Reviews

Review Details

• Review fromJeffrey W

  Date: 08/23/2023

  Courteous and knowledge technician. Presented multiple options for resolution. No hard sell.
  

  John's Heating Cooling and Plumbing

  Date: 09/05/2023

  ******, Thanks for the review.

• Review fromJoseph V

  Date: 08/18/2023

  I was very pleased with the entire experience of my dealings with John's Heating and Cooling. ****, the sales rep, was very respectful and informative. I felt comfortable with his recommendations. The installation took less than six hours and was done professionally. Clean-up was done very well and review of install was thorough but not ****** drawn out. I especially liked dealing with a small, locally owned company. The kind of company where I knew if I wanted to speak with the owner, that there would be no problem.
  

  John's Heating Cooling and Plumbing

  Date: 08/22/2023

  ******, Thanks for the review. Call me anytime.

• Review fromMary W

  Date: 08/04/2023

  Wish I could give zero stars. Technician said I had a leak, no refrigerant, $2,700 to fix, plus $89 service fee, reduced to $59 if I had the work done NOW, and best to pay the $149 for their service plan too. I got a second opinion: paid them a $60 service fee. They diagnosed the same problem, did not push me to buy a service plan and it would cost $1,300. I guess ****'s has no qualms about ripping off senior women in a tough situation. Guess who I hired to do the work and who will be servicing my unit twice a year. Sure would like my $89 refunded, but I'm okay if this helps save other women from being ripped off by ****'s.
  

  John's Heating Cooling and Plumbing

  Date: 08/23/2023

  ****, we're sorry to hear that your experience with ****'s was not what you hoped it would be. We take pricing very seriously as you can see from our many positive reviews. Each case is different, and we respect your opinion. We are happy to talk about your situation to address your concerns. Contact us at your earliest convenience. Have a good day.

• Review fromBob & Lori M

  Date: 08/02/2023

  Just had our new Daikin A/Cs installed. Excellent service as usual. Huge Thanks to ****, *** and ******. We did have two others that were on the Installation ********** 110 degrees outside but no complaints from these guys. This is our second system purchased from Johns. Appreciate your professionalism and speedy service.
  

  John's Heating Cooling and Plumbing

  Date: 08/22/2023

  ***, Thanks for the review.

• Review fromCynthia R

  Date: 08/02/2023

  We've been with this company for nearly 20 years, after our neighbor recommended them. In 2012 ****'s replaced our air conditioner and we're on the 2x/year service plan. Absolutely no problems ever with that AC unit. It happens that the master bedroom, which was an addition, has no attic and faces south, so is always hot. ****'s has sent comfort specialists out over the years who've suggested fixes. Finally bit the bullet a week ago and purchased a ductless unit (mini split) from them, which they installed in our bedroom two days ago. The difference is night and day. Finally for two nights we've gotten to sleep in a cool room and feel so much more rested. The team sent out by ****'s included ****, who has actually been here before and serviced our main unit twice, so he was familiar with the house. The team was fast, courteous, and a pleasure to work with. I can't think of anything but positives where this company is concerned. They are the gold standard.
  

  John's Heating Cooling and Plumbing

  Date: 08/03/2023

  *******, Thanks *** much for the great review and being such a long time customer.

• Review fromBrian E

  Date: 07/27/2023

  Very happy with the **** install last Spring (John's Heating and Cooling replaced a 20 year old unit; house has 2 units, one of which we replaced with another company 5 years earlier).They serviced the older unit this week and the technician (***) was professional, knowledgeable, and friendly.We will be be giving them a call should any future **** problems arise...our first choice for service.P.S. Ask about any current promotions, we saved $50.00 using an online coupon !!!
  

  John's Heating Cooling and Plumbing

  Date: 08/03/2023

  *****, Thanks for the great review. We will be there whenever you need **.

• Review fromKaren M

  Date: 07/24/2023

  Excellent service. The diagnosis and repair was quick. The technician also explained all potential operational problems with the unit. The service appointment was fast. From the time that I called for the service to the time when the technician arrived. Highly recommended!
  

  John's Heating Cooling and Plumbing

  Date: 08/03/2023

  *****, Thanks for the review and the recommendation.

• Review fromBrian G

  Date: 06/14/2023

  Excellent service from ************** on time and answered all our questions.
  

  John's Heating Cooling and Plumbing

  Date: 08/03/2023

  *****, Thanks for the review.

• Review fromJames J

  Date: 06/09/2023

  I couldn't be more pleased with John's Heating and Cooling. The entire process from scheduling the call to the final review with ***** went very smoothly. I can't say enough good things about *****, the **** whiz. He was friendly, knowledgeable and skillful . He probably spent as much time answering my questions as he did checking and tuning my **** system. He also provided me with a thorough summary of the condition of all major components of my system once he finished his work. He was the consummate professional.I highly recommend ****'s. I'll only turn to them for any work I need done in the future. They really are the best.
  

  John's Heating Cooling and Plumbing

  Date: 08/03/2023

  *****, Thanks for the great review and the recommendation. Thanks for noticing how great the team is.

• Review fromMitchell G

  Date: 06/07/2023

  I've been using Johns Heating and Cooling for years and I trust them to take care of my equipment as they installed the new heating and cooling system in 2017. Every tech I've met has been friendly and professional. As with any home service, you get recommendations on how to better care for your equipment and it may cost extra for additions but when it comes to AC in the desert I prefer to trust a professional with their recommendations. After each and every service, the tech will pull you aside and go over what they did, show you pictures of your system, and exact electrical types readings from the service. They send all this information to your account email with pictures so you'll always have a history of theirs and your service. Fair pricing and professional and quality service make me not care to look elsewhere.
  

  John's Heating Cooling and Plumbing

  Date: 08/03/2023

  ********, Thanks for the great review. Everything you said is exactly what we work for.