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Super.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.84

Average of 2,120 Customer Reviews

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Review Details

  • Donald M

    Date: 05/21/2025

    I believe, how you start is how you finish and super.coms representatives have started off with great attitude and finished with the same great attitude. Thank you, guys, keep up the great service. ??

  • Gilberto M

    Date: 05/21/2025

    Bookd our sta 6 months in advance. Paid extra to have the option to cancel our reservations. When I tried canceling 2 weeks prior to our trip I was told the policy had changed, i could cancel but wouldn't be refunded. Overall experience was not good and I will not be using this site again and wouldn't recommend it to anyone

  • Thomas L

    Date: 05/21/2025

    It's easy and fun and makes you wanna keep earning with super.

  • Mandy S

    Date: 05/20/2025

    Never use super.com this is the first time so far so good

  • amanda p

    Date: 05/20/2025

    so far so good but i will update if i am unable to cash out but so far im using app to pay my rent at this hotel! thanks so much for the savings it means a lot!

  • Elaine H

    Date: 05/20/2025

    We were stranded in ***** without a hotel booking in spite of Super.com sending a confirmation email, charging my credit card, and sending a "you are ready to check in" text the morning of the trip. They did eventually refund the money but it was a nightmare to sort out. Never using this company again.

  • Jasmine B

    Date: 05/19/2025

    Really 0 stars. They engage in misleading fraudulent practices like charging you additional pricing for free offerings, and their customer service department is not knowledgeable about their policies or particularly caring or helpful in fixing mistakes. While it would be tempting, i recommend do not book with them as who knows what other deception they engage in.

  • Sandra K

    Date: 05/18/2025

    Booked a hotel room through Super.com a week in advance, paid in full. When I showed up at the hotel, they didn't have a room for me. I was told I only tried to book that day and they had no rooms available. I showed them my confirmation and was told I would have to contact Super.com. I contacted Super.com and was told my reservation was non-cancellable so they could not issue a refund! I am now fighting the charge with my credit card company.

  • Steve C

    Date: 05/18/2025

    Decided to use this site because I had $92 in credits from previous use. Booked online and the information told me I could add credits later. No option appeared. Called the company within 10 minutes. Told me no credits could be added, booking could not be changed and said I need to add the app to access my credits. My phone is not compatible with the app. Said they had no system to manually add the credits or cancel the booking. Refused to escalate the issue. No third party calling option. No screen sharing option. No flexibility in systems or policies. Basically "broken record" training waiting for customers to go away.

  • Anna F

    Date: 05/17/2025

    Its a scam they charged me for a monthly membership I never subscribed to

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