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Business Profile

Property Maintenance

SUV Properties

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Brie S

    Date: 01/17/2024

    MISSING MONEY: We had a tenant behind on rent and approved for assistance. SUV notified me they received a lump sum payment for back rent, future rent, and the security deposit. When the tenant moved out the did not list the additional security deposit received. I asked them where the missing money was and they acted like they didnt know what I was talking about and I had to prove to them they did not disburse the payment they received.EXTENDED VACANCIES : I had to hire a leasing agency after 60+ days of vacancies. I had to ask multiple times that our units be posted online. One of our units they were marketing for 2 weeks and when I asked for pictures they said they had not been taken yet. They cost us thousands of dollars because of their inadequate leasing process.OVERBILLING: We needed some landscaping work done on a property and they provided me with a quote which I approved. After the work was completed, we were billed over $1000 more for the service. I asked multiple times for a detailed invoice and why the work cost over $1000 more. The only answer I got for them was that it took longer than expected. INCOMPETANCE: All 10 of our units are painted the same color, I provided the ******************************* color and sheen to SUV. They could not figure out how to order the color after multiple attempts to "match" it at *********** I finally had to order it myself after weeks of drama.We received a city work order for an annual fire inspection in September which I sent to SUV. In December the inspector reached out to me as the deadline had passed. The inspector had no record of the appointment, it was not listed on their route schedule that day, and they had no record of any calls about the property. *** said they went over and made sure everything was done before the inspection. We received a second work order for a missing fire extinguisher and an expired one as well as missing smoke and carbon monoxide detectors.

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