Reviews
This profile includes reviews for Cleary Building Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 16 Customer Reviews
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Review fromjohn S
Date: 08/21/2023
Several years ago I had Cleary build a shop for me and it went very well. They were responsive, quick, and did an excellent job. This company has changed. I have another contract with them for another project. They were supposed to be here a week and a half ago to check a couple measurements. They never came or contacted me at all. The rep has left the company, they told me whoever takes over the project would be in contact with me the following week. That was 2 weeks ago and nobody has contacted me. Whatever measurements they needed 2 weeks ago have not been made and nobody has contacted me. Cleary is definitely not the responsible and trustworthy company they used to be. Be smart and find a different company to build for you, I'm stuck in this mess and I hope you have better luck somewhere else.Update!It's now June 27th, our start date was 4 days ago and plans haven't even been submitted to the regional building department yet! The start date came and went without even a phone call from Cleary! This is not the same company they used to be. Once again I say "find a different company to build for you". They will give excuses and no information on when they will actually be starting the work. I've dealt with crooked contractors before and this company is just as bad.2nd update!Its now August 21st, the build date was 2 months ago. They finally got plans finished and to me, I immediately submitted them to the regional building department. Their plans were rejected by the county and so far they have done nothing about it. This is a very simple add on to an existing Cleary building and they seem incapable of doing the job. We still have no new build date. Its time to contact the corporate office, the BBB, and social media. Once again I say "find a different company to build for you". This company does not have any idea what they are doing.Cleary Building Corp.
Date: 08/28/2023
Our Region Manager has made contact with this client and is working with the county to expedite any open issues to get this project under construction.Review fromMark B
Date: 07/13/2023
Cleary will NOT take care of you if you have a problem once final payment is made! Do NOT use Cleary Building for your pole barn needs! Find someone local who cares about their reputation and build a quality building where they won't skimp on quality!Cleary Building Corp.
Date: 07/21/2023
The building in question was damaged by 80+ MPH winds after completion of the building and contract. The building was constructed to the industry standards and a destructive storm took place. We are in contact with the client and working toward an amicable solution at this time.Review fromJoan O.
Date: 02/27/2023
First, this is not a reflection on the hard working employees. But Cleary has a scheme that requires a 20% down payment on a product that is not delivered for 12 months +/_. They flaunt their charitable works, which uses our money and gets them a tax break and recognition. Current times have taken a toll on qualified labor and supply delivery, but we were assured this was not a problem with Cleary. The local rep made continual promises that were not met. When we contacted Cleary Corp we were referred back to local.Our contract was signed April 19, 2022. We paid a 20% deposit. Materials were delivered October 28, 2022, stacked on the ground and exposed to weather andcritters. We paid an additional 50%. Work began January 24, 2023. We have paid an additional 15%, first for drilling in rock.We had showed a test hole dug by us to the rep initially which exposed rock and he said it was not a problem. Later he claimed the required depth was set by our county. NOT TRUE, it was required by Cleary. The resulting structure was then inaccessible and we paid for a ramp.It is now February 26, 2023. The structure lacks any electrical work, has one half of the roof that needs to be replaced, a side door that does not close properly and trim that needs to be adjusted. The overhead door does not close properly because the installer said the concrete floor is not level.As said, the workers did their best with insufficient and continually changing help. We were told that Cleary will not pay above minimum wage. We do not recommend this company to anyone.Cleary Building Corp.
Date: 03/08/2023
Dear *** or madam, There was no scheme that went on with this or any contract that we utilize on all building projects. Payment terms are established and agreed to. The 12+ months statement is not accurate. The project was signed in April of 2022 and shipped in October. The digging change order was signed which is part of the contractual agreement. All service/punch list items are being addressed at this time. And the delay with the electrical sub contract work is due to site access and we expect that to conclude just as soon as possible pending ************* to the site. The main issue involving that is we do not want to cause any damage to the clients property. *********************** General Manager-Eastern Operations Cleary Building Corp.Joan O.
Date: 03/12/2023
The response does not address any of the issues. Yes, payment terms are established in the contract. The same contract that says tentative start date for erection shall be July/August 2022. Instead it was January 2023, but Cleary made no adjustment for payments due to the 4-5 month delay, and delivered materials for 50% of the contract price when they still did not begin construction for another 3 months. It is now March 2023, eleven months after we signed the contract and the structure lacks electricity, and half a completed roof, not to mention inspection. The response mentions not causing damage to our property? What does this mean? The electrical work should not require any equipment that would damage anything. There has been no problem with site access. We haven't moved, the structure hasn't moved, the roads are the same. Periodic rains didn't stop Cleary from delivering the materials which were left outside, uncovered, including those in cardboard, or pouring the concrete. The comment that the change order was part of the contractural agreement ignores my statement that we were told conditions were not a problem which should mean there was no need for a change order. My response stands as initially stated.Review fromDaniel I.
