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Business Profile

Covid Testing

Rume Health

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Covid Testing.

Reviews

This profile includes reviews for Rume Health's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rume Health has 211 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Rume Health

      18800 Delaware St Ste 800 Huntingtn Bch, CA 92648-6019

    • Rume Health

      5601 Grossmont Center Drive La Mesa, CA 91942

    • Rume Health

      2525 El Camino Real Carlsbad, CA 92010

    • Rume Health

      644 Naples Street Chula Vista, CA 91911

    • Rume Health

      7700 West Arrowhead Towne Center Glendale, AZ 85308

    Customer Review Ratings

    2.33

    Average of 22 Customer Reviews

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    Leave a Review

    Review Details

    • Jason W

      Date: 04/14/2024

      Got a bill from this company for a presumed visit from my daughter over 2 years ago... Neither my daughter nor I recognize this business. Tried to log in to the billing website that the letter provided, and couldn't get in (wrong birthdate for patient? I was there when she was born.) I think they pulled the information from somewhere. Watch out for old-fashioned mail (not e-mail) fraud.

      Rume Health

      Date: 04/17/2024

      Hello *****,We prioritize the seriousness of these concerns and are dedicated to resolving them swiftly. To ensure your privacy in compliance with HIPAA regulations, please contact us directly by phone at ************. If you are unable to reach us by phone, you can also email us at **************************** Our team is ready to investigate and correct any inaccuracies promptly. We apologize for any inconvenience and are committed to efficiently addressing and resolving this matter.

    • Brooke L

      Date: 04/12/2024

      I received a bill dated 4/2/24 in the amount of $602.30 for a date of service listed 1/3/22. I called and emailed Rume to inquire about this bill and to appeal the bill. I did not receive a response back and am at a loss as to how to move forward in communicating with them.I need to speak with a live representative to understand why my insurance was not billed for this charge but am unable to speak with anyone.

      Rume Health

      Date: 04/16/2024

      Hello ******,We sincerely apologize for the delay in our response due to an overwhelming volume of calls and emails. We take your concerns seriously and are committed to addressing them promptly. We have located your email and will be contacting you shortly. Our dedicated team is prepared to investigate thoroughly and correct any inaccuracies without delay. We regret any inconvenience this may have caused and assure you of our unwavering commitment to resolving this matter swiftly and effectively.

    • Dallas A

      Date: 04/09/2024

      SHOCKED to open my mail today (April 9, 2024) to find a bill for $832.10 for a Covid test back on June 10, 2022. This is odd since I was told the Covid test was free and I even have a screenshot of a digitally signed receipt test showing the fee of $0.00. Called the only number provided on the bill and the automated system stated the delay was due to the sheer volume of billings and issues with insurance. I was unable to get ahold of a live agent. It appears to be a scam or the new company attempting to generate money, even though the Covid tests were advertised to be free. I have insurance and it doesn’t appear an attempt was made to charge my insurance.




      Rume Health

      Date: 04/12/2024

      Hello ******,We take your concerns seriously and are committed to addressing them promptly. To safeguard your privacy in accordance with HIPAA regulations, please email your contact details to **************************** This will enable us to contact you directly and resolve the issue efficiently. Our dedicated team is prepared to investigate thoroughly and correct any inaccuracies without delay.We apologize for any inconvenience caused and assure you of our commitment to resolving this matter swiftly and effectively.

    • Judith L

      Date: 04/09/2024

      Our family member visited from overseas and got a Covid test advertised as free back in March 2022. Just got a bill for over $300 now in April 2024. Is this even legal?

      Rume Health

      Date: 04/12/2024

      Hello ****** We take your concerns seriously and are committed to addressing them promptly. To safeguard your privacy in accordance with HIPAA regulations, please email your contact details to **************************** This will enable us to contact you directly and resolve the issue efficiently. Our dedicated team is prepared to investigate thoroughly and correct any inaccuracies without delay.We apologize for any inconvenience caused and assure you of our commitment to resolving this matter swiftly and effectively.

