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Business Profile

Covid Testing

OnPoint Testing

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Covid Testing.

Reviews

This profile includes reviews for OnPoint Testing's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OnPoint Testing has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • OnPoint Testing

      null San Mateo, CA 94404-1596

    • OnPoint Testing

      750 2nd Street Unit C1 San Francisco, CA 94107

    • OnPoint Testing

      32513 Mission Blvd. Hayward, CA 94544

    • OnPoint Testing

      3600 Park Blvd Oakland, CA 94610

    • OnPoint Testing, Inc.

      6430 Tacoma Mall Blvd Ste 100 Tacoma, WA 98409-6727

    Customer Review Ratings

    1.16

    Average of 34 Customer Reviews

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    Review Details

    • Sam s

      Date: 08/02/2022

      This company is a fraud because they do not give you a refund once you pay for the appointment in advance and I never got to use there service. So I called to get a refund and they said no because they have it under FAQ's on there website.

    • Courtney R

      Date: 08/01/2022

      I made an appointment for 2 travel covid tests at the *** facility. Paid $138 because you can't make an appointment unless you pay. Showed up and the facility was CLOSED - No explanation or phone call. Just closed. Had to find another clinic for a last minute test. Contacted Onpoint customer service and requested a refund. Was told it would take 4 weeks and then they asked me to PROVE that I had paid. I have disputed with ***** DO NOT USE THIS COMPANY IN ANY STATE THEY ARE LOCATED IN.

    • Brian P

      Date: 08/01/2022

      OnPoint Testing looks good on face value but I must warn any and all customers that if you need to cancel the appointment and request a refund it is a horrible experience. I have an email chain of at least 6 back and forth responses and they keep asking for more and more detailed information to include showing us proof you paid us. I've sent them their receipt that shows making and paying for the appointment as well as a copy of my Banks CC transaction and they are still not happy. I'm ****************** as how difficult this has become for what should be a simple cancellation of my appointment which is still 2 days from this posting.My suggestions is if you want to use them do not pay up front and do a walk in and pay when the service is complete!!!!!

    • Elizabeth T

      Date: 08/01/2022

      This company is not trustworthy. You cannot reach them. I cancelled my testing appointments 8 days prior. This was the first time I saw anything about no refunds. I asked for future credit. No response. Out $60. ****** learned.

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