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Important information

• Pending Government Action:

  Government Action: BBB reports on known government actions involving business’ marketplace conduct:

  Patrick Morrisey, Attorney General vs Jerry Smales and Altrucon, Inc dba Mountaineer Plumbers and Beckley Plumbers
  

  The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven. 
  
  On  July 15, 2022, West Virginia Attorney General Patrick Morrisey filed a civil lawsuit with Raleigh County Circuit Court against Jerry Smales who operated Altrucon, Inc d/b/a Mountaineer Plumbers and Beckley Plumbers. The lawsuit accuses Smales of collecting individual payments from customers totaling $5,766.78, but never completing the work or providing refunds, despite being asked to by consumers. The complaint alleges that neither Smales nor any of his workers were licensed plumbers. The lawsuit charges Smales with unfair or deceptive practices, failure to complete work as promised and failure to notify consumers of the three-day right to cancel. The lawsuit seeks to block Smales from any future contracting work in West Virginia, a $5,000 penalty for each violation of the state's consumer protection law, restitution for each consumer who has not yet obtained a judgment against the defendant and reimbursement for the stat's investigation and litigation expense. The matter is pending. For more details go to https://ago.wv.gov/Documents/Filed%20Complaint%20against%20Jerry%20Smales%20-%20Mountaineer%20Plumbers%20-%20Time-Stamped%20(M0462260xCECC6).pdf

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