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Business Profile

Training Programs

NASM

Reviews

Customer Review Ratings

1.85/5 stars

Average of 71 Customer Reviews

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Review Details

  • Review fromDaniel C.

    Date: 08/23/2022

    not sure where to start, customer service is horrible, we were on the phone back and forth from Nasm and PSI (I guess it's their testing company) since 9am to closing to request an accommodation since the test was suppose to be taken last week 8/17/202, ******* released test twice and system kept crashing tried to re-log in and started the camera process 5 more times to be disconnected or system crashing, this company is truly a scam, we trust them to come through with their word to be let down as paying customers and nothing is done against this company.

    NASM

    Date: 08/29/2022

    Hello ******, We appreciate your feedback and would be happy to look into this situation so that it can be rectified. We want to ensure that each of our customers receives an excellent experience however, we are not able to contact anyone based off the information that has been provided in this review. Please email ****************************************************** with the email that is on the account with your concerns and we can arrange a call back. Thanks you, NASM ****** Services

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