Reviews

Review Details

• Review fromSteven G

  Date: 10/31/2024

  I have received unsolicited calls and letters about a loan consolidation which I never solicited and do not want based on my research of the company and the false claims in their letter. How do I get them to stop?****** G
  

  Liberty First Lending

  Date: 11/05/2024

  Dear ******,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by our outreach efforts. At Liberty First Lending, we prioritize respecting the preferences of individuals regarding communication, and were here to ensure this is promptly ************ remove your information from our contact list, please send us a message at ************* or call us directly, and we will confirm the removal immediately. We appreciate your patience and understanding as we make these adjustments.Thank you again for reaching out.Warm regards,Liberty First Lending

• Review fromCJ W

  Date: 10/29/2024

  I have no complaints with the company. When choosing my options to consolidate debt due to inflation and high interest rates, I was greeted with a courteous and sincere professional who patiently looked at my options as I was answering questions to come up with the best option available. Not only was a decent option available but the action of reducing my debt was done with the absolute quickness. I still have a while to go but with the first agreement was made I saw a light at the end of the tunnel. Please note regardless of the consolidator you go with there is always that fear of making things worse and seeing things that don't necessarily work in your favor. PLEASE be patient, READ the fine print and ASK questions. The more you know and as long as both you and this company are on the same page regarding results of reducing your debt you will find out that you made the best decision for your financial wellbeing and peace of mind.

• Review fromRICHARD D

  Date: 10/10/2024

  I got out a magnifier and read the fine print , so no I pay like 1200 a month on card,s and doing so i,m nkocking down my debt . Thank,s but no thanks
  

  Liberty First Lending

  Date: 10/11/2024

  Thank you for sharing your feedback. We understand that youve decided to continue managing your debt on your own, and we respect your decision. Our goal is always to help clients find the best possible path to financial freedom, and were sorry to hear that our program didnt meet your expectations.If you have any further concerns or questions, please don't hesitate to reach out to us directly at ************** Wed be happy to assist you and address any other issues you might have.Thank you for your patience, and we hope to improve your experience going forward.Sincerely, The Liberty First Lending Team

• Review fromKurt L

  Date: 09/30/2024

  I. like some others received a mailer from Liberty, I was treated fairly and was not confused about what they were selling. I just wanted to reduce my debt anyway I could. I was directed to a consultant that was very professional, honest, open and clear about what they could or could not do for me! Starting October 1st I don't need to pay three of my largest debtor's and I already have piece of mind.

• Review fromVance W

  Date: 09/28/2024

  I had a very enlightening conversation with the agent! I feel confident in my choice to go with this company. The others I researched had a time line for paying off my debts that was way to long and convoluted.

• Review fromJuan Q

  Date: 09/18/2024

  I received a letter in the mail from this company, Liberty First Lending. I called to see what else I needed to qualify for a loan since the letter said I was pre-approved. The lady who attended to me yesterday was completely unprofessional, treating me as if I didnt know anything about credit totally unprofessional. They asked me so many questions, even asking if I had a washing machine at home, how much I spent on cleaning products per month, etc., etc. How ridiculous all of this was. After all these questions, they told me to give her a few minutes to review my case, which turned into 2 hours. I had to hang up because the wait time was absurd 2 hours listening to that hold music. What a bad experience. They never called me back. I advise you not to call this place. It all seems like a scam. They got all my information, including my SSN. The strange thing is that after I hung up the phone, I started receiving calls from diferent credit consolidation companies. Avoid headaches and dont call Liberty First Lending.
  

  Liberty First Lending

  Date: 09/20/2024

  Dear ****,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused during your recent call with Liberty First Lending. This is certainly not the experience we strive to provide to our clients.We take your concerns seriously, including the questions asked during the call and the long wait time you endured. Please rest assured that we are looking into the matter to ensure that it doesn't happen again.As for your personal information, we value the security of our clients' data and can confirm that it is handled with the highest confidentiality and care. We will investigate the source of the additional calls you received after your interaction with us.If you have any further concerns or questions, please don't hesitate to reach out to us directly at ************* and we would be happy to assist you.Thank you for your patience, and we hope to improve your experience going forward.Sincerely,The Liberty First Lending Team

