Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  DD214 Direct

  null Phoenix, AZ 85044-0620

  
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  DD214 Direct

  11010 S 51st St Ste 51299 Phoenix, AZ 85044-4311

  

Review Details

• Review fromElla W

  Date: 02/28/2024

  Very helpful and I received my records pretty fast. Received notifications during the process.
  

  DD214 Direct

  Date: 03/07/2024

  Thank you for taking the time to leave us such a positive 5-star review! Your feedback means a lot to us.We're thrilled to hear that you found our service to be very helpful and that you received your records promptly. Providing efficient and reliable service is one of our top priorities, and we're delighted that we could meet your expectations in this regard.At DD214 Direct, we understand the importance of keeping our customers informed throughout the process. We're glad that our notifications helped keep you updated every step of the way, ensuring transparency and peace of mind.Your satisfaction is our ultimate goal, and we're grateful for the opportunity to have assisted you in obtaining your records. If there's anything else we can do to further improve your experience or if you have any questions or concerns, please don't hesitate to let us know. We're always here to help.Once again, thank you for choosing DD214 Direct. We truly appreciate your business and look forward to serving you again in the future.

• Review fromTristan P

  Date: 02/26/2024

  Was incredibly fast! It was easy to set up my order. I ordered my records on Saturday and received them the following Tuesday! Everything I asked for was there to make it even better!
  

  DD214 Direct

  Date: 03/07/2024

  Thank you immensely for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our service.At DD214 Direct, we take pride in providing our customers with an efficient and hassle-free experience. We understand the importance of quick turnaround times, and we're delighted that we could exceed your expectations by delivering your records just days after you placed your order.Our team works tirelessly to ensure that every step of the process, from placing your order to receiving your records, is as seamless as possible. We're thrilled to hear that everything you asked for was included in your records, making your experience even better.Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help in any way we can.Thank you again for choosing our service. We truly appreciate your business and look forward to serving you again in the future.

• Review fromWilliam T

  Date: 02/26/2024

  Good service but document very blurred, otherwise all good, Thank You.
  

  DD214 Direct

  Date: 03/07/2024

  Thank you for taking the time to provide your feedback. We're glad to hear that you found our service to be good overall.We apologize for any inconvenience caused by the quality of the document. It's important to note that as a third-party service provider, we rely on the documents provided to us by government agencies, and unfortunately, the quality of these files is beyond our control.We receive the documents in the format and conditions provided by government agencies and strive to deliver them to our clients as accurately and efficiently as possible. However, we acknowledge that there may be instances where the quality of the files is not up to the standards expected.We apologize for any inconvenience this may have caused you and appreciate your understanding of the situation.Despite the issue with the document clarity, we're pleased to know that you were satisfied with the rest of our service. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you in any way we can.Thank you for choosing DD214 Direct, and we hope to have the opportunity to serve you again in the future.

• Review fromGerald R

  Date: 02/24/2024

  Fast and easy way to get a copy of my DD214. Results are excellent and very user friendly.
  

  DD214 Direct

  Date: 03/07/2024

  Thank you for your stellar 5-star review! We're thrilled to hear that you found our service fast, easy, and user-friendly.At ********************, we pride ourselves on providing efficient and convenient solutions for obtaining copies of DD214 forms. It's fantastic to know that our service met your expectations and delivered excellent results.Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help in any way we can.Thank you again for choosing DD214 Direct. We truly appreciate your business and look forward to serving you again in the future.

• Review fromJane D

  Date: 02/23/2024

  DD214 Direct was very efficient. They reached out with updates and responded to questions or concerns in a timely manner. Smooth transaction all together. Impressed with the customer service.
  

  DD214 Direct

  Date: 03/07/2024

  Thank you for your outstanding 5-star review! We're delighted to hear that you had such a positive experience with DD214 Direct.Efficiency and excellent customer service are fundamental pillars of our company, and we're thrilled that we could meet your expectations in both regards. We strive to keep our clients informed every step of the way and to address any questions or concerns promptly and effectively.Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. We're here to help in any way we can.Thank you again for choosing DD214 Direct. We truly appreciate your business and look forward to serving you again in the future.

• Review fromSteve G

  Date: 02/22/2024

  Pretty straight forward. Pay the money and 1 to 2 weeks later, get a good copy of the required form.
  

