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Business Profile

Home Improvement

Clean Initiative, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.36/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review fromGuillermo D

    Date: 10/24/2023

    Was recommended by one of my old buddies about the service. I recommended ******************************* to him when he sold me on my panels. My experiences with him were all good. *** had in my system for two years with no complaints and one of my ***** said he was interested in solar I had to recommend couldnt let him go anywhere else, very professional, very positive. Couldnt possibly let him go anywhere else. Three years with clean initiatives panels and I am absolutely loving them.
  • Review fromChristopher D

    Date: 10/24/2023

    I would like to thank ******************************* for a very educational walkthrough in clean initiatives solar program. He was very knowledgeable and was able to answer all my questions. He said he will let me know tomorrow if I am eligible for the program I hope I am looking forward to getting my panels!! These electricity bills are crazy! Hope I qualify. Thank you again, ******.
  • Review fromCelena B

    Date: 10/21/2023

    ******************************* was very very helpful in his presentation. The numbers he ran with us. Were very good. I look forward to seeing if our home qualifies as I am excited to go solar the new estimate on our electricity bill for a smile on my face cant wait to see if everything goes through, I just want to put it out there. He was very persistent and letting me know that these programs were not like other solar programs and was able to actually explain why which I appreciate it a lot not only was he knowledgeable, but he was able to answer many of the questions I have the few that he did not know he got the answers for me listens to everything I have to say even help me to better understand some of the negatives I thought came with solar, and it was very very professional .. thank you ****** ! I would definitely recommend in initiative to anyone based off of some of their previous clients so I can tell if they do great work and they seem to have a very amazing team and are very customer friendly. ??
  • Review fromJordan D

    Date: 10/07/2023

    I had an appointment with ******************* needed to reschedule and she was super nice and accommodating, when we met our appointment was quick and informative. We look forward to our site survey!!!
  • Review fromDenise H

    Date: 09/07/2023

    Our solar panels worked great for a while, but then the inverter broke. Which meant our electricity bills skyrocketed. I am not writing this negative review to complain about the solar panels (we know things can break); I am writing this review because 1. it took weeks and weeks for Clean Initiative to send a technician to our house to fix it, and then 2. *nobody* has gotten back to me regarding my request for some type of financial reimbursement for all the time that the solar panels were broken and our bills were higher. I have called Clean Initiative several times (each time, customer service lets me know that my message is being marked as urgent). I have emailed Clean Initiative (*******, accounting, and customer support) -- now three emails, and *nothing.* This is literally the worst customer service I've ever dealt with in my life. If you want solar panels, fine, but if you want longterm assistance, this is not the company.
  • Review fromScott A

    Date: 06/09/2023

    Have a problem with solar call company get no response been calling for the last 2 months
  • Review fromJames M

    Date: 12/03/2022

    Incredible company and amazing service. Quick solar install and craftsmanship was top notch. True professionals.

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