Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  DD214 Direct

  null Phoenix, AZ 85044-0620

  
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  DD214 Direct

  11010 S 51st St Ste 51299 Phoenix, AZ 85044-4311

  

Review Details

• Review fromTerri G

  Date: 07/17/2023

  Hassle free n fast service. Very well worth doing on line order n when contacted they were very nice. Very understanding n helpful in situations. Thank you.
  

  DD214 Direct

  Date: 08/05/2023

  Thank you so much for leaving us an amazing 5-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience with DD214 Direct.At DD214 Direct, our primary goal is to provide hassle-free and fast service to all our clients, and we're delighted that we could meet your expectations.We take pride in offering a convenient online ordering process and ensuring that our customer support team is responsive, understanding, and helpful.Your satisfaction is our ultimate reward, and we're grateful for the opportunity to assist you in your situation.Once again, thank you for choosing DD214 Direct. Your positive feedback means a lot to us, and we hope to have the pleasure of serving you again in the future.

• Review fromMichael S

  Date: 07/15/2023

  Takes my stress level from 10 to 0. Thank you
  

  DD214 Direct

  Date: 08/05/2023

  Thank you so much for your wonderful 5-star review! We are thrilled to know that our service has been able to make a significant difference in reducing your stress level.At DD214 Direct, we strive to provide a hassle-free and efficient experience for all our clients, and we're delighted that we could bring your stress level from 10 to 0.Your satisfaction is our ultimate goal, and we're grateful for the opportunity to have served you.Once again, thank you for choosing DD214 Direct. Your positive feedback means the world to us.

• Review fromZachary N

  Date: 07/14/2023

  Super easy process. Much faster than I was expecting to receive my DD214
  

  DD214 Direct

  Date: 08/05/2023

  Thank you for leaving us a wonderful 5-star review! We're thrilled to hear that our service was fast and easy for you. We understand that waiting can be a concern, but we're committed to providing a streamlined process for our clients. Your satisfaction is our top priority. Thank you for choosing DD214 Direct.

• Review fromRory F

  Date: 07/13/2023

  If I'm paying money to receive documents that I shouldn't even need to pay for I'd expect them to be copied correctly. Some of the copies were crooked. That being said the turn around rate is pretty decent.
  

  DD214 Direct

  Date: 08/05/2023

  Thank you for taking the time to leave us your feedback and providing a 3-star review. We genuinely appreciate your honest input and understanding.We apologize for any inconvenience caused by the quality of the copies you received. As much as we strive to ensure the best service possible, we do rely on the government agencies to provide us with the requested documents. Unfortunately, we do not have control over the quality of the copies they send to us.However, we are glad to hear that you found our turnaround rate to be pretty decent. Our team works diligently to expedite the process and get the documents to our clients as quickly as possible.Your satisfaction is essential to us, and we will take your feedback into consideration as we continuously seek to improve our services.If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We're here to support you whenever you need us.Once again, thank you for choosing DD214 Direct. Your feedback helps us refine our processes and better serve our valued clients like you.

• Review fromThomas S

  Date: 07/13/2023

  Worth every ***** Asked for on Wednesday night had it on Thursday before lunch.Don't know how it could be quicker. We had 1 question, ******** someone right away and question was answered Thank you so much.
  

  DD214 Direct

  Date: 08/05/2023

  Thank you so much for leaving us an amazing 5-star review! We are thrilled to hear about your outstanding experience with DD214 Direct.We're delighted to know that you found our service to be worth every *****. Your satisfaction is our ultimate goal, and we're glad that we could provide you with a quick and efficient process.It's wonderful to hear that you received your requested documents in such a short time, and that we were able to promptly address your question and provide the support you needed. Our veteran advocates are dedicated to providing excellent customer service, and we're thrilled that their assistance was positive for you.If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We're here to support you whenever you need us.Once again, thank you for choosing DD214 Direct. Your positive feedback means a lot to us, and we hope to have the pleasure of serving you again in the future.

• Review fromKeith B

  Date: 07/13/2023

  ************* on receiving it via email should receive copy in mail shortly
  

  DD214 Direct

  Date: 08/05/2023

  Thank you so much for your fantastic 5-star review! We are thrilled to know that you had a quick and efficient experience with DD214 Direct.We understand the importance of providing a prompt service, and we're delighted that you received your requested documents quickly via email.We're working diligently to ensure that you receive a copy of your documents in the mail shortly. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to support you whenever you need us.Once again, thank you for choosing DD214 Direct. Your positive feedback means a lot to us, and we look forward to serving you again in the future.

