Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Walk-In Tubs

Walk-in Tubs Ottawa

Reviews

Customer Review Ratings

4.97/5 stars

Average of 32 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBettyann D

    Date: 24/11/2022

    Right from our very first conversation I was impressed by *******'s knowledge and willingness to answer all our questions and relieve our concerns. We had a very old jacuzzi tub in our bathroom that needed replacing as my husband could no longer lift his legs high enough to enter it or stand for very long. We had contacted two other installers and were told, that because we live in a mobile home, our doorways were not wide enough to get a walk in tub thru. *******, on the other hand, reassured us that he could take the framing off the entrance, cut the framing on our exterior and interior bathroom doorways to fit the tub thru, rebuild them and no one know the difference. We also needed new pot lighting and exhaust fan, which he had the electrician purchase and install while they were working on the electrical work for the tub. ******* even installed a new more accessible toilet and a grab bar to make things easier for my husband. He kept us fully informed thru the ******************** and even worked thru the entire weekend to complete the job. He is very meticulous and a perfectionist when it comes to the work he does. There was absolutely no clean up that I had to do during the installation and when the job was completed. We have a beautiful new bath area, that I totally adore. We would not hesitate to recommend ******* to everyone. *******, thank you so very much for the amazing job you did. *****************************************

    Walk-in Tubs Ottawa

    Date: 24/11/2022

    thank you ********, I am glad I could help and am glad you are enjoying your new tub
  • Review fromKim K

    Date: 04/11/2022

    This review was submitted on behalf of my father ************************** deciding on a company for the purchase of a walk-In-tub my wife and I had three primary considerations: industry expertise, quality tub and features, and installation expertise. ******* met and exceeded these requirements.******* is extremely knowledgeable about walk-in-tubs suppliers, models and features and went above and beyond to answer all of our questions in a comprehensive and timely manner. He provided excellent advice and guidance allowing us to make an informed selection on a tub with features that best suited our needs and budget.During the installation his superior work standards and attention to detail alleviated our concerns. In the bathroom where space is limited, bathroom fixtures had to be moved and custom shelving and entryway mouldings had to be removed and re-installed. ******* handled these constraints with care and attention to detail keeping us informed every step of the way. The results were seamless. We are enjoying the benefits of our new tub and would not hesitate to recommend ******* for your future walk-in-tub installation. We are thoroughly pleased!

    Walk-in Tubs Ottawa

    Date: 07/11/2022

    thank you *** and thanks to your parents for the hospitality while in their home...

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.