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Business Profile

Student Loan Services

Higher Level Processing Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Student Loan Services.

Reviews

Customer Review Ratings

4.5/5 stars

Average of 24 Customer Reviews

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Review Details

  • Review fromMa W

    Date: 03/30/2024

    Dont use them they are a third party assisting with student loans. They are charging for something you can do for free at student aid.gov. I tried to stop making monthly payments to them when I found I could do it myself and they are still charging me and wont answer my calls
  • Review fromTamika K

    Date: 09/09/2023

    I was a little skeptical at first because I found them on tik toc. However, I gave them a call and everything was legit. So happy that I did because from start to finish customer service was amazing and they kept updated on everything. At the end of day I am a truly happy customer and will forever be grateful.
  • Review fromMarla M

    Date: 08/24/2023

    Very helpful and knowledgeable staff. Did a great job managing my student loans. Would definitely recommend!
  • Review fromPatricia W

    Date: 08/23/2023

    Professional assistance in managing student loan payments. ***************** professional, *** helped me locate ***** of ********* (Mohela) account to view letter of Student Loan Forgiveness from ***********************. By giving technical assistance in login and copy letter on Apple iPhone.I am great full to God in ******, *********************** Administrat, Higher Level ************ *** for their professional and integrity help!!Thank you!!
  • Review fromJerae F

    Date: 06/16/2023

    Awesome service everytime I call and text. They are so convenient in their communication.
  • Review fromMargaret M

    Date: 06/15/2023

    Always very helpful anytime I call with a question. Thank you!
  • Review fromEmma C

    Date: 06/15/2023

    I am happy with the service and quality. They are gentle and answer my questions
  • Review fromGloria M

    Date: 06/13/2023

    I appreciate your support, you are very helpful and I will recommend your services.
  • Review fromJodi C

    Date: 06/12/2023

    Awesome job getting me accepted and consistenty to help! They are great.
  • Review fromFelicia J

    Date: 06/09/2023

    Ill recommend Higher Level Processing ??% to anyone needing student loan assistance. Gem was awesome, the entire team was fantastic in helping me and my family their program. Thank you so much!

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