  DD214 Direct

  Date: 03/07/2024

  Thank you immensely for your glowing 5-star review! We're thrilled to hear that you found our process straightforward and efficient. At DD214 Direct, simplicity and effectiveness are at the core of what we do. We understand the importance of providing a hassle-free experience for our clients, and we're delighted that we could meet your expectations in this regard. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. If there's anything else we can do to further enhance your experience or if you have any questions or concerns, please don't hesitate to reach out. We're here to help in any way we can. Thank you again for choosing DD214 Direct. We truly appreciate your business and look forward to serving you again in the future.

• Review frombryan f

  Date: 02/21/2024

  great service thought it was going to be a major headache to get my documentation but 1 email and 2 days later got my documents emailed to me price was a bit much in my opinion $100 USD feels like im being fined for the gov failing to get my documents to me in a timely manor. but in the end i am very happy with the service this company provided. would definitely recommend using them to recover your documents.
  

  DD214 Direct

  Date: 03/07/2024

  Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service to be efficient and that you received your documents in just two days.We understand your concern regarding the price, and we appreciate your honesty in sharing your opinion. Our pricing reflects the expedited nature of our services and the resources required to ensure a smooth and timely process for obtaining your military records. Our aim is to provide a streamlined and hassle-free process for obtaining important documents, and we strive to offer competitive pricing for the value and convenience we provide. However, we continuously evaluate our pricing to ensure it remains reasonable and competitive within the industry while considering the cost of maintaining our secure systems, maintaining compliance with government regulations, and providing exceptional customer service.Despite your reservations about the cost, we're delighted to hear that you were ultimately satisfied with the service provided by our company. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you in recovering your DD214. If there's anything else we can do to improve your experience or if you have any further questions or concerns, please don't hesitate to reach out. We're here to help and ensure that your needs are met to the best of our abilities. Thank you again for choosing our services, and we look forward to serving you again in the future.

• Review fromSasha C

  Date: 02/21/2024

  Amazing work. I got my full DD-214 in 4 days (digitally). I separated a few months ago and was never given the version that said the type of discharge on it, so I've had to give everyone both my copy 4 DD214 and my separation orders which has led to issues. I finally found this company, offering to get my full DD-214 for me, and having it will make it so much easier for me in the future.
  

  DD214 Direct

  Date: 03/07/2024

  Thank you immensely for your outstanding 5-star review! We're thrilled to hear that we could assist you in obtaining your full DD-214 in just 4 days digitally.At DD214 Direct, we understand the importance of having accurate and complete documentation, especially when it comes to matters as significant as your discharge status. We're delighted that we could provide you with the version of your DD-214 that includes this crucial information, making it much easier for you to navigate various processes in the future.Your satisfaction and peace of mind are our top priorities, and we're honored to have been able to help alleviate the issues you've encountered due to incomplete documentation. It's our mission to provide efficient and reliable service to veterans like you, and we're grateful for the opportunity to have served you.If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out. We're here to ensure that your experience with us remains exceptional, and we look forward to continuing to serve you in the future.Once again, thank you for choosing DD214 Direct. We value your trust and appreciate the opportunity to assist you.

• Review fromTom U

  Date: 02/20/2024

  Very easy efficient and timely to obtain my DD 214
  

  DD214 Direct

  Date: 03/07/2024

  Thank you so much for your fantastic 5-star review! We're thrilled to hear that DD214 Direct was able to efficiently process your request. Our team works hard to provide a streamlined and efficient service for veterans and their families.At DD214Direct, we take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.

• Review fromRandy S

  Date: 02/18/2024

  The process was smooth. The electronic copy was unexpected, but very fast and appreciated much.
  

  DD214 Direct

  Date: 03/06/2024

  Thank you for your exceptional 5-star review! We're thrilled to hear that you received your DD214 promptly. Efficiency is paramount to us, and we're delighted that we were able to meet your needs swiftly. At DD214 Direct, we offer two options: Digital Express and Basic Express. With Digital Express, you receive an electronic copy, allowing for quick access and usability in any legal capacity. On the other hand, Basic Express provides a physical copy delivered by mail at a more affordable rate.We at DD214 Direct take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.