Reviews

Review Details

• Review fromCH W

  Date: 09/06/2022

  My package was over a week late from the estimated delivery date on their tracking site and the status said VOIDED I called customer service and she informed me that they had lost my package. A large package of items worth $700! They did not plan on calling me to let me know, but instead told me to contact the company I ordered from! (Because again, they were not going to contact anyone to let them know the package was lost)!!! How is this company still around?!? Absolutely terrible. I can only hope no one ever uses this carrier again and they are forced out of business.

• Review fromRebecca N

  Date: 08/31/2022

  This company is a disgrace. They have NO customer service, there is no one to speak to about your order. There is NO communication with this company. They delivered the wrong package to my ************** my package as delivered. They are so IRRESPONSIBLE that they delivered someone elses MEDICATION FROM A PHARMACY to my address. On the package it says a signature is required for that package. How irresponsible is that? To give someones MEDS to the wrong address? And theres no one to speak to about my concerns????? HORRIBLE

• Review fromJoseph W

  Date: 08/27/2022

  **************** that won't ring your doorbell and get your package returned when u were ho.e

• Review fromAna Marie G

  Date: 08/20/2022

  Terrible carrier!!! Sephora needs to find another carrier to deliver products. My initial ETA was August 17, 2022, but item was delayed till August 19, 2022. Come that day and still no package! Honestly Im getting sick of business using Covid as an excuse to not properly doing theyre job. As of now theres is no ETA and have not received my package as of August 20, 2022. Based on the reviews from ****** and yelp this is an on going issue.

• Review fromWanda D

  Date: 07/28/2022

  Deliver-It is a horrible company. They are not reliable. I have been waiting for a package since July 7. They told the company that I ordered from that it was delivered but it wasn't. Just horrible. Had to order it 3 times. I'm ready to *** them.

• Review fromEliza B

  Date: 06/30/2022

  ************* ever and they should be shut down. They kept saying "attempted delivery" but no one showed up to my home. My ring camera shows them pulling up to the curb taking a picture of the house and driving away. They never called they never rang the doorbell or knocked. Just simply left with my package. And customer service just hangs up on you and never answers emails and refuses to help. Apple should not use this service or any other businesses either. Its a scam.

• Review fromMike F

  Date: 06/22/2022

  Delivery of a new work computer initially scheduled for 6/20/2022 by 8p. Waited at my home all day until 6p knowing a signature was needed, checking the delivery link periodically throughout the day to make sure I didnt somehow miss the delivery. At 6p my time the link updates telling me Attempted Delivery which is impossible because I never left my home taking a vacation day since a signature was needed. No computer delivered.6/21 comes around and I take another vacation day for signature. The delivery link still shows the 6/20 Attempted Delivery from the prior day and does not update with new delivery information.I email customer care at 11a asking if they can ensure it will be delivered since vacation was takenNo response. I call them to make sure it will be delivered today, they take my cell to have the deliver person call me when they are at my home. 7p 6/21 comes and goes, no delivery. Called customer care multiple times, they hang up after you hit prompt #2 to talk to someone.I have cancelled my new work computer delivery as another vacation day waiting on delivery. This company should be held accountable for poor business practices. Where did my new iMac 24 go?!?!

• Review fromnicole g

  Date: 06/21/2022

  This company is a joke. I've provided our community code multiple times and the delivery person is still stating they cant access the building. Luckily for me, i have access to all cameras and i can clearly see that their delivery person never even attempted to input the code or even come to the door!Nespresso stop using them!!!

• Review fromNatalie H

  Date: 06/19/2022

  Never delivers items. Its a total scam, taking your packages instead of delivering them I dont know why reputable companies switched to this vendor??

• Review fromCindy H

  Date: 06/07/2022

  1 star is 1 too many. How in the world APPLE entrusts their device delivery to this company baffles me! The delivery email stated 6/3 at 8 pm. A phone call rendered no assistance as they cannot give recipients delivery info.????? APPLE contacted them and was told it was mis-routed and delivery would be 6/6. Come 6/6 and again no delivery. APPLE will send a replacement device and hopefully NOT USE Deliver-It !!!