• Review fromIsaac T

  Date: 07/12/2023

  Thank you for the quick and helpful service. Thank you.
  

  DD214 Direct

  Date: 07/14/2023

  Thank you so much for taking the time to share your wonderful 5-star review of DD214 Direct! We are thrilled to hear that you had a quick and helpful experience with our services.At DD214 Direct, our mission is to assist veterans and their families in obtaining their DD214 and military records efficiently and reliably. We understand the importance of these documents and the impact they can have on various aspects of your life. That's why we have developed a streamlined process that works seamlessly with different agencies, ensuring a hassle-free experience for our valued clients like yourself.Your kind words about our quick and helpful service mean a lot to us. We strive to provide efficient and top-notch assistance, and we're delighted that our efforts met your expectations. We are proud to have been able to expedite the process for you and make it as easy as possible.Thank you again for choosing DD214 Direct. It was an honor to assist you, and we look forward to being of service in the future if you ever need us. Should you have any questions or require further assistance, please don't hesitate to reach out.Wishing you all the best!

• Review fromScott B

  Date: 07/12/2023

  Super fast service. Ordered my document and received the next day. Excellent service
  

  DD214 Direct

  Date: 07/14/2023

  Thank you for your fantastic 5-star review of DD214 Direct! We're thrilled to hear that you had a super fast experience with our services and that you received your document the very next day.At DD214 Direct, we understand the importance of efficiency when it comes to obtaining your DD214 and military records. We strive to provide excellent service that not only meets but exceeds our clients' expectations. Your satisfaction is our top priority, and we're delighted to have delivered on that promise.Our dedicated team works tirelessly to ensure a streamlined process that allows us to expedite requests and deliver results promptly. We're thrilled that our efforts paid off for you and that you received your document in such a timely manner.Thank you for choosing DD214 Direct for your document needs. It was our pleasure to assist you, and we're here to help anytime you require our services. Should you have any further questions or need any additional assistance, please don't hesitate to reach out.Once again, thank you for your glowing review. We appreciate your kind words and look forward to serving you in the future.

• Review fromAdam H

  Date: 07/12/2023

  I got the documents I needed. Received them in 24 hours. Very happy, easy to request.
  

  DD214 Direct

  Date: 07/14/2023

  Thank you for sharing your positive experience with DD214 Direct! We're thrilled to hear that you received the documents you needed within 24 hours and that you found the process easy and hassle-free.At DD214 Direct, we understand the significance of obtaining your needed documents promptly, and we're committed to providing a seamless experience for our clients. We're delighted that our quick turnaround time met your expectations and that you received the requested documents in such a timely manner.We pride ourselves on making the request process as straightforward as possible. Our goal is to eliminate any unnecessary complexities, allowing you to easily navigate through the steps. We're glad to hear that our system worked smoothly for you, making the entire process hassle-free.Thank you for choosing DD214 Direct for your document needs. It was our pleasure to assist you, and we're grateful for the opportunity to have met your expectations. If you ever require our services in the future or have any questions, please don't hesitate to reach out.Once again, thank you for your kind words. Your satisfaction is of utmost importance to us, and we appreciate your feedback.

• Review frommickey c

  Date: 07/07/2023

  Thank You this was quick and a much needed service.
  

  DD214 Direct

  Date: 07/12/2023

  Thank you for taking the time to leave us a fantastic 5-star review for DD214 Direct. We greatly appreciate your feedback and are thrilled to hear that our services were quick and met your needs.At DD214 Direct, we understand the importance of a timely and efficient service when it comes to obtaining DD214s and military records. We are committed to providing a streamlined process that is quick, easy, and reliable for veterans and their families. It is our goal to make the experience hassle-free for our valued clients.We are delighted to have been able to fulfill your needs and provide the much-needed service you required. Your satisfaction and the positive outcome of our clients are what motivate us to continue delivering exceptional service.If you ever require any further assistance or have any questions, please don't hesitate to reach out. We are here to help and support you.Thank you once again for choosing DD214 Direct. We appreciate the opportunity to have served you and look forward to assisting you in the future.