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Appliance Factory & Mattress Kingdom has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Appliance Factory & Mattress Kingdom

      321 W 84th Ave Unit A Thornton, CO 80260-4824

    • Appliance Factory & Mattress Kingdom

      2816 Colorado Blvd Denver, CO 80207-3016

    • Appliance Factory & Mattress Kingdom

      19185 E Lincoln Ave Parker, CO 80138-8698

    • Appliance Factory & Mattress Kingdom

      1401 Ken Pratt Blvd Longmont, CO 80501-6598

    • Appliance Factory & Mattress Kingdom

      9009 E County Line Rd # 1 # 1 Englewood, CO 80112-3249

    Customer Review Ratings

    4.24/5 stars

    Average of 173 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromVeronica H

      Date: 04/05/2025

      It was a very good experience. They helped me to get the best deal. ***** ***** was very helpful and professional.
    • Review fromAndrew B

      Date: 03/31/2025

      **** ******** was incredibly helpful. The advice i recieved about the brands and the sizes was spot on for what i needed to know. The prices are great and competitive. The facilty is clean and well laid out. Thanks!
    • Review fromMary C.

      Date: 01/11/2025

      Our salesperson **** ******* was friendly, exceptionally patient, and helpful during multiple visits, as we mired through the refrigerator and microwave options at Appliance Factory. He was well informed about the features of the many products and went the extra mile to get us any additional information to help our decision. He assisted us in considering new and open box models and allowed us ample alone time, yet was always checking in and attentive. His explanations were thorough and we felt he was invested in helping us find the perfect appliances for our needs. We had been to many of the big box stores but felt we had an enjoyable experience with **** at A.F.
    • Review fromJay T

      Date: 01/01/2025

      ****** and ***** at the ****** sawmill location were so helpful and efficient, great prices I definitely recommend.
    • Review fromJerry P

      Date: 12/09/2024

      ****** did a great job explaining how our new one and done washer works, we appreciate everything she said and how honest she was. I would go there for Appliances before ********** or *****. Thanks again, ******
    • Review fromJohn B

      Date: 12/07/2024

      Just had a washer/dryer combo delivered. I paid an additional fee for delivery and setup. The delivery person said everything was working, but when I put a load of clothes in the dryer the dryer does now spin. I IMMDDIATELY called the store only to get voice mail. I drove out to the store and told them of the problem. They said they would contact Whirlpool repair about getting if fixed. The salesman told me when I bought it that if I didn't work, they would send out a different unit. Basically I was told ..."too bad ... so sad ... we have your money."EXTREEMELY POOR CUSTOMER **********************!
    • Review fromLuis M

      Date: 12/05/2024

      Very helpful and splendid customer ********************** highly recommend them after being recommended from a friend myself. Check them out if youre in need of any appliances!
    • Review fromRobert M

      Date: 12/02/2024

      These guys are awesome. We got screwed over by another retailer and Appliance Factory worked with us to get next day delivery so we could have a fridge before Thanksgiving. Their communication was great and the sales *** who sold us our fridge followed up with me every step of the way all the way until the fridge was installed and working.Going here for all of our future appliance and mattress needs.
    • Review fromLeslie R

      Date: 11/25/2024

      These guys are always my first stop! The Silverthorne Colorado store is small and the personalized service is exceptional! I dont have to know anything because they do and help me make my decisions
    • Review fromThomas A

      Date: 11/24/2024

      We Bought a washer and dryer with ****** and ****** today. They were simply amazing. They need a raise. They are very good at their jobs. Thank you guys so much. We will be back.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.