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Business Profile

Window Installation

Verdun Windows and Doors

Reviews

Customer Review Ratings

4.53/5 stars

Average of 433 Customer Reviews

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Review Details

  • Review fromCaitlin O

    Date: 09/10/2024

    **** and *** were awesome (sorry about the thorny **** outside!!) and their work was done efficiently and is of great quality. We highly recommend Verdun for all your window and door needs!!

    Verdun Windows and Doors

    Date: 10/10/2024

    Thank you for the wonderful review! Were so glad to hear that **** and *** did a fantastic job, even with the **** in the way! Your recommendation means a lot to us, and were happy youre pleased with the quality of the work. If you ever need anything else, dont hesitate to reach out. Thanks again for choosing Verdun!
  • Review fromPatricia M

    Date: 09/10/2024

    I recently had new windows and a front door installed by Verdun, and I couldn't be happier with the results. Dzianis and **** led the installation crews, and they both did an outstanding job. The entire project was nearly completed in just one day, with everything done efficiently and professionally.Although I had to wait a few extra weeks for the front door, the service and sales teams were amazing. They worked hard to expedite the delivery and were great to work with throughout the process. I highly recommend Verdun for anyone looking for top-quality windows and doors with excellent service!

    Verdun Windows and Doors

    Date: 10/10/2024

    Thank you so much for your kind review! Were thrilled to hear that youre happy with your new windows and front door. Dzianis, ***** and the entire installation team will be pleased to know they did an outstanding job. We appreciate your patience with the extra wait for the door, and were glad our service and sales teams could make the process smooth. Thank you for recommending Verdunwere grateful for your trust and support! If you ever need anything, dont hesitate to reach out.
  • Review fromCatherine V

    Date: 02/10/2024

    In 2022, I had my windows replaced by Verdun Windows. When receiving a quote, there was no pressure just the options available for my budget were presented. Once I decided to go with Verdun (a local business) the work was scheduled. Just recently, I had an issue with one of my casement windows not fully opening. It simply took 1 phone call and an appointment was scheduled. The service technician, arrived on time and quickly determined and resolved the issue. The 25-year warranty is wonderful, offing peace of mind.I am so pleased not only with my new windows, but also the service I have received. If you are considering replacing your windows, I highly recommend Verdun Windows.

    Verdun Windows and Doors

    Date: 03/10/2024

    Thank you so much for sharing your positive experience! We're thrilled to hear that from the initial consultation to the recent service call, you've been happy with both our products and our team. It's great that the no-pressure approach and our 25-year warranty have provided peace of mind. Were committed to ensuring our customers continue to receive excellent service long after installation, and we're glad to have resolved your issue quickly. Thank you for recommending Verdun Windows!
  • Review fromAnna L

    Date: 25/09/2024

    ***** and Rhys did an excellent job installing the windows we had ordered. They were efficient, hard working and did a better job at cleaning up after the installation than ******* and I do. Thanks guys!

    Verdun Windows and Doors

    Date: 30/09/2024

    Thank you so much for sharing your feedback! Were thrilled to hear that ***** and Rhys did such an excellent job with your window installation and even impressed you with their cleanup skills! Well be sure to pass along your kind words to the team. If you need anything else, dont hesitate to reach outenjoy your new windows!
  • Review fromPaul S

    Date: 17/09/2024

    Workers were very professional. They did an awesome job. Very meticulous and they left the place very clean

    Verdun Windows and Doors

    Date: 18/09/2024

    Thank you for choosing Verdun!
  • Review fromJM S

    Date: 16/09/2024

    Professional, courteous, cleaned everything up properly. Could not ask for better service

    Verdun Windows and Doors

    Date: 18/09/2024

    Thank you so much for sharing!
  • Review fromGeorge Y

    Date: 11/09/2024

    Verdun's service was quick and efficient. Their sales person visited to give us a quote and the information she provided was helpful and clear. The manufacturing time was only three weeks. (We ordered in August.) The installation crew, **** and ******, arrived promptly and worked efficiently to install the windows with minimal disruption to our household. They finished with a thorough clean-up and an opportunity to inspect their work and ask questions.We are happy with the windows and Verdun's service. Thank You

