Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Peter Inch & Associates Heating & Air Conditioning

Reviews

Customer Review Ratings

5/5 stars

Average of 11 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobert M

    Date: 09/10/2022

    I dealt with this group of people when they were known ** *** **** * ****. When the company was sold to a larger, but formula-based, organization, I could not find a maintenance plan that approached and responded to my needs. Their transition plan was a disaster. Thankfully, Peter and his partners established a new service that was interested in me, as a customer and not as a wallet to be picked.
    This week, I was treated to an inspection and maintenance call that proved, once again, that a small, caring company, is better than a large organization that wants to minimize service, maximize profits and create maintenance plans that are costly and unresponsive. ***** ****, the Service Technician that checked out and serviced our furnace and on-demand water heater was thorough and informative. He provided me with caring service and a wealth of information about the health and condition of my equipment, including photos that supported his work and analysis.
    Reliability and Caring. While other organizations claim and pretend, Peter Inch & Associates Delivers!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.