Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Verdun Windows and Doors

Reviews

Customer Review Ratings

4.53/5 stars

Average of 434 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromB. E.

    Date: 01/04/2025

    Good price on replacing 2 sealed thermal units at about 30% of replacing entire frame and window as our window frames were fine. Courteous pleasant service. An error was made in window thickness measurement on one window but what is most important to note is that the company rectified the situation and apologized for it.Mistakes can happen with any endeavour but the key point is that Verdun took full responsibility and stuck with it to achieve resolution. Well done. ******** was a good and congenial installer.

    Verdun Windows and Doors

    Date: 03/04/2025

    Thank you for your thoughtful feedback! While we strive for perfection, we know that mistakes can happen, and what matters most is making things right. We appreciate your recognition of our commitment to customer satisfaction and our dedication to resolving issues when they arise. Its great to hear that ******** provided a positive experience during the installation. We truly value your trust in Verdun and will continue working hard to earn it.

    B. E.

    Date: 09/04/2025

    Great job Verdun. They will do it right and ensure your satisfaction
  • Review fromGeorge & Maya N

    Date: 01/04/2025

    You can never go wrong with Verdun, I wouldnt exaggerate by saying this type of business makes me proud, with their politeness, respect, professionalism but mostly with their punctuality and service after sales, they stood by their words that they got our back covered.I would like to acknowledge and recognize the most recent warranty repair done by ****, such a wonderful person in every single aspect. I am a very picky person and with **** I didnt have to say a word. Keep the good work up.??

    Verdun Windows and Doors

    Date: 03/04/2025

    Thank you for your incredible feedback! Were honored to have earned your trust and appreciation. For over 40 years, Verdun has been committed to providing top-quality products, exceptional service, and standing by our promises to homeowners. Were especially pleased to hear that **** provided such a seamless and professional warranty repair experience. Well be sure to pass along your kind words to him. Thank you for choosing Verdunwe truly appreciate your support!
  • Review fromSharon F

    Date: 31/03/2025

    They were amazing! Fast, efficient, communicative and the overall result looks incredible. Would recommend them to anyone.

    Verdun Windows and Doors

    Date: 09/04/2025

    Thank you so much for the kind words! We're thrilled to hear you were happy with the installation and the final result. Fast, efficient, and communicative is exactly what we aim for, and it means a lot to know you'd recommend us. We truly appreciate your support!
  • Review fromEvan D

    Date: 31/03/2025

    ****** and ***** were professional in every sense. They worked quickly yet efficiently, and once done, showed me how to open and take out the windows for cleaning. They were also able to answer every question that I had. Shout-out to **** Lawn, the sales representative, who was also great.

    Verdun Windows and Doors

    Date: 01/04/2025

    ****** and ***** were professional in every sense. They worked quickly yet efficiently, and once done, showed me how to open and take out the windows for cleaning. They were also able to answer every question that I had. Shout-out to **** Lawn, the sales representative, who was also great.
  • Review fromH. B

    Date: 27/03/2025

    Very pleased with the windows and door from Verdun. Sales Representative ****, Installers ***** and Rhys and Service Technicians **** and **** were all very conscientious and took pride in their work. We are very satisfied customers.

    Verdun Windows and Doors

    Date: 28/03/2025

    Thank you for your kind words! We're thrilled to hear that youre pleased with your new windows and door. ****, *****, Rhys, Benji, and **** are all dedicated professionals who take great pride in their work, and were glad they provided you with a great experience. Your satisfaction means everything to usenjoy your new upgrades!
  • Review from

    Date: 27/03/2025

    I had six windows installed yesterday by Verduns team of installers. I am so happy with the service I've received from this company as well as the professionalism of the two installers. After they left, you wouldn't even know they'd been here. They cleaned everything up and looked after any glitch I saw just after they put the window in. They were cheerful, considerate and sure knew what they're doing. I highly recommend this company.

    Verdun Windows and Doors

    Date: 28/03/2025

    Thank you for your wonderful review! We're so glad to hear that our installation team provided a seamless experience and took great care in their work. Our installers take pride in their craftsmanship, professionalism, and attention to detail, and its great to know they made such a positive impression. We truly appreciate your recommendation and hope you enjoy your new windows for years to come!
  • Review fromBrenda B

    Date: 27/03/2025

    From start to finish of my new patio door, ****** and ***** from Verdun installing my new patio door did an exceptional work, very professional and will definitely go through Verdun for all my window and door needs. Cannot thank everybody enough for all their help.

    Verdun Windows and Doors

    Date: 28/03/2025

    Thank you for your kind words! We're delighted to hear that ****** and ***** provided exceptional service and a professional installation for your new patio door. Your trust in Verdun for your future window and door needs means the world to us. Enjoy your new patio door, and dont hesitate to reach out if you ever need anything!
  • Review fromJorge F

    Date: 26/03/2025

    ***** and ***** did a great Job!They were on time and changed the glass window very quickly! Super duper service! Highly recommended!

    Verdun Windows and Doors

    Date: 27/03/2025

    Thank you for your wonderful feedback! We're glad to hear that ***** and ***** provided prompt and efficient service. We'll be sure to share your kind words with them. Enjoy your new window, and thanks for the recommendation!
  • Review fromSarah T

    Date: 26/03/2025

    Verdun replaced 13 of our windows and a door. They were fabulous. The salesperson supported us through the entire process which took a number of months given our complicated order. She was always patient and helpful. We had two different installation teams, both of whom were friendly, professional and super tidy. The work was well done and when I had concerns with one window, they sent out a technician to fix it right away. we could not be happier with the quality of the windows and the work. I was scared because we have an old house and chose black exterior and interior windows, but they look amazing!

    Verdun Windows and Doors

    Date: 27/03/2025

    Thank you for sharing your experience! We're delighted to hear that our team supported you every step of the way and that you're loving your new windows and door. We understand that a project like this, especially in an older home, can feel dauntingbut we're so glad the results exceeded your expectations! Your kind words about our sales team, installers, and service technicians mean a lot to us. Enjoy your beautiful new windows!
  • Review fromDarin C

    Date: 26/03/2025

    A class leading experience from initial sales contact, through selection help and quoting and then through installation and follow up. We were really impressed by the process and quality results!

    Verdun Windows and Doors

    Date: 27/03/2025

    Thank you for your fantastic feedback! We're thrilled to hear that every step of your experiencefrom consultation to installationmet your expectations. Providing top-quality products and service is what makes us Ottawas favourite window and door company! Enjoy your new doors!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.