Date: 12/03/2022
Earlier this year I contracted with Cleary to build a 40'x24' shed, and while I have no complaints about the shed Cleary caused damaged to my driveway that ended up in an extra near $30,000 for replacement and sealing. In setting the site, they brought heavy equipment up my asphalt driveway and caused numerous cracks in the pavement. While the driveway did have some wear, we did think it had another seven or so years of life. The representative who sold us the shed inspected the damage and then we didn't hear from him for weeks. We learned he had retired. We tracked down a suitable office at Cleary and had another representative come out and visit. He claimed... that their vehicles had to have access and that the damage was inevitable and not their problem. We pointed out that there was access across neighboring fields and that no-one had asked about access. Further, their crew knew that they were doing damage as they tried to ameliorate it by laying gravel/sand adjacent to where they did the damage. We got no satisfaction or offer of help from Cleary. Our insurance company agreed with the damage caused by Cleary and did give us 6K to help with replacement. So word to the wise... be careful. Just another reason not to trust a contractor.Cleary Building Corp.
Date: 12/06/2022
We have had past communications with this client involving the issues with the driveway to the property. And we have denied responsibility as well. The drive is relatively deteriorated, and yes the excavation sub contractor did add some gravel in spots to try to alleviate the issues. It is clear in our contract that access to the building site is required, and Cleary Building Corp. nor our sub contractors are responsible for damage from access. No other option was provided for access to the building site by the client other than using the driveway entrance.Daniel I.
Date: 12/07/2022
The driveway was not that deteriorated and certainly it was in much worse shape when they left. Furthermore, they never checked with me about access. There are a number of access points for heavy farm equipment on our land and they did not see fit to use those. Our insurance company agreed with the damage and did offer some compensation. I want other potential customers of Cleary to beware. After doing the damage they did not offer any help and just went away. Their salesman stopped communicating and retired. It would be better to find a more trustworthy provider.Review fromMark J.
Date: 09/01/2022
I would never hire Cleary again. Worst experience ever in the building trades. Constantly lied to by the three salesmen I had over the course of trying to get my 60x120 building constructed. Project was supposed to take 3 weeks, ha. Came home from Mexico month early so we would be here for the start that was April 1st did not start till June 1st. Building still not done and it’s September 1st. Oh and by the way I paid 25% six months before construction started and when they finally started materials were still not ordered. Had to constantly be the quality control officer. I was not paying attention one day, came home and the bi-fold door ribs were not lined up with the gable end ribs. Consistently monitoring workmanship. Salesmen ordered white door in the back, should have matched the man doors, now I’m taking it down and having to paint it myself. Upfront everything seemed fine in the purchase phase. As soon as they have your down payment everything changes. Absolutely no customer service. So disappointed I can’t even look up at the Cleary emblems on the building. Don’t spend your had earned money with a company like Cleary. Very very disappointed with the end product and my choice to use this poor excuse of a company.
Cleary Building Corp.
Date: 09/07/2022
We acknowledge that there was an error made in regards to lining up the steel on the walls with the steel on the customers ************. We corrected the issue in a very expeditious fashion and did so to resolve that issue. We also acknowledge that the original salesman that sold the client the building is no longer with our company which delayed the project a bit. Lastly, the client received exactly what was contracted for to include the white overhead door. It is unfortunate that this color situation was not brought to our attention prior to the ordering and subsequently the install of the door or the color could have been changed without additional cost. The color of the door was specifically listed on a contract change order that the client agreed to and signed so we were unaware the client wanted a different color until after the building was completed when it was brought to our attention during our effort to collect the remaining balance due on the contract. We now have a mutual agreement with the client that we will replace the overhead door weather-stripping with a different color at no expense to the client and in turn the client will pay the remaining balance owed on the contract. Thank you,************************** Senior General Manager of *********** ****************Review fromJoAnne U.
Date: 08/02/2022
If you dont mind waiting 9 months for your building to be put up including the time for them having to come back and redo things they should have done right the first time and you find out you have no recourse when they dont hold up their end of the deal and you are persistently lied to then Cleary buildings are the one for you
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