Reviews

This profile includes reviews for Farmers Insurance's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Farmers Insurance has 1923 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Farmers Insurance

  6301 Owensmouth Ave Woodland Hills, CA 91367-2216

• 

  Farmers Insurance Group

  54 Park Pl Ste 300 Appleton, WI 54914

• 

  Farmers Insurance Group of Companies

  4700 Lexington Ave N Saint Paul, MN 55126

• 

  Farmers Insurance Group of Companies

  7845 Brooklyn Blvd Minneapolis, MN 55445

• 

  Farmers Insurance Group of Companies

  1410 Energy Park Dr Saint Paul, MN 55108

Review Details

• Review fromJim S

  Date: 05/19/2025

  My premium doubled in 2 years! No accidents, no tickets! ***** was rude, and when i explained that i an a 100% disabled vet. On a fixed income, his response..WERE ALL ON A FIXED INCOME!

• Review fromJoe B

  Date: 05/17/2025

  I have been a member for years with farmers. They have increased their premiums each time they renew. In addition, they cancelled my insurance without notice due to non-payment. The payments were made, late but made. The agent ****** that I spoke with was no help and with a negative attitude throughout the call! As a loyal customer, I was expecting more from this **********************! Stay away!

  Farmers Insurance

  Date: 05/19/2025

  A review of the policy found the notice was sent on 4/13/25 notifying if the payment was not received by 5/2/25, it would cancel. Payment was not received.

• Review fromGeorge @Denisa C

  Date: 05/16/2025

  This was the worst insurance company that we have ever. Had they give us a quote for our vehicle and we turned it into the garage for service and they said that fine . Then they decided not to pay for it and we had to pay some out-of-pocket. The accident was an Air fault. A guy hit us in the back and he didnt have insurance then they decided to raise our insurance and every time we called them no one would answer the phone. We called like 20 times a Then they decided not to pay for it and we had to pay some out-of-pocket. The accident was a Air fault. A guy hit us in the back and he didnt have insurance then they decided to raise our insurance and every time we called them no one would answer the phone. We called like 20 times a day and it would go to a voicemail and no one never returned our calls. It was a pain in the head. I will never refer them to anybody. We drop them ASAP.

• Review fromAl K

  Date: 05/15/2025

  Car stopped moving (still running). Called farmers insurance roadside. They sent us a criminal. He has a paragraph of crime. He is currently in jail. ******* ************/exceptional roadside in ****** ********. This person stole our car , damaged it., and was living in it for over a month. Farmers did nothing to help us to recover. Please ****** the people they send you( their job in my opinion). Farmers insurance doesn't vet the people they send you.

• Review fromKeele L

  Date: 05/14/2025

  Farmers insurance is the worst company I have EVER dealt with. I have been going in circles with them about the same issues since November. I have reached out to them NUMEROUS times. I can never speak to a leader same day and I am always told I will get a call back and NEVER do. My personal agent wasn't able to help resolve the issues I had and even encouraged me to switch to another insurance provider. This whole process has been a complete nightmare.

  Farmers Insurance

  Date: 05/16/2025

  To begin, we extend our sincerest apologies for any inconvenience or frustration that your situation may have caused. That was never our intention. We will reach out to you individually to address the specifics of your request and offer the best resolution possible. Additionally, I have notified the ********************* regarding the callbacks you were advised of but did not receive. They will address this matter with the representatives involved accordingly. Once again, we apologize for your experience and hope to provide a satisfactory solution.

• Review fromAndrew W

  Date: 05/12/2025

  I have had a horrible experience for several years since ******** bought out my homeowner's policy from another company. They have raised the premiums significantly every year (not unusual) but put zero money into customer service or training. For the last 3 years i have tried to pay my bill via the automated phone system. Each year that fails, I get transferred to a foreign call center. I ask to pay my credit card. Next they transfer me to a payment center with options to only pay via bank account. After two more rounds with two more ***** they fail to email a confirmation to me. Time to start searching for a new company.

  Farmers Insurance

  Date: 05/16/2025

  Thank you for notifying Farmers of this review. We appreciate the opportunity to respond to this inquiry.

• Review fromChristopher K

  Date: 05/10/2025

  Recently I signed up with Bristol West/farmers for auto insurance. Within 24hrs of signing I received an email about an update to my policy. Turns out they raised it $120 without explanation. I spent 2hrs on the phone with agents and they couldnt find a reason or give me an answer as to why, nor could they revert to the original price. Total bait and switch, absolutely disgusting business practice. I switched to another provider who offered much better coverage at significantly lower costs. I will never recommend Bristol or Farmers to anyone ever again.

  Farmers Insurance

  Date: 05/13/2025

  To Whom It May Concern:Thank you for notifying Bristol West of the concerns presented to the Better Business Bureau. We appreciate the opportunity to respond to this ********** protect confidential consumer information, we do not disclose information about our review. We have been in contact with the consumer via e-mail to address their specific concerns in the complaint above.

• Review fromJulie G

  Date: 04/28/2025

  I got with Farmers Insurance in March after leaving North Star. Not only did someone fat finger account info to where they have the account that it's supposed to have payment withdrawn from so it comes up as 'account doesn't exist' but they did NOT listen to me and put both vehicles on liability and no roadside assistance rather than full coverage WITH roadside assistance. I have to foot an almost $300 tow bill AND now they're saying they're canceling policy on May 8th because I'm overdue and owe $326? Yeah, go f*** yourselves you stupid b******* Steer clear of these asshats and drive these ******* out of business!

  Farmers Insurance

  Date: 05/06/2025

  Thank you for notifying Farmers of this review. We appreciate the opportunity to respond to this inquiry. We followed up with our customer by email and provided our research regarding their concerns.

• Review fromAshley N

  Date: 04/22/2025

  On television commercials, the ******** website, ***************** etc. the New Car Pledge/Vehicle Replacement Plus states that New Car Replacement Farmers will pay the cost to replace your car with a new one of the same make and model available when your car is totaled within the first two model years and ****** miles (minus your deductible). Last month my 2024 Palisade was totaled at *****. While I "qualify" for a Replacement under the endorsement, the total loss adjuster stated because you have a loan we pay the lender and "you get nothing". There is no fine print that states that new car financed under the endorsement won't actually recieve a new car. How deceptive is that? Most new cars are financed. It would make more sense if it was called new car assistance and hopefully there's money left over towards the next car. I went on several insurance carrier websites and probably after being sued they have added very detailed explanations on how the coverage is applied and how the process works. What they sell and what they provide are 2 different things. I'm sure I'm not they first ,but they drag things out in hopes that you give up and take what they offer. Buyers beware!

  Farmers Insurance

  Date: 04/24/2025

  We take the customer experience seriously and regret that our claim service has not met Ms. ******** expectations. We have contacted Ms. ******* directly to address her concerns regarding her policy coverages. Should Ms. ******* have any additional questions regarding her claim, we encourage her to contact us directly. Sincerely,Mid-Century Insurance Company of Texas

• Review fromHannah T

  Date: 04/22/2025

  I was explained that if I signed this release, I would be able to be seen for the injury if needed. I had ******** ****** on speaker with my husband and I when I asked "so if I sign this release with a bare minimum of 1300 for pain, hypothetically if I need to be seen in a few months, that's something that's covered by this, correct?" She said it was correct because the injury was caused by their customer. Come to find out, neither of us ever asked questions and she never would explain it like that. As it took 3 weeks to even hear from them after the accident and then rushed through it at 8 pm at night.