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Business Profile

Medical Lab and Testing

LifeLabs

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Lab and Testing.

Reviews

This profile includes reviews for LifeLabs's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LifeLabs has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • LifeLabs

      3680 Gilmore Way Burnaby, BC V5G 4M1

    • LifeLabs

      7455 130 St Surrey, BC V3W 1H8

    • LifeLabs

      306 1750 E 10 Ave Vancouver, BC V5N 5K4

    • LifeLabs

      6-101 Burnside Rd W Victoria, BC V9A 1B7

    • LifeLabs

      130-1900 Richmond Ave Victoria, BC V8R 4R2

    Customer Review Ratings

    1.25

    Average of 17 Customer Reviews

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    Review Details

    • Gerald R

      Date: 09/05/2023

      ****** Place...book your appointment someplace else. I am on blood thinners and had my blood tested there. Immediately, after the test I was told "Leave now". The proper protocol is for a patient to sit a few minutes to insure no excessive blood loss.

    • Rory P

      Date: 06/05/2023

      When looking for patient test instructions, the only option was to please contact us so I called them since they didnt have any written instructions through their website. When I called customer support they gave me incorrect information by telling me my test didnt have any food or medication restrictions. After waiting in line at a lifelabs location, I was given a list of restrictions for food and medication restrictions and told they couldnt take the sample now. Patient test instructions should be available online instead of giving out incorrect medical information through customer support.

    • Samantha S

      Date: 03/03/2023

      Really what is the point of the time and effort to make appointments?? We take the trouble to get here on time and yet were still kept waiting. Are they just too greedy, taking too many appointments and then theyre waiting for a room to take us into

    • Arash D

      Date: 21/12/2022

      Not able to review my result after 5 days of attempts! No response from their support! Terrible!

    • Dirk S

      Date: 10/12/2022

      They cram too many appointments in and can't keep up. Wait time is over an hour even with an appointment. Signage and Monitors info is confusing and inaccurate. Staff is stressed out.

    • Lei L

      Date: 28/06/2022

      LifeLabs is absolutely the worst company I've ever dealt with! My wife and I did Covid antibody tests about 11 days ago and we still have no access to the results today because we are ************* ******* ****** **** *******, despite the fact it was perfectly okay for us to do the tests. I spent hours and hours on the phone with close to 10 agents only to be transferred to another number where I had to repeat the same information over and over! Finally, they told me they could send the results by snail mail after I asked to speak to a supervisor! We are travelling tomorrow and won't be able to access the results before the trip, so there is a chance we will encounter issues. Their customer support has been absolutely, ******* useless! They knew they had the results 2 days after our tests but no one except for the last agent could even offer any real help! Avoid this company at all costs!!!

    • brian f

      Date: 09/06/2022

      worst appointment booking system ever ...not everyone has access to a computer !!!!!!!!!!!!!!!!!!!!!!!!! -phone connections are ALWAYS terrible - should not have to have to deal with that - *** *** ****** ***** *** **** *** **** ** *********** ** **** ** *** **** **** ******** *

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