Reviews

This profile includes reviews for Centennial Windows & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Centennial Windows & Doors has 4 locations, listed below.

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  Centennial Windows & Doors

  2 - 625 Wabanaki Dr Kitchener, ON N2C 2G3

  
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  Centennial Windows & Doors

  202 1st Street Unit 2 Orangeville, ON L9W 3K1

  
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  Centennial Windows & Doors

  350 Wentworth Street East Oshawa, ON L1H 7R7

  
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  Centennial Windows & Doors

  1A - 1100 Sutton Dr Burlington, ON L7L 6R6

  

Review Details

• Review fromWayne J

  Date: 18/01/2023

  CONSUMER ALERT… I thought I would share this experiance with folks… ** **** ******** ** ******* ** ***** ** ******** * ****** *** ***** ****** ***** ***** **** **** ***** ** ******** *** ***** ** ******** I just had one of your reps by and while everything was going fine, until at the end . I asked if he was going to furnish me a copy of the quote in full detail. That’s when things went pear shaped. Apparently Centennial doesn’t allow their potential clients the ability to make informed decisions. **** *** *** *** ****** **** * **** ***** ** * ** *** Apparently I offended his sensibilities by accusing him of being a BS artist. Something I actually didn’t do… I suspect he was uncomfortable with me actually holding your firms feet to the fire through a fair and fully transparent bidding process. He claimed that business relationships are based on “trust” I couldn’t agree more with your rep Phil. He further stated that clearly I don’t trust his and he’s leaving, how pathetic. Let me get this right Centennial you want me to trust you without providing me with a detailed written quote as you folks have a policy of sorts to keep potential clients in the dark. Im sorry guys… Simply unacceptable… Pretty sad indeed, my last words as he was packing up were “get the F out of our house”… ** **** ****** ** ****** ******* ** ****** *********** ***** **** ***** ** **** ****… I’m sure you will delete this as constructive criticism isn’t in your DNA… That’s fine as cut and pasting is dead easy…

• Review fromNathan B

  Date: 25/12/2022

  Horrible customer service. Horrible product. Workmanship and scheduling issues aside, which was a headache in itself. Spent 15k on double entry doors fibreglass full glass plus lights on each side, in addition to a bay window 3 fixed panes. After installation in the spring, come winter noticed a considerable draft. Phoned and they agreed to send someone out. They sent someone had to order parts. The better part of a year goes by. Someone randomly shows up with the replacement part. Wrong one. Tech customizes to fit, Says will order the correct one and leaves. Fix lasts 3 days before it starts falling off. That was over a year ago. Still haven't heard from them. Doors have a draft on all 4 sides plus down the centre. Doors aren't even flush.
  

  Centennial Windows & Doors

  Date: 21/04/2023

  Thank you for taking time to speak with our service manager today. As mentioned we will complete a full assessment on May 2nd, 2023.

• Review fromJeff W

  Date: 26/10/2022

  Just had Roland and and Justin install a couple of upper level windows. Very personable and very good workmanship.
  

  Centennial Windows & Doors

  Date: 11/01/2023

  Thank you for taking time to share your Centennial experience with us ****!

• Review fromRon G

  Date: 30/08/2022

  I had a sales person sell me my two doors last April. In August they came to put them in. There was a problem though the main door had a window in it which was NOT what we had ordered. We had ordered solid door type which was in our contract. The service workers had to reload it and told us we would be hearing from them soon. Come on people how long does it take to make a door and build it right? Now it's only 4 months and starting into the fifth month. I hope it's here before the cold weather comes.
  

  Centennial Windows & Doors

  Date: 05/10/2022

  Thank you for bringing your concerns to our attention. We will review your file with our customer service department. To confirm your contact info someone will reach out shortly using the email address you have provided.

• Review fromGermaine M

  Date: 23/06/2022

  Had a salesman out to give me a quote on 2 windows. He was very pushy and put other companies down and told us the other windows in our house were basically no good. He quoted me 3x more money for 2 windows than other companies. I signed with him though because of how good he said Centennial windows were. I got a call back a couple weeks later saying that the one window was going to cost me $3000 more dollars because they had to change the wood around it also. I then decided I did not want to hire them to do the job because the price was $15000 for 2 windows. I had a deposit of $1800 down and said I would like my deposit back. It has been 3 weeks and I have talked to 2 employees who have said I would receive my deposit back soon. I have tried to contact them in the last 2 days and am unsuccessful. So as of right now They have my $1800 and I don't know if I will ever get my deposit back.
  

  Centennial Windows & Doors

  Date: 04/07/2022

  Thank you for confirming you have received your deposit.