Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 657 Customer Reviews
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Review fromAnthony A.
Date: 08/18/2022
It was easy to obtain my DD214, it took only a week to receive it.
DD214 Direct
Date: 09/26/2022
Thank you for this genuine feedback, Dear Client! We are glad to know you were able to receive your DD 214 in a week. We take pride in knowing that we were able to help you in getting the benefits that you rightfully earned as a veteran. You deserve it! We know how important this document is for you and your family; that is why our team of veteran advocates works hard and fast to provide accordingly. We really appreciate you taking the time to share your experience with us. Thank you for noticing our quick response and easy process. Rest assured that we will continue improving our process to help other veterans like you. Again, thank you so much. Feel free to contact us should there be anything else we can assist you with. Stay safe!Review fromLisa B
Date: 08/17/2022
Trusted place got what I need in a timely manner thanksDD214 Direct
Date: 09/26/2022
There is nothing more precious than knowing that we were able to provide the exact service that you deserve! Thank you so much for your trust and for appreciating our hard work. Here at DD214Direct, we try really hard to help veterans and their families with the retrieval of their DD214. Even during the pandemic when agencies were operating with limited staff or closed, we were still able to help most veterans. For select groups, we can provide same-day documents. For others like you, it's **** working days. Some may take longer depending on some external factors. Nevertheless, we exert exactly the same amount of effort and importance on every customer that we handle. Let us know if you need anything else, we will be happy to assist you anytime. Take care, always!Review fromsteven w
Date: 08/15/2022
fast and efficient. these folks are real pros and the price is reasonable. i highly recomend themDD214 Direct
Date: 09/26/2022
Thank you for this genuine review, Dear Client! We know the value of hard-earned money, so we always try to provide excellent service accordingly. We can see we were able to fulfill your request within just 4 days! We could not have done it without your trust. We also always see to it that we treat our customers with utmost professionalism. We put your experience and satisfaction as our priority and your review lets us know that were on the right track. We appreciate your recommendation. Please do not hesitate to spread the word to your peers. We will also be delighted to help them! Stay safe!Review fromAlma S.
Date: 08/13/2022
This service is wonderful. I received my DD214 before the timeframe that I was told. Less than 5 days.DD214 Direct
Date: 09/26/2022
Thank you so much for this 5-star review, and for appreciating our fast response to your need! We were able to forward you the ** 214 in less than 5 days, thanks to our dedicated veteran advocates who work 45 hours a week to help our clients via email and over the phone. There is really no faster way to get your record than by working with us. Its the same as filing your taxes; you can file it yourself, or you can get the services of an accountant to help you file it. We represent individual veterans in front of 75 different, independent federal, state, and territorial government agencies to retrieve evidence of their honorable service. Because of what we do, veterans can access their benefits faster and simpler. Again, thank you so much for your review, and please do not hesitate to recommend us to your peers. We are always happy to help!Review fromJohn D
Date: 08/11/2022
DD214 direct made the process simple, and I received my DD214 in a very timely manner.DD214 Direct
Date: 09/26/2022
There is nothing more precious than knowing that we were able to provide the exact service that you deserve! Thank you so much for appreciating our fast response and painless process. Our service is fully online, our dedicated veteran advocates work 45 hours a week to help our clients via email and over the phone which is not offered by any agency. This is also why we were able to process the retrieval even on weekends! We are delighted to have helped you within two weeks. For others, it could even be as fast as **** business days, depending on many factors. We make sure to utilize all our resources to help veterans avoid the hassle of getting a DD214. Rest assured that we will continue helping other veterans, so they could also get the same experience that you had!Review fromJames G
Date: 08/10/2022
Is this legit business, I called phone number couldn't get an answer, I'm not giving anyone my social security number, via email or phone, I paid *****, from my bank got a receipt, but how long does it take to get my dd214, ***********************, this request was done 8/9/22Review fromVirginia B
Date: 08/10/2022
I appreciate that the process was quick and the assistance I received was excellent all customer service should be so good thankyouDD214 Direct
Date: 09/26/2022
You are most welcome, Dear Client! Thank you for leaving us this 5-star review. We know the value of hard-earned money, so we always try to provide excellent service accordingly. We are glad to know that we were able to provide your document in less than a week seeing that you needed this document for your medical emergency. Here at DD214Direct, we try really hard to help veterans and their families with the retrieval of their documents. Even during the pandemic when agencies are operating with limited staff or closed, we were still able to help most veterans. We put your experience and satisfaction as our priority and your review lets us know that were on the right track. Again, thank you so much for this, and we would appreciate it very much if you could also spread the word to your peers who are also in need. We will be happy to help!Review fromWil J
Date: 08/09/2022
Super Fast! Thanks so much. Needed it in a hurry because my father needed Assisted Living right away and DD214 Direct came through!DD214 Direct
Date: 09/26/2022
Such a delight to know you were pleased with our turn-around time, Dear Client! Checking your request, I can see that we were able to forward you the ** 214 within just 4 days, wow! There is really no faster way to get veterans' records other than by working with us. Over the years we have developed a process that enables ** to know where the veterans' records are kept, and we work with these 75 independent agencies to find records fast. We make sure to utilize all our resources to help veterans avoid the hassle of getting a DD214. These are the key to making our procedure easy, fast, convenient, and reliable. We sincerely hope that your father gets all the benefits that he deserves as a veteran. Let us know if you need anything else; we are here anytime! Stay safe!Review fromSara W
Date: 08/09/2022
What amazing staff Vinny was so kind and personable everyone I came in contact with was beyond professional thank you for your kindness and compassion And thank you for remind me what an honorable soldier my father wasDD214 Direct
Date: 09/26/2022
Good to know that this had been a pleasant experience for you, Dear Client! We are grateful that you have taken the time to appreciate the quality of our service. We have a team of passionate people who genuinely cares for the welfare of our veterans and their families. Part of our job is treating our customers with the utmost respect, importance, and professionalism. Our dedicated veteran advocates work 45 hours a week to help our clients via email and over the phone which is not offered by any agency. This is why we were able to provide the document that you need for your medical emergency within just 4 days! We take pride in knowing that we have played a part in giving your father the honor that he rightfully earned as a veteran. Again, thank you for your positive review. If there's anything else we can do to help, please let us know. We will be more than willing to assist!Review fromNathan R
Date: 08/08/2022
Purchased the rapid dd214 return on June 6 2022 I received a message from them to be patient and I shall receive my discharge by June *****th when I didnt receive it then I got another email on 7/4/2022 And it said. They still havent received it but be patient I went to the VA and I received a copy of my dd214 from the *********** VA. Im disabled and I really couldnt afford the 138 I paid but I thought it would be faster I just want a reimbursement
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