Reviews
This profile includes reviews for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 514 Customer Reviews
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Review fromCarolyn K
Date: 05/18/2023
I turned off "auto-renew" on five of my GoDaddy domains. I get an email from GoDaddy a few hours later telling me the "Full Domain Privacy and Protection" that I've been paying $9.99 per year on each of these domains has been removed from my account. All of these domains were paid up-to-date. Some were even paid through **** and now I'm losing a service that I paid for, not to mention having to deal with possible identity theft issues. I never cancelled or deleted any of the domains, I simply opted-out of the auto-renew and now lost services I have already paid for.
GoDaddy.com LLC
Date: 06/06/2023
We thank you for sharing your candid feedback and regret to hear of your experience. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromJan K
Date: 05/18/2023
This computer company is deceptive and a downright rip off! They try to manipulate people into spending too much money. Ive also seen people posting on their website that they automatically made certain services auto pay which if Im not mistaken, is not particularly legal unless you get the permission of the owner. It seems to me that making the decision that that person is going to pay that amount every month or year or whatever, is in effect stealing. Ive gotten so jerked around by them, but Im just at the end of my road. I really want to warn the industry how devious they are and how they should not be used!Review fromCarl S
Date: 05/16/2023
Godaddy makes it impossible to cancel your subscription. Took 2hours to finally get through to a live customer service person. After multiple attempts on the website. Which conveniently kept booting ** off. Godaddy makes it so easy to set up, but the after affect is terrible. No customer service. A total fiasco. Once we finally had the agent on the line, she did complete the tasks we needed. When we asked her why it's so hard to get anything done with existing accounts, she quickly said have a nice day and hung up. This is a total waste of a business owners time. Never again will we use their services.Review fromSanaz E.
Date: 05/13/2023
GoDaddy cyber squats on prior owned domains. My domain expired GoDaddy rep told me within 72 hours I'll be able to re-purchase the domain again, once the domain clears from their system, but I went online to see they squatted the ownership, and then decide to re-sell the domain at an inflated price of $2,888. The unfortunate case of this matter is that this domain name is my personal first and last name, and no one else has use for this domain, but myself. However, I will not fall for their unfair cybersquatting practices. I am an ******** citizen, and know that this form of business is abusive and inequitable. I have lost my trust in GoDaddy and wish to have this remedied. I would like to restore that trust.GoDaddy.com LLC
Date: 05/22/2023
We thank you for sharing your candid feedback. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromHelen A
Date: 05/03/2023
This business has been the worst to deal with when you are a widow or widower and don't have access to the account information you have to cancel your bank account card and go through that suffering on top of it to get a stop payment on this business. And then you have no assurance that your deceased loved one will not reflect badly on your credit because of this business. Need to implement a service to help people in this situation to close out their accounts peacefully and agreeablyGoDaddy.com LLC
Date: 05/12/2023
We thank you for sharing your candid feedback.GoDaddy has a vetted and established process in place for an Estate Administrator or next of kin to access an account or domain name if the owner of an account has passed away. Instructions on this process are detailed in the Help article at ******************************************************************************************************** welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromYolanda G
Date: 05/02/2023
Go Daddy took money out of my bank account for an account that someone else had to have created that I had NO knowledge of. I've called a magnitude of times & asked for a supervisor/manager which I have yet to contact me back as stated. They are giving me the run around every time I've called. They have HORRIBLE customer service! I have yet to get my money back. My legal team is involved at this point! I am sick of it! Thieves!GoDaddy.com LLC
Date: 05/03/2023
We thank you for your candid feedback. Our records indicate that our office has been in contact with you. We welcome the opportunity to work with you to resolve any outstanding concerns and can also be reached at ***********************************************Review fromStefanie M
Date: 05/01/2023
Godaddy is unethical. They state they don't Tolerate cyber bullying or anything like that yet they allowed someone to make a hate page about **** spent money to get a trademark for my business because someone from go daddy said that was what I needed, once I got it I tried to claim a domain and they wouldn't do it.Godaddy allows people to use their platform to cyberbully and harrassment.GoDaddy.com LLC
Date: 05/05/2023
Thank you for the opportunity to review these concerns. We thank you for sharing your candid feedback and regret to hear of your experience. Unfortunately we were unable to confirm an account or interaction with the information provided. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromSharon H
Date: 04/25/2023
GoDaddy personnel are liars, cheats, abusers, incompetents, scammers and thievesGoDaddy.com LLC
Date: 05/05/2023
We thank you for sharing your candid feedback and regret to hear of your experience. It appears our Care team was able to assist in helping to resolve your concerns. We welcome the opportunity to connect with you in the hopes of resolving any outstanding concerns and can be reached at ************************************************Review fromBenjamin K
Date: 04/24/2023
I keep getting charged on my card from them I do not have a account they verified my card number and seen my cards on file but won't close the fake accountReview fromDamita H
Date: 04/20/2023
Not only can my company not use the products and services that we cant use because of a computer glitch on their end, their customer service is inefficient, incompetent, and difficult to reach. I have spend almost 4 hours trying to get my tech issues resolved with (which includes the approximate 1-2 hour hold time aggregate I have had to wait to even get an agent to respond in the first place).
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