Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,269 Customer Reviews
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Review fromBrenda B
Date: 11/22/2024
****** arrived early, was a excellent mechanic and knew his job very well. So professional and friendly. Thank you ******
Puls Technologies, Inc.
Date: 11/23/2024
Hi ******,
Thank you for your kind words! Were glad to hear that our dedication and support made a positive impact. Your appreciation means a lot to us.
If you ever need further assistance, were here to help. Thanks again!
Sincerely,
Aj
**** SMM Team
**************Review fromCathy V
Date: 11/22/2024
***** notified us in advance for the timeframe of his arrival, and he was there exactly when he said he would be. He spent time explaining what the problem was and demonstrated why it was a problem. He made us feel confident that we had made the right choice in calling Plus. We are very satisfied customers.Puls Technologies, Inc.
Date: 11/23/2024
Dear *****,
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback inspires our team to keep delivering the best possible service.
If you have any more thoughts to share or if theres anything we can assist you with in the future, please dont hesitate to reach out.
Warm regards,
Aj
**** SMM Team
**************Review fromFrancois D
Date: 11/21/2024
********* was super professional and helpful. He did a fine job servicing our microwave oven. Thank you very much ****.Puls Technologies, Inc.
Date: 11/23/2024
Hi Francois,
Thank you for your amazing review! We truly appreciate your support and are glad you had a great experience with us.
Looking forward to serving you again!Sincerely,
Aj
**** SMM Team
**************Review fromEva C
Date: 11/21/2024
On time. Friendly, helpful and informative. Quick diagnosis. I would recommend him to friends.Puls Technologies, Inc.
Date: 11/23/2024
Hello ***,
Thank you for taking the time to leave us such a positive review! We are delighted to know that you had a great experience with us.
We would love to hear from you again! If you have any suggestions or ideas, dont hesitate to share. Were always looking to improve.Sincerely,
Aj
**** SMM Team
**************Review fromJoe L
Date: 11/20/2024
Technician was great. But $220 to splice 3 wires is way over priced.Puls Technologies, Inc.
Date: 11/21/2024
Hello, ***.
We appreciate you sharing your feedback with us. We are sorry for dissatisfaction. However, please be advised that ****' standard pricing estimates are based on the average rates in and around your state. Our technicians do not base the repair cost on the time they spent working on the appliance, the pricing is determined by which part is needed to be replaced or what labor/service is needed. We always provide customers with repair quotes after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure the customer into a repair they do not wish to be completed at the price quoted. You may call us at **************, or send an email to **************** for further questions or immediate assistance.
Warm regards,
Dince
**** Support
Puls Technologies, Inc.
Date: 11/21/2024
Hello, ***.
We appreciate you sharing your feedback with us. We are sorry for dissatisfaction. However, please be advised that ****' standard pricing estimates are based on the average rates in and around your state. Our technicians do not base the repair cost on the time they spent working on the appliance, the pricing is determined by which part is needed to be replaced or what labor/service is needed. We always provide customers with repair quotes after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure the customer into a repair they do not wish to be completed at the price quoted. You may call us at **************, or send an email to **************** for further questions or immediate assistance.
Warm regards,
Dince
**** Support
Review fromRobert F
Date: 11/18/2024
The technician arrived within the scheduled window. He was courteous and professional. He quickly diagnosed the problem and provided an estimate of repair.Puls Technologies, Inc.
Date: 11/19/2024
Hi ******,
Thank you for the positive feedback!
We always love to hear from our valued customers. We are pleased to know that Mr. ******** arrived within the scheduled window. We are happy that he was courteous and professional and quickly diagnosed the problem and provided the estimate for the repair. We are elated to hear how satisfied you are with the high-quality service we continually aim to provide to our valued customers.Should you need our service or any further questions that you want us to address, please do let us know.
Sincerely,
Aj
**** Refund Team
**************Review fromJennifer A
Date: 11/16/2024
Courteous, prompt, perfect repair, dryer is as good as newPuls Technologies, Inc.
Date: 11/17/2024
Hi ********,
Thank you for your fantastic review! We're so happy to hear that your dryer is working like new again. Our team always aims to provide prompt and courteous service, and we're glad that we could meet your expectations. If you need anything else in the future, feel free to reach out. Thanks again for choosing us!
Sincerely,
Aj
**** SMM Team
**************Review fromWade T
Date: 11/16/2024
Technician was Very professional & knowledgeable. ***** explained everything to us very well! Im so glad we got in touch with ****!Puls Technologies, Inc.
Date: 11/17/2024
Hi *****,
Thank you so much for your kind words! We're thrilled to hear that ***** provided you with such professional and knowledgeable service. We always strive to make sure our customers feel informed and confident, so we're glad he took the time to explain everything thoroughly. We appreciate you choosing **** and are happy we could meet your expectations!
If you ever need assistance again, don't hesitate to reach out. Thank you for sharing your experience!
Sincerely,
Aj
**** SMM Team
**************Review fromAnnette O
Date: 11/16/2024
Banks was such an amazing technician! Thank you so much for fixing my washer. Banks was so polite and professional. Showed up on time with a smile and great attitude. The water was sitting in there for a week so it smelled horrible. I was so embarrassed and I felt bad that he had to deal with it. But he told me it was okay and not to feel bad because its just water and soap. He was so kind. Thank you so much for unclogging my washer drain Banks. You are appreciated so much.Puls Technologies, Inc.
Date: 11/17/2024
Hi *******,
Thank you so much for your wonderful review! We're thrilled to hear that Banks was able to provide such great service. It sounds like he went above and beyond to make you feel comfortable and take care of the issue with your washer. We truly appreciate your kind words and are glad we could help. We'll be sure to pass along your thanks to Bankshe'll be so happy to hear it! If you ever need any further assistance, dont hesitate to reach out. Thanks again for choosing us!
Sincerely,
Aj
**** SMM Team
**************Review fromIrene B
Date: 11/15/2024
Exceptional service and respectable they are very pleasant and has great manners would recommend **** to family and friends anytimePuls Technologies, Inc.
Date: 11/16/2024
Hi *****,
Thank you for your wonderful review! We're so glad to hear you had an exceptional experience with us. Your recommendation means a lot, and were grateful for your trust in ****.
We look forward to serving you, your family, and friends again soon!
Sincerely,
Aj
**** SMM Team
**************
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