    Verdun Windows and Doors

    Date: 12/09/2024

    Thank you for sharing your experience! We're so glad to hear that you found our service quick and efficient, from the initial quote to the installation. It's wonderful to know that **** and ****** ensured a smooth process and left everything clean and tidy. Were delighted that youre happy with your new windows and our service. If you have any questions or need anything in the future, please don't hesitate to reach out. Thank you for choosing Verdun!
  • Review fromAllen K

    Date: 09/09/2024

    ***** K I had a new front door installed today by Verdun Windows and Doors. The entire process from our first meeting with the sales representative the scheduling our installation date and finally dealing with the installers was a trouble free pleasant process. The removal of the old door and installation of the new door went smoothly. Any minor adjustments encountered in this type of installation were handled promptly and efficiently. The installation team was courteous, informative and did a wonderful job of cleaning up at the end of the job. I have used Verdun Windows and Doors on previous renovations and would not hesitate to use them again in the future. We are very pleased with the final result and impressed with how it has modernized the front entrance and curb appeal.

    Verdun Windows and Doors

    Date: 10/09/2024

    Thank you so much for your wonderful review! Were thrilled to hear that your experience was smooth and trouble-free from start to finish. Its great to know that our team was able to handle the installation with care and efficiency, and were delighted to hear that youre pleased with the final result. Your satisfaction is our top priority, and were honored to have been a part of modernizing your homes front entrance. We look forward to working with you again on any future projects!
  • Review fromMike C

    Date: 09/09/2024

    The sales consultant was professional and helpful with all the options available that would fit my budget. I ended going with six new windows and two new doors.The appointment for installatio was booked for between 7am and 9 am. Which was perfect as I had plans later in the day. They didnt show up till noon. The installers showed me their work order stating that they were suppose to arrive around noon. So I was lied too from the start. I unfortunately had to leave before the job was done as I had plans made. I came home the next day to a huge mess in the house. Upon further inspections all windows had oily film that wouldnt come off. After some more investigation I found multiple issues with the windows All windows were extremely dirty. Two screens had holes in them. Multiple outside window pieces finish was peeling off. Broken lock latches found also. The assembly quality of the windows is very disappointing for such a reputable company. Screens are pressed in a diagonal instead of up and down. Weatherstripping tearing off due to poor window fitment within the frame. Window screeching while opening dude to poor fit. I had to take more time off work for a tech to come look at all my issues. I couldnt be more happy with the technician. He was very helpful and understanding. But again i shouldnt have to even deal with this as the job should have been done right the first time. Now I have to take another full day off of work for them to repair the issues. I wouldnt never recommend this company to anyone. And regret my purchase. The quality of the product is mediocre for the price.

    Verdun Windows and Doors

    Date: 10/09/2024

    Thank you for taking the time to share your detailed feedback with us. We sincerely apologize that your experience fell below the standards and expectations we set for ourselves. We understand your frustration with the delays, the state of the installation, and the issues with the windows and doors. This is not the level of service or quality we aim to provide.We do appreciate your positive feedback about our technician, who were glad was able to offer some assistance. We are committed to making this right and ensuring that you receive the exceptional service and results you deserve moving forward. Thank you for giving us the opportunity to address these concerns, and please dont hesitate to reach out if theres anything more we can do to improve your experience.
  • Review fromRobert T

    Date: 05/09/2024

    Very good job. Professional. Door looks great. Site was cleaned upon departure. I would hire them again.

    Verdun Windows and Doors

    Date: 06/09/2024

    Thank you ******! We really appreciate you trusting Verdun with your project and for your positive feedback. We look forward to the opportunity to work with you again. Enjoy your new door!

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