Reviews

This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Puls Technologies, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Puls Technologies, Inc.

  849 E Stanley Blvd PMB 203 Livermore, CA 94550-4008

  
• 

  Puls Technologies, Inc.

  444 Spear St San Francisco, CA 94105-1684

  

Review Details

• Review fromLeonard G

  Date: 06/13/2023

  Lived up to its promise of same day service. **************************, kept in close contact throughout the day, reducing my anxiety about the work getting done promptly. He was very personable and friendly during the service call.
  

  Puls Technologies, Inc.

  Date: 06/14/2023

  Hello, *******. Thank you so much for taking the time to leave such a wonderful review and rating! We are very glad to hear about the positive experience that you have with **** and also with the technician. ******* is really one of our most trusted technicians, so we will make sure that he gets the recognition that he deserves. In case you need our services again, feel free to reach us away! Have a great day, *******.
  

  Puls Technologies, Inc.

  Date: 06/14/2023

  Hello, *******. Thank you so much for taking the time to leave such a wonderful review and rating! We are very glad to hear about the positive experience that you have with **** and also with the technician. ******* is really one of our most trusted technicians, so we will make sure that he gets the recognition that he deserves. In case you need our services again, feel free to reach us away! Have a great day, *******.

• Review fromTimika C

  Date: 06/11/2023

  I am big on writing reviews and believe good or bad its helpful to others. Ok AC requestContractor came out really friendly and customer service was superb. BUT the overall phone experience with **** and follow up customer service is horrible. I had to call **** back the same day the technician came. It wasnt 8 hours after the technician left and I was having the same issue. They scheduled me another appointment for 2 days later which was a Saturday for the follow up. Then canceled it a day later. I had no idea they emailed me Friday night after 6pm (no text) saying it was canceled and they would follow up with me. No explanation why or when. Anyway after calling Sat. morning and questioning why the representative said they have to review. I asked review what, he had no information. I asked if I could be transferred to that department or someone who may have more info. Nope they take no calls. He said watch your email and or they may call. This bad score has nothing to do with the contractor. **** is not holding up to their contract with me. I havent heard back from anyone as of yet it is now Sunday. Yes its the weekend but if you are not 24 hours 7 days available and and stand by 1 day turnaround time for all request its a contract breach and needs to be corrected. Stop selling this perk to have customers come on board. I will update everyone with the outcome if I am allowed.
  

  Puls Technologies, Inc.

  Date: 06/13/2023

  We are very sorry for the terrible experience, ******. We never intend to cause such inconvenience and leave you confused as your appliance was still having issues. We totally understand where you are coming from, and we sincerely apologize for not being able to provide you with a satisfactory customer service. Rest assured that we will report this to the Team so we can reflect and improve our services, and make sure that this kind of instances will not happen again. 

  On the other hand, the team will be reaching out to you regarding your Warranty Claim for further details and how we can move forward to resolve the issue with your unit. Hoping for your understanding. 

• Review fromBinh D

  Date: 06/10/2023

  Overall, ****** was a professional and definitely takes the time to ensure everything is done to the completeness and fully functional. He does communicate effectively as well as efficiently. Thank you for the great job!

• Review fromEleanor H

  Date: 06/10/2023

  Great service and very prompt. **** was very great and very nice to work with

• Review fromTamal Ajani B

  Date: 06/08/2023

  Great guy. Timely. Nice. Efficient. Trustworthy and top level work quality
  

  Puls Technologies, Inc.

  Date: 06/09/2023

  Thank you so much for taking the time in leaving such a great review, *****! We are very pleased that the technician was able to provide quality and satisfactory service during the appointment. Feel free to reach us back in case you need us. Thank you!

• Review fromLeon A

  Date: 06/08/2023

  Technician was good but 500 to install a 181$ part was bs
  

  Puls Technologies, Inc.

  Date: 06/09/2023

  Hello ****, thank you so much for your honest feedback. We are so glad to hear that the technician that was assigned to you was able to provide satisfactory service. On the other hand, the cost or estimate of the repairs needed for every unit are based on average rates in and around your state and also determined by which part is needed to be repaired. We do not procure parts from Amazon, Eba or other online shop platforms as they don't provide warranties on the parts. Instead, we order the parts from OEM sellers the reason why it costs more. Nonetheless, we appreciate you for considering **** in home services. 

• Review fromNaketa J

  Date: 06/07/2023

  This was the worst service I have ever received from a company. First off I had to deal with the technicians wife cursing and yelling. I should have terminated the service at that time but I was desperate to get my washer serviced. The technician ****** had good customer service so I thought, he brought no tools then he proceed to give me the run down on his wife mental health which i feel that they plan that out to get my money. Nothing he said was true, he stated that it needed to be level and that's what he was suppose to do, Which he charged me for plus I tipped him. Everything he stated was a lie. I contacted another company paid less and now my washer is fixed. This **** company is a rip off please do not let ****** and his wife near your property.
  

  Puls Technologies, Inc.

  Date: 06/09/2023

  Thank you for informing us about this, ******. We are very sorry for the less satisfactory experience and also for the inconvenience caused by the technician that was assigned to you. Please know that we take every complaint seriously and we will be looking further into the appointment details. Rest assured that your concern will not be overlooked, and we will be reaching out to you directly to rectify the issues you experienced. 

• Review fromTrevor G

  Date: 06/06/2023

  Fast and convenient service with secure payment and a trusted tech person. Would use again.

• Review fromWilliam D

  Date: 06/06/2023

  ******* was awesome. It was a pleasure having him in our home.

• Review fromGail S

  Date: 06/06/2023

  ****** was on time and did a wonderful job. She had our ice maker working again quickly and was very pleasant.
  

  Puls Technologies, Inc.

  Date: 06/06/2023

  Thank you for your service request with **** and for the 5 stars rating! We are so delighted to hear about your experience with our service and that your ice maker is back to working condition. ****** is truly a gem to have on our Team and we'll definitely give her the recognition he deserves. Thanks again for choosing ******************, we look forward to servicing you again when you need us.