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Business Profile

Bakery

Sweet Addict Bakery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bakery.

About

Important information

  • Additional Info:

    In February 2023, BBB investigated Sweet Addict Bakery’s
    business practices. The investigation was prompted by a large number of
    complaints. All complaints filed on the business are the same; orders not being
    sent, cooking classes being booked and paid for, have been cancelled with no
    refund, and the physical location has a permanently closed sign on the door.


    “Paid this business $224 for 4 different cooking classes.
    1st class (1/19) was canceled with less than 2 hours notice. No refund given.
    Second class (2/4)was cancelled the day before. No refund given. Come to find
    out the business is gone.”


    “On 2/9 I purchased two tickets to a cookie Class for
    2/10. When we showed up for the class the building was vacant.”


    “Permanently closed, showed up to a cooking class and
    found the building to be shuttered. No heads up or refund was given”


    On February 23, 2023, BBB sent an email requesting
    information from the business, another email was sent 03/02/2023 and a letter
    was mailed through the post office on 03/08/2023; as of 03/16/2023 the business
    has not responded to any of BBBs attempts of communication. BBB has tried
    without success, to call numbers listed on the business website and social
    media.


    As of 03/16/2023, BBB has exhausted all forms of contact to
    the business. All phone numbers, emails and most websites are disconnected.
    Consumers with outstanding concerns are still encouraged to file a complaint
    for BBB records but may also wish to contact Colorado Springs Police Department

    https://coloradosprings.gov/sites/default/files/23-6183_cover_and_questionnaire.pdf 

About This Business

Years in Business: 5

Business Details

BBB File Opened:
11/8/2021
Business Started:
2/24/2020
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mrs. Deidre Peak, Owner

Additional Contact Information

Principal Contacts
Mrs. Deidre Peak, Owner
Customer Contacts
Mrs. Deidre Peak, Owner
Additional Phone Numbers
Other Phone: (719) 318-3893
Additional Email Addresses
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media
Facebook

Additional Information

Business Categories
Bakery

Latest Reviews

  • Renee A

    "This place was absolutely terrible. First of all how do you hold cooking classes with only one oven and stove for 10 plus people to cook during each class." ... Read full review

  • christin s

    "Apparently I have to give a star rating, I chose one. In reality, I wouldn't give any stars, ****** Peak is awful." ... Read full review

View all Reviews

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