Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Discount Stores

Walmart

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Discount Stores.

About

About This Business

Years in Business: 65

Business Details

BBB File Opened:
8/2/1990
Business Started:
1/1/1960
Business Incorporated:
3/31/1970
Type of Entity:
Corporation
Alternate Names:
Walmart.com
Walmart Headquarters
Wal-Mart Supercenters
Wal-Mart Stores, Inc.
Wal-Mart

Additional Contact Information

Principal Contacts
Mr. Shawn Shearer, Operations Manager
Customer Contacts
Customer Service
Mr. Shawn Shearer, Operations Manager
Additional Websites
corporate.walmart.com/

Additional Information

Business Categories
Discount Stores

Latest Reviews

  • Irene C

    "Walmart + customers are now being charged $6.99 for orders under $35." ... Read full review

  • Jiale D

    "I recently updated my address after moving — a completely normal thing — but Walmart blocked all my transactions ever since. I’ve contacted support multiple times over the past four days, and every single time I get the same response: “We’ve escalated it, try again in a few hours." ... Read full review

  • Shay H

    "Walmart online grocery customer service is most unprofessional unpleasant experience i have ever encountered I have a membership I went to make a online order like I normally do weekly i recieve a text stating my order has been canceled due to return violations I called the customer service hotline and was told I have to come to the store to shop this is unexceptable for disable customers I don't pick up my items I just shop online for them and pay so when the shopper forgets a item I paid for i will call back to get a refund for my hard earn dollars we are in a inflation every thing is expensive Walmart is hold up to every rumor I have heard customer service is bad the overall shopping experience Im glad I have a Target Membership I was able to put in a grocery order in and they Saved the day the Red Dot never Dissappoint."

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.