• Review fromfred W

  Date: 09/13/2024

  Well, this/these reviews ANSWERED (or confirmed) my questions. This company, even as it states that they are not out to deceive a potential customer... THEY ARE! Their MAILING DOES STATE, and I Quote "We're pleased to inform you that you're pre-qualified FOR A LOAN (Emphasis on this) up to $23,000 with Liberty First LENDING (Again Emphasis on this) with a rate as low as 5.99%". (Reference Mailing received 09/12/24) In the second paragraph, THE HEADING, again states Quote "Our LOAN (Emphasis on wording) Could Completely Pay Off Your Credit Card Debts, Medical Bills and Other Personal Loans Fast!" Once again, FAKE, FALUE MISLEADING! If you want to be a *************************** fine, STATE IT CLEARLY. I have been in this bucket years ago, I know the STRESS of being in DEBT and BEHIND. Thus, people will easily FALL for this C*** so, in summary, STAY AWAY FROM THIS MISLEADING LYING OUTFIT!
  

  Liberty First Lending

  Date: 09/16/2024

  Dear ****,Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration caused by the communication in our mailer. We understand how stressful dealing with debt can be, and it's never our intention to mislead anyone.Our goal is to offer solutions that may include debt consolidation programs, as well as partnerships with lenders like Americor and Credit9, depending on individual qualifications and needs. We strive to make this clear, but we acknowledge that the language used may have caused misunderstandings, and were committed to improving this aspect of our communication.If you would like to discuss your experience further or have any other concerns, were happy to help. Please reach out to us at ******************* you again for your feedback. We are here to support you in any way we can.Best regards,Liberty First Lending

• Review fromWesley and Christine C

  Date: 08/24/2024

  After reading all the reviews I'll go with a 4 for right now, no one has misrepresented themselves or been rude to me and it sounds pretty straight forward. Me, I see a bankruptcy down the road due to the economy and being retired, need to fix that so we don't starve to death..All we have done so far is set everything up to get started. Fairly easy, if you can follow simple directions it's pretty easy.I can't rate anything else because we haven't done anything but set it up, have to come back and finish the review-4 for right now, will adjust with time...

• Review fromAnon A

  Date: 08/24/2024

  I got a call from their "service representative" ****** He started rambling off with their survey questions. I asked him, "Is this a call pertaining to the possibility of any of of loan ?" In which he replied, "I cannot answer that question for you." Them immediately hung up on me. Sounds like a bs scam to me. They sure as heck do not know a thing about business etiquette. I've heard other scam calls that were at least way more polite than these a-holes.
  

  Liberty First Lending

  Date: 08/26/2024

  Dear ***************,Thank you for bringing this situation to our attention. We sincerely apologize for the negative experience you had with our service representative. This behavior is not reflective of the standard of service we strive to provide at Americor.We take all feedback seriously and will address this matter internally to ensure it doesn't happen again. We would appreciate the opportunity to assist you further and answer any questions you may have regarding your account.Please feel free to reach out to us directly at ************** and we will be more than happy to help.Thank you for your patience and understanding.Best regards,Liberty First Lending

• Review fromKristin K

  Date: 08/19/2024

  Well, first of all let me start off by saying that the 3 different boys I spoke with were incredibly rude. Like, who the heck do these little arrogant prices think they are. Secondly, the whole thing seems scammy. The credit bureaus sold my information to this company for them to solicit me into their program, which, you must pay 4.9% of the loan plus interest. And, you can't just pick and choose what credit cards you want to pay off... the money goes directly to the cc company and you must pay off at a minimum, 80% of your debt. Well, not all my cc have high interest rates so I can pay those off on my own. And some are completely manageable so why would I take out a loan to pay those off? This company is total trash.
  

  Liberty First Lending

  Date: 08/21/2024

  Dear *******,Thank you for taking the time to share your experience with us. We genuinely apologize for any rudeness or lack of professionalism you encountered during your interactions with our team. This is not the standard of service we strive to provide, and your feedback will be addressed with our staff to ensure improvements are made.Regarding your concerns about our program, we understand that debt resolution options may not be a perfect fit for everyone. Our goal is to offer solutions that best meet the needs of our clients, and we regret that our program did not align with your expectations.If you have any remaining questions or if theres anything we can do to further assist you, please dont hesitate to reach out at ************** We are here to help clarify any misunderstandings and explore alternative options that may be more suitable for your situation.Thank you again for your feedback.Sincerely,Liberty First Lending