We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Student Loan Services

Higher Level Processing Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Student Loan Services.

Reviews

Customer Review Ratings

4.5

Average of 24 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Michael C

    Date: 05/23/2023

    HLP was very helpful along this entire journey. They always kept me up to date and informed of everything. Jem was very helpful!

  • Erandi O.

    Date: 01/19/2023

    I started with them since 2015 and I had my doubts at times, because of everything you hear from everyone but they came through at the end and we stayed with each other and now the $26k student loan I owed since **** is completely forgiven!!!!??

  • Melinda C

    Date: 09/28/2022

    HLP helped me tremendously navigate my paralyzing student loans. They assisted me in enrolling in the *** repayment program, and also PSLF program. Staff was always kind and helpful, in a very stressful time. Please reach out to them for their help, if you have student loans, and are wondering how you will ever be able to manage them. I contacted a lot of companies to assist me, and finally found HLP. Thanks to all at HLP! I will never forget how much you helped me, and my family.

  • KK M

    Date: 08/14/2022

    NO STARS! Spoke with ***** on the phone. She seemed very nice and wanted to help me. She logged into my account and said she was going to put me on hold. She told me before i was placed on hold if we were disconnected she would follow up by email. Low and behold, she hung up on me once she had my info. I immediately changed my info and havent heard from her since.

Higher Level Processing Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.