    • Grace L

      Date: 04/08/2024

      ************* afraid to give them any money because we will link them to me. Theyre a piece of s***

      Rume Health

      Date: 04/17/2024

      Hello *****,We prioritize the seriousness of these concerns and are dedicated to resolving them swiftly. To ensure your privacy in compliance with HIPAA regulations, please contact us directly by phone at ***********. If you are unable to reach us by phone, you can also email us at **************************** Our team is ready to investigate and correct any inaccuracies promptly. We apologize for any inconvenience and are committed to efficiently addressing and resolving this matter.

      Rume Health

      Date: 04/17/2024

      Our apologies, we missed a digit on the phone number on our initial reply. Our complete phone number is ************.

    • Hiba N

      Date: 04/08/2024

      This ckmpany is a scam that sends you a bill with a random amount, for a random date and hopes you are too lazy to question it.
      Received a bill for March 2024 I wasn’t even in the country for the last 6 months. Don’t send them money

      Rume Health

      Date: 04/12/2024

      Hello Hiba,We take your concerns seriously and are committed to addressing them promptly. To safeguard your privacy in accordance with HIPAA regulations, please email your contact details to **************************** This will enable us to contact you directly and resolve the issue efficiently. Our dedicated team is prepared to investigate thoroughly and correct any inaccuracies without delay.We apologize for any inconvenience caused and assure you of our commitment to resolving this matter swiftly and effectively.

    • Jeannette B

      Date: 04/05/2024

      Fraud at its finest! Never had a Covid test. These suckers send me a bill 2 years later wanting $130.00 from March 18th 2022. Beware!!!!

      Rume Health

      Date: 04/17/2024

      Hello *********,We prioritize the seriousness of these concerns and are dedicated to resolving them swiftly. To ensure your privacy in compliance with HIPAA regulations, please contact us directly by phone at ************. If you are unable to reach us by phone, you can also email us at **************************** Our team is ready to investigate and correct any inaccuracies promptly. We apologize for any inconvenience and are committed to efficiently addressing and resolving this matter.

    • jan a

      Date: 12/20/2023

      I received a free Covid testing way back on December 2021 at the Covid Clinic in the local community center where it was clearly advertised as FREE Covid testing. Now, TWO YEARS LATER, I received a bill for total for $130? and it doesn't say Covid Clinic anywhere on the bill. it says ******************************* Rume Health. what the heck is this?

      Rume Health

      Date: 12/21/2023

      Hello Jan,We sincerely apologize for any inconvenience you have experienced. Your satisfaction is our top priority, and we are committed to resolving this matter promptly. Please contact us at your earliest convenience at ************, so we can assist you in resolving this issue.

    • Melissa D

      Date: 12/12/2023

      I received and EOB form my insurance carrier for a claim filed on 10/23/23 for my grandson. Date of service was 12/7/21 for an office visit. This facility is in **************** ** and we live in Ventura County. My grandson has never been to this facility, nor to any other doctor's than our own. This is a fradulaent bill.

      Rume Health

      Date: 12/13/2023

      Hello *******,We regret to hear about the confusion regarding the *** you received. Your grandson may have been seen at one of our Covid Clinic locations during the date of service. To ensure this matter is addressed thoroughly, please contact us at ************. We're eager to resolve any discrepancies and provide the necessary assistance.

    • Mike H

      Date: 09/26/2023

      Me and my wife both did a Covid free testing way back on May 2022 at Covid Clinic and got a invoice is $0.00 cost. Almost a year and half later, i got a bill for total for $930? Don't know whats going?

      Rume Health

      Date: 09/27/2023

      Hello,We sincerely apologize for any inconvenience you may have experienced regarding the statement you received. We understand your concerns and are committed to resolving this matter.We would like to review your account to clarify any discrepancies. For immediate assistance and a detailed discussion on this matter, please contact our customer service team directly at ************. Our representatives are available to assist you in resolving this issue promptly.

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