Reviews

This profile includes reviews for Altima Telecom's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Altima Telecom has 2 locations, listed below.

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  Altima Telecom

  1 - 570 Alden Rd Markham, ON L3R 8N5

• 

  Altima Telecom

  208 - 620 Alden Rd Markham, ON L3R 9R7

Review Details

• Review fromJanis O

  Date: 21/01/2025

  We had a previous service contract with a company called *******. Altima apparently took over their accounts without any written notice to us. After declining internet connections we switched over to another company in mid-November. We notified Altima in writing of our change in service, and now 2 months later they have sent a collection agency after us demanding payment for 2 months of service.

• Review fromEddy A

  Date: 19/11/2024

  Horrible service. Been having billing problems & they ignore your emails and phone calls go on forever. I've had to call in 20 times & every time I spend 1/2 hr on security questions.

• Review fromRaymond C

  Date: 05/06/2024

  Horrible service. Internet down everyday. They ignore your emails and phone calls go on forever. ****** **** ***** * ***** ******* ***** ***** ******* *****

• Review fromLeanne P

  Date: 22/05/2024

  *** **** ** ********* My internet has been out for three weeks. They keep sending me new modems but everytime I get a new one I have to wait 48 hours to get the service "hooked up". It has not worked. * ** *** **** *** **** ******** ** * *********

• Review fromMervyn D

  Date: 02/02/2024

  I dont need a phone line, been asking them to cancel my service asap, but so far my phone line still working, no word when they will shut it off

• Review fromNancy G

  Date: 16/01/2024

  Thanks to the competent and informed service technician for resolving very quickly how I could access the home voicemail after the process had changed. The notification email of the change failed to include the new password but the technician with whom I was promptly connected resolved the issue within seconds and took note of the issue of that missing information. First class service.

• Review fromBelle K

  Date: 19/12/2023

  Unreliable internet service and no customer support. It’s not even worth the cheap price. We lose service weekly with no support from the company.

• Review fromVikki M

  Date: 18/12/2023

  I just got called and asked them to send information by email. What I received was an activation link. I am thankful I did not hit the link. Very upset by the aggressive sales pitch that was requesting information about current services and landline. It sounds too good.

• Review fromSarah M

  Date: 09/12/2023

  ******* ********** ****** Altima Telecom, a TV provider which I thought was reputable has added a charge to set up a package. They didn't inform of the charge prior and we only found out after the fact. Their reaction is effectively "too ******** bad". ** *** **** ** **** **** ********** ************** ************* **************

• Review fromWendy s

  Date: 08/12/2023

  It's horrible can't watch a show every two minutes it stalls.