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Business Profile

Window Installation

Verdun Windows and Doors

Reviews

Customer Review Ratings

4.53/5 stars

Average of 428 Customer Reviews

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Review Details

  • Review fromCarole D

    Date: 26/04/2024

    Excellent service all the way through, from sales to installation including ongoing communications relating to the process. I had my kitchen window changed and the result is great. I recommend them without hesitation!

    Verdun Windows and Doors

    Date: 29/04/2024

    Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us and you're happy with your new kitchen window. We truly appreciate your recommendation and look forward to serving you again in the future!
  • Review fromSusan C

    Date: 24/04/2024

    It was a genuine pleasure working with the Verdun team, from the initial measurement appointment with ****, to the installation crew of **** and ******, who were very pleasant, respectful, punctual, and very capable. An unexpected problem came up, due to a peculiarity with the house design, which caused a delay, but the Verdun team worked with us to resolve the problem to everyones satisfaction, and we are more than happy with the results.

    Verdun Windows and Doors

    Date: 25/04/2024

    Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We're happy that any setbacks were overcome and that you're satisfied with the results. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Verdun Windows and Doors!
  • Review fromJohn E

    Date: 23/04/2024

    We got a new Patio door in stalled ,looks really good. Took 5 months from the time we ordered it. Our in stalled **** was very professional, worked clean and cleaned up after himself. ****

    Verdun Windows and Doors

    Date: 24/04/2024

    Thank you for sharing your feedback, ****! We're pleased to hear that you're happy with your new patio door and that **** provided a professional installation experience. We aim to complete installations within the quoted timeframe, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please feel free to reach out.
  • Review fromLori B

    Date: 23/04/2024

    I was very happy with my new door from Verdun, everything was done as promised. **** who installed the door was very professional and helpful with my many questions, very polite and friendly gentleman, I will be requesting him again for when my windows come in for sure!!!

    Verdun Windows and Doors

    Date: 23/04/2024

    Thank you for your review! We're thrilled to hear that you are very happy with ************* and that everything was completed as promised. **** will be delighted to hear that you found him to be very professional, and friendly. We're proud to have him on our team.We are looking forward to completing your windows, if you have any questions or need assistance in the meantime, please don't hesitate to reach out. Thank you for choosing Verdun Windows and Doors!
  • Review fromStephen F

    Date: 18/04/2024

    We are delighted with the quality, value, installation and professional service we received from Verdun. ************ was very helpful and efficient with our quote and ************ and **************** did an impeccable installation of our new windows. I would not hesitate to go straight to Verdun for future work and recommend them highly.

    Verdun Windows and Doors

    Date: 19/04/2024

    That's fantastic to hear! Thank you so much for sharing your experience with us. We're thrilled that you're happy with the quality, value, and installation of your new windows. We appreciate you recognizing the members of the Verdun team who helped make your project a success, and we'll be sure to pass along your kind words to them. We're grateful for your recommendation and look forward to working with you again in the future. If you ever need anything else, don't hesitate to reach out!
  • Review fromGeorge M

    Date: 13/04/2024

    The wonderful experience started with the sales *********** who was very knowledgeable. She listened to my requirements, made suggestions and made the whole process ******* clear. The measurement appointment was quick and easy. I understand the long wait, due to the supply chain, and in my case, it benefited, as I did not want a window put in in the wintertime. Verdun kept me updated all the way. The installation team was fast, efficient, and respectful of my home outside and inside. *** and his crew deserve to be commended on the outstanding work they did. I enjoyed talking to each member. They were very friendly. The framing, flashings, and vinyl were all perfectly aligned and sealed. They cleaned up everywhere. I am very happy with the window and the work that went into getting it ordered, delivered, and installed. Thanks Verdun!

    Verdun Windows and Doors

    Date: 15/04/2024

    Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that ****** provided you with helpful guidance throughout the sales process. At Verdun Windows and Doors, we understand the importance of listening to our customers' requirements and making the process as seamless as possible. It's fantastic to hear that *** and his installation team provided fast, efficient service. We'll be sure to commend them for the outstanding work they did. We're delighted that you're happy with the window and the work that went into getting it ordered, delivered, and installed.Thank you for choosing Verdun Windows and Doors. If you ever need anything else, please don't hesitate to reach out.
  • Review fromGlen M

    Date: 13/04/2024

    We had Verdun replace our front door on our older home. Wlad and his crew were extremely professional and conscientious and paid ************************* regardless of how minor during the installation process. It was clear they knew what they were doing which helped ease any concerns I had about the job. The new door had completely changed how our older home looks. I would highly recommend Verdun Windows and Doors! **** M

    Verdun Windows and Doors

    Date: 15/04/2024

    Thank you so much for sharing your experience with us! We're thrilled to hear that **** and his crew provided you with such professional service during your door replacement. At Verdun we take pride in being Ottawa's window and door leader for over 40 years. Whether it's a charming older home like yours or a brand-new property, we have the experience to ensure the job is done right. You made great design choices which really reflect well in the results, we're glad to know you are happy with the finished product. We truly appreciate your recommendation and are grateful for your trust in Verdun Windows and Doors. If you ever need anything else, please don't hesitate to reach out.
  • Review fromJacques L

    Date: 09/04/2024

    Verdun did a great job from beginning to end. We are more than satisfied. I highly recommend them.

    Verdun Windows and Doors

    Date: 10/04/2024

    Thank you!!
  • Review fromFernand P

    Date: 09/04/2024

    We are very satisfied and happy with the product and services received. We had 4 windows replaced and from the begining with estimate to the end installation it was flawless. We received updates by phone and email as the work progressed.Impecable ,I would highly recommend.

    Verdun Windows and Doors

    Date: 10/04/2024

    Thank you for the wonderful review and for choosing Verdun! We're delighted to hear you're happy with our products and services and your recommendation means a lot to us. If you need anything else, feel free to reach out.
  • Review fromSusan G

    Date: 06/04/2024

    Excellent customer service! Most excellent work by the window installation crew! Beautiful windows that brighten up any room. Will definitely use their service again and recommend to others.

    Verdun Windows and Doors

    Date: 08/04/2024

    Thank you for brightening our day with your wonderful feedback! We're thrilled to hear that you had an excellent experience with our customer service and installation crew. We take pride in providing Canada's most energy-efficient windows which will greatly benefit you and your home. We appreciate your recommendation and look forward to serving you again in the future! If you need anything else, feel free to reach out.

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