Reviews

This profile includes reviews for SelectDecks's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  SelectDecks

  2000 Coombs Farm Rd Ste 102 Morgantown, WV 26508-1126

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  SelectDecks

  364 Patteson Dr #273 Morgantown, WV 26505-3202

Review Details

• Review fromMary Beth C

  Date: 10/21/2024

  DO NOT USE THIS COMPANY! DO NOT TRUST JAMES B******! We contracted Select Decks to build a deck for us. The job was started in February of 2023. Several things went wrong from the start. Water came pouring in by our sliding door because they removed the facia and did not cover it properly during construction. Then when the roof was installed we later found out nails were placed in the valley of the roof which resulted in more leaking. We had to hire another company to correct the problem at a major additional cost to us. Repeated request to Select Deck for an accounting of job expenditures, or to correct issues and finish our project have been ignored. I made repeated request on his ******** website to address concerns, I sent a certified letter to his Morgantown office (which he no longer occupies), left phone calls with his answering service, and even sent a message on ********. When I made a comment on the Select Deck Facebook site to please finish our deck my access was blocked. Be aware if you decide to hire this company for a project they start out great, seem sincere to fix any issues, and then start to ignore you completely, and never returned to finish.

• Review fromJackson T

  Date: 02/08/2024

  Couldn't be happier with this team! Their team's professionalism and expertise are truly impressive. The deck they built surpassed all expectations and has become a favorite spot for our family.

  SelectDecks

  Date: 02/09/2024

  Thank you ****. It was a pleasure working with you on your project.

• Review frombill s

  Date: 05/17/2023

  We hired James to build a deck and roof over half the deck in 2019. He was the most expensive quote we got but he convinced he was worth it. They built a nice deck (at the time, trim pieces are falling off 4 years later and we have found alot of trim that wasnt nailed it to anything) but completely botched the roof. What they installed was not what we agreed but we trusted him, our mistake. The roof leaked into the main part of the house immediately. Badly. They eventually came back and installed a metal roof, incorrectly. It too leaked all over the porch outside. I called and called and called, he would not answer and when he did he would say he is busy but will get someone out. After weeks of calling his guys came out took down the ceiling and said they would be back to fix it. They did not. It continued to leak for months. At that point I could not get James to call me back. The only time I heard from him was when he threatened legal action against me for posting negative reviews of him online and my complaint to the BBB. He told me if I took down the reviews he would come back and do what other contractors said needed to be done. I took down the reviews and sent him the cost I paid another contractor and I never heard back from him, so I put reviews back up. After trying many things to fix it, my other contractor had to eventually take off the metal roof and install new metal correctly. Now we finally have no leaks on a porch we paid 50k for.