Reviews

This profile includes reviews for PayPal, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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PayPal, Inc. has 15 locations, listed below.

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  PayPal, Inc.

  2211 N 1st St San Jose, CA 95131-2021

  
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  PayPal, Inc.

  333 E Haley St Santa Barbara, CA 93101-1712

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  PayPal, Inc.

  963 E 4th St Los Angeles, CA 90013-1863

  
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  PayPal, Inc.

  3505 Silverside Rd Ste 201 Wilmington, DE 19810-4905

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  Pay Pal/Ebay-Online Auction

  12750 Perimiter Dr. Ste 154 Dallas, TX 75228

Review Details

• Review fromRigoberto Z

  Date: 05/24/2025

  I sold a phone on the app called swappa, the person paid the transaction with Venmo, to my PayPal account. That same day PayPal sent me a message saying that the person made a dispute about the transaction for double payment, I contacted PayPal and they told me that everything was fine that I had only received a single payment, I sent the phone and it was delivered but my money was on hold, days later PayPal informs me that the disputa had been closed and in favor of the buyer, I contacted PayPal and sent them proof that the phone was sent and it was delivered, they made an appeal to get my money back, but several days have passed and now they told me that they cannot help me. I do not understand why PayPal refund the money if they had already verified that I only received a single payment.

• Review fromCody D

  Date: 05/23/2025

  After 20 years of having a PayPal account it was deleted and locked with to explanation. I only use it to purchase things for finance and the pay in 4 plan. I didn't purchase anything against the rules. Also I just bought a house so my mortgage company over paid my bill after I had already paid the balance off so I had a credit. Now my money is locked up for 120 days for no reason. I'm very upset and confused as to why this happened.

• Review fromKaren W

  Date: 05/23/2025

  They allowed a charge to go through a closed Mastercard by circumventing too the bank on file. The PayPal accounts, both ******************* were closed the same day. My bank account was used for paying off the balance and was not checked as a preferred method for purchases, especially since I closed the account. A closed account receives payments for bills but does not accept purchases. The representatives were very rude and nasty. They are responsible for the unauthorized charge and acted as though I was supposed to be okay with a $100 charge that came out of my bank for a purchase I did not make. They blame everyone except take responsibility for their mistake. First, they said they did not see that my account was closed, when I told them they sent me a letter confirming it, they all of a sudden saw the account was closed now they are saying they do not see where the MasterCard was closed, I have the letter confirming that as well. Do not do business with this company. You get the runaround and they will not admit their errors. This dispute has been going on for over a month and still has not been settled. I wish I had seen the warnings and I never would have opened an account with them. For anyone I can help, this is a warning, they are not a business you want to deal with for anything. Find alternatives so you do not end up with unauthorized charges and bank headaches trying to get your money returned to your bank account, for purchases you did not authorize.

• Review fromShemer C

  Date: 05/22/2025

  I have never purchased anything from ********* for the amount of $50. I would like to seek for a refund. The transaction was posted on May 7, 2025, please help me to get my money back.

• Review fromAngel S

  Date: 05/22/2025

  Paypal claims to be seller protected but does not. Making us think we're safe and protected but we're not. So we ship the orders with proof of signature and delivery, yet we lose. Spoke to 10 different representatives in the last 3 months, all said I will be reimbursed, but never got reimbursed. TERRIBLE.

• Review fromVeronica C

  Date: 05/22/2025

  I have a bankruptcy and legally they cannot contact me for money. Ive been contacted daily and told to pay them.

• Review fromTravis N

  Date: 05/21/2025

  Had a customer ask to pay me with **********************, so I made an account. Customer payment showed up, minus $187 fee to PayPal. Further, PayPal chose to hold the money for 21 days because it was a new account. I called customer service and got an Indian, of course. He escalated it to another Indian, who finally agreed to refund my customer. ***** neither holds funds nor takes a cut. Same with Cashapp. What moron would every use PayPal for anything.

• Review fromShawn J

  Date: 05/21/2025

  Been using PayPal for years no issues and now I was ripped off scammed for big dollar's and PayPal won't do anything about it.. Someone in PayPal took the money and after over a month in claims they denied the claim... PayPal took me for $4014.16 and that's a lot of money. Beware of using PayPal.

• Review fromJacob G

  Date: 05/21/2025

  Horrible business scamming customer and charging them double interest charges for any small purchase!

• Review fromIan F

  Date: 05/20/2025

  PayPal took $499.99 from my Checking Acct w/o my knowledge, and has me jumping through unneccessary hoops to fix their error? Please return my money Paypal. ***************. **************