Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Renewal by Andersen of Alaska

Reviews

This profile includes reviews for Renewal by Andersen of Alaska's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Renewal by Andersen of Alaska has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Renewal by Andersen of Alaska

      4134 Ingra St Ste 202 Anchorage, AK 99503-6121

      BBB accredited business seal
    • Renewal by Andersen of Alaska

      1899 Van Horn Rd Fairbanks, AK 99701-7303

      BBB accredited business seal

    Customer Review Ratings

    4.9/5 stars

    Average of 247 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromElva L

      Date: 11/21/2023

      ********************* in ******* Alaska answered all our questions and had details to share. Very knowledgeable and professional.

      Renewal by Andersen of Alaska

      Date: 11/22/2023

      Thanks for taking a few minutes to leave us a review, ****! We will be sure to share your comments with the team...nothing like a happy homeowner leaving good feedback to make our day! Thank you again!
    • Review fromRobert M

      Date: 11/20/2023

      We live in ****** ********************* arrived on time called beforehand and did a fantastic job all around very excited for our new windows.

      Renewal by Andersen of Alaska

      Date: 11/23/2023

      ******, thanks for taking the time to leave a review. We strive to provide homeowners with the best all-around experience and we're so happy you're delighted!
    • Review fromLisa T

      Date: 11/16/2023

      ********************* was on time to my technical measurement appointment in ********* Alaska. He was very friendly, professional, and helpful. I think he can walk on water. Andersen windows has been an A+ experience.

      Renewal by Andersen of Alaska

      Date: 11/17/2023

      ****, thank you for taking the time to leave feedback. It's our goal to make your window-replacement project the most streamlined home improvement experience you've ever had, and we're happy to hear you are delighted!
    • Review fromRichard A

      Date: 11/12/2023

      **** and ***** did a thorough job and in less time than they originally told me it would take.

      Renewal by Andersen of Alaska

      Date: 11/13/2023

      Hi *******, thanks for taking a few minutes to leave us a review! We will be sure to share your comments with the team. We're so happy to hear you're happy, thank you again for the kind words!
    • Review fromDonald W

      Date: 11/03/2023

      Prompt, professional and friendly employees. Quality product and great service.

      Renewal by Andersen of Alaska

      Date: 11/04/2023

      Thank you, ******, for your wonderful feedback! We strive to provide our customers the highest quality product and experience, and we're glad to hear you're delighted.
    • Review fromIsaac J

      Date: 11/03/2023

      *****, who came out to do the measurements, was very professional and did everything in a timely matter with a friendly attitude. ****, the sales representative who we purchased the window from, also did a fantastic job in explaining everything and answering all of our questions.

      Renewal by Andersen of Alaska

      Date: 11/06/2023

      Thank you so much for taking a moment of your time to leave a review! We take great pride in providing the very best customer experience at all stages of the process, from sales, to installation, to service. We're happy YOU are happy, and will share your kind words with the entire team! Thanks again *****!
    • Review fromBen D.

      Date: 10/30/2023

      These guys have several installers that are not qualified to be doing ******** products management is pushing them to do jobs in less time to make more money so please do research look at the reviews they try to hide a lot of them, but you really need to do research and watch your installers They do have a couple of good installers but most of them are young kids and they dont care but getting a big bonus check to complete the job first time and then they will leave stuff for the homeowner to pick out instead of fixing it why theyre there so just please I used to work for him. ******************* is money hungry right now and hes doing whatever he can do to make 32 million this year .
    • Review fromShelley G

      Date: 10/27/2023

      We had two windows that the glass was broken and were considering new windows vs. glass replacement due to the age of our *************** efficiency. ****** and ****** were on time, professional, knowledgeable, and explained all our options with pros and cons for various materials for frames and window glass. We decided, after multiply company quotes, to go with ********* Renewal By Andersen due to the knowledge, quality of the product, warranty and servicing, and the staff.

      Renewal by Andersen of Alaska

      Date: 10/29/2023

      *******, thank you for taking the time to leave a review. We appreciate your comments, because they hit on something we value highly--customer service. ********************** by ********************** wants to be here for our homeowners today, tomorrow, and decades down the line. We're glad to see that you've had such a positive  experience.
    • Review fromBe C

      Date: 10/24/2023

      ********************* did an amazing job of explaining the product and process. He was on time and courteous.

      Renewal by Andersen of Alaska

      Date: 10/29/2023

      Thank you for taking a moment to leave a review, Be Cane! We take great pride in providing the very best customer experience at all stages of the process, from sales, to installation, to service. We will be sure to share your kind words with the entire team! 
    • Review fromShellie H

      Date: 10/19/2023

      *******, Alaska - *********************** did a great job going over all of the specifications for our new windows and doors. He explained the hardware, the installation process, and what to expect during and after the installation. Were looking forward to having to this project completed. Thank you!!!

      Renewal by Andersen of Alaska

      Date: 10/20/2023

      Thanks for taking a few minutes to leave us a review, *******! We will be sure to share your comments with *****...nothing like a happy homeowner leaving good feedback to make our day! Thank you again!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.