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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OnTech Smart Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • OnTech Smart Services

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • OnTech Smart Services

      45A Commerce Way Totowa, NJ 07512-3106

    Customer Review Ratings

    4.08/5 stars

    Average of 411 Customer Reviews

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    Review Details

    • Review fromDavid G

      Date: 07/19/2024

      My On Tech installer was very patient and easily answered all my questions. The installation was a great success and I'd highly recommend On Tech to my friends and neighbors.
    • Review fromRandy H

      Date: 07/13/2024

      The On Tech customer service people were very kind, and did not charge us when we had to cancel the service call on the same day. They rescheduled us for a day that was three weeks later, and everything worked out well. The technician was cheerful, courteous, and efficient. Everything was set up correctly on the Simplisafe alarm system that was installed. I would highly recommend On Tech.
    • Review fromCynthia S

      Date: 07/11/2024

      Our experience was great! Our technician was on time, friendly, professional and extremely knowledgeable and competent. OnTech was just what we needed to complete our SimplliSafe installation.
    • Review fromRawnak T

      Date: 07/11/2024

      Ontech lacks the skills to provide the services. I recently ordered a diagnostic for a ring device, the on-tech technician came and asked me a few questions and said there is nothing he can do to fix the issue and just left. When i called ring customer support they said that the technician should have contacted them to resolve the issue and I ended up solving the issue myself. Not only on-tech smart services did not provide the service that i paid for, their agents gave me false information and they denied to refund my money. On-tech smart services is a scam and their technicians lack the basic skills.
    • Review fromJim B

      Date: 07/10/2024

      I have zero qualms about recommending this business! They exceeded my expectations.
    • Review fromGina M

      Date: 07/09/2024

      On tech tech was great! Explained everything very well. Fast and efficient ! Very personable and trustworthy.
    • Review fromGina M

      Date: 07/07/2024

      Easy to make an appointment. They were on time, professional and knowledgeable.
    • Review fromCamelia C

      Date: 07/07/2024

      Did a great job! Professional, friendly and efficient. Thanks very much
    • Review fromAngela P

      Date: 07/07/2024

      Ontech is a great partnership with SimpliSafe. I own two residences, both using SimpliSafe installed by ontech. Excellent service, communication, professionalism.
    • Review fromLisa W

      Date: 07/05/2024

      OnTech sent the best technician to my home to install my alarm system. He went above and beyond what was needed to get my installation right.

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