Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Google, LLC

  1600 Amphitheatre Pkwy Mountain View, CA 94043-1351

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  Google, LLC

  3400 Hillview Ave Palo Alto, CA 94304-1346

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  Google, LLC

  1600 Amphitheater Parkway Mountain View, CA 94043

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  Google, LLC

  340 Oliver St Newark, NJ 07105-2509

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  Google, LLC

  6 Koster Blvd Edison, NJ 08837-4208

Review Details

• Review fromMiho N

  Date: 04/08/2025

  Google ads sent me a promotion, spend $500 in 2 months and get $500 ad credit. After I spent $500 in 2 months, they refused to give me the $500 ad credit bc I wasn't a first time advertiser. The promotion had many rules that makes participants to get the credit very difficult almost impossible.

• Review fromVanessa S

  Date: 04/08/2025

  I had to cancel my old equipment and return the equipment due to me wanting to change my plan and I was moving. Once I returned the equipment on 3/14 two days later they charged me for the equipment. When I contacted Google and had to provide the shipping tracking number they said I would be refunded in 7 business days. It is now 4/8 and I called them back due to no return of my money and now I am being told 30 Days for checking accounts. I am about to cancel Google completely and go with spectrum. I was told by two different representatives that it would be 7 business days and now a by a third representative that they didnt know what they were talking about and it is 30.

• Review fromDominick T

  Date: 04/08/2025

  I won a google play gift card on a sweepstakes casino and went to go use it and google play froze my balance even after I explained to them how I won it and forwarded them the email of the transaction I received from prizeout which is the company that pays out the gift cards

• Review fromJackquline J

  Date: 04/06/2025

  I'm writing this review cause Google refused to refund me ****** for a charge for a game that I never punched no matter how many time I show them that I did not make the purchase

• Review fromChristina D

  Date: 04/05/2025

  Everytime I spend my money on the gpogle play cards I am treated like a **** criminal. I purchased them with my own money to use for my enjoyment in games. *** every time your company blocks me from using my own gift cards. Never an explanation as to why.. Just fill out the stupid form and wait far too long for any response and usually no response comes just either allowed or continue to be blocked from using my own money through their gift cards. Never had this issue with ***** gift cards. But unfortunately apple can't be used on android. Only Google play. And all I can do is leave a review. How do they get away with this? I give proof I purchase yet still can not use the cards. Last time I had 15 $ sit on my account for over a year before it was released. What a fraud of a company!

• Review fromTed L

  Date: 04/04/2025

  ******* and Google decided that they were going to let people purchase products using mobile carrier that I use to charge for services, however people that were already signed up for subscriptions could still use it for another year, I paid for ******* it showed in a receipt that I paid for it and it also showed under my subscriptions that I paid for it however ******* showed that I didn't, and with subsequent chats with both parties Google and ******* they said that they were no longer accepting that payment however it should work for me and I showed them the proof and they told me the best way to do this was to ask for a refund and cancel my account and then go back in there and sign up using my preferred method of payment but what I did this it totally shut me off and now I am no longer a member of ******* premium family. And they don't seem to care that they lost a business from a customer that's been using their service for over 3 years.. and I'm sure there's going to be other people like be that complain about this over the next couple of months. They're promise to let people use mobile billing through 2026 is it absolute lie. They coaxed me into canceling my service and then when I tried to reinstate it I could not use my carrier any longer. And that was the only means that I could have for having those services.. two thumbs down for ******* and Google for their blatant lie. I wish somebody else would come out with another platform like ******* because I can't do visits with a company who lies to their customers. It's a literally a slap in the face to hardworking customers who pay for a service

• Review fromJoel B

  Date: 04/03/2025

  Google fiber emailed me and advice me to turn my service back on it would ****** on March 31st. On April 3 I made the payment. I spoke to 2 customer *** one Told me they were escalating the issue then ended the chat. 2nd told me I need to wait an hour and the service would be back on. The 3rd one send that even though I made the payment they refuse to reconnect my service. I ask for a supervisor they were busy but told her to tell me there is nothing they can do. I understand I owe the money and I happily paid it with the understanding my service would be reconnected per their email. I would like my service reconnected until I find another provider.

• Review fromIzaiah M

  Date: 04/02/2025

  Im leaving this review because the better business bureau is requiring me too before continuing with the filing of the report. But the reason I am leaving this review is because of ******* violating my first amendment rights constantly. And before anybody says anything what Im speaking of is using it in the legal and the correct way. For example, specifically this morning I seen something about insider trading with the Senate and our government. And I said specifically said Word for Word instead of trading is illegal. It is considered robbery and if our government would throw us in prison for robbing them, then we should throw them in prison for robbing us and the ill gained wealth should be stripped from them. That is 100% within my right to say I didnt harass anybody. I didnt bully anybody. I didnt threaten anybody. The first amendment gives us the right to speak against our government. In the way its being run. That is exactly what I did. And my comment was deleted, just the other week I was banned for a day I cant remember what the video was but I remember saying specifically our government cant do that to people that is wrong within 10 seconds I was banned for a day from commenting. I have seen videos on ******* of people proudly claiming to have sexual intentions with children on this website, and then face no repercussions whatsoever to the point that other Youtubers and myself, I had to call the *** to have it dealt with. This website is absolutely disgusting and the way it treats people, and I personally believe that every single employee needs to have one of their hard drives checked. Ive seen way too many things sexualizing children on this website that is perfectly acceptable, but saying that it is wrong has got me banned almost every time. And actually thinking about it. I cant think of a time were saying that sexualizing children was wrong. Hasnt got me banned. Have a great day everybody Im going to continue with the Better Business bureau

• Review fromRoger B

  Date: 03/31/2025

  So ******* bans me from commenting if I called a police officer on a video I saw, fat or make fun of the fact that the cop has 14 chins and 6 FUPAs, someone who one day might need to help a fellow officer out of a life or death situation. Would you really want a cop who weighs easily 400 lbs and its all stomach fat, having to run a block to get to another cops location to then have to fight someone, that cop would be winded in 6 steps and definitely wouldnt be able to save his own life let alone another cop. Thats considered bullying or harassment to ******* and they block your comments, however in that same video the one making the video is telling the cop to go F his mother, calling him fat, and stupid or a pig etc Yet thats not considered bullying or harassment and they allow him to post a video of him actually saying the words, then on top of that they allow these 1st amendment auditors to make money off said videos (Im sure ******* gets a cut which is why they dont care about the videos spreading messages of bullying and hate and harassment as long as they make a **** its fine, but I dare you to say that in a comment.) Im really happy they finally found a way to keep me off their addicting website, you cant even watch ******* without signing in now. It was bad I would be watching a movie or tv and it would get to a slow point so Id get bored and turn on ******* on my phone. Im so glad the cycle is going to finally be broken and I cant watch even if I wanted to. I just found it hilarious that they have no problem if it makes them money but you practice free speech in the comments and they dont make money off it now all of a sudden its a problem. F-ing POS at *******, bunch of sister mas and brother pas in that company.

• Review fromMardean K

  Date: 03/19/2025

  I want the CEO of google to stop cyber stalking me I have prove of this on my phone and plus ******* internet provider can back me up and ******* wireless can back me up as well I tried to file a police report and they won't take it went to the prosecutors offices and they won't even look at my phone or talk to me I went to the attorney ************** and they won't see me I tried to file a complaint with the attorney ************** complaint desk and they won't take the complaint so who is going to help me with this problem before I get a hold of *** news station and when they see my phone they will be putting me on the aur