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Business Profile

New Carpets

Carpets Plus of Wisconsin
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Carpets Plus of Wisconsin's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carpets Plus of Wisconsin has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Carpets Plus of Wisconsin

      7881 Big Sky Dr Madison, WI 53719-4957

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    • Carpets Plus of Wisconsin

      1230 Post Rd Plover, WI 54467-2625

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    • Carpets Plus of Wisconsin

      3330 N Pontiac Dr Janesville, WI 53545-0302

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    • Carpets Plus of Wisconsin

      4606 E Washington Ave Madison, WI 53704-3236

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    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Karla E

      Date: 05/23/2025

      We recently had our fireplace redone after a poor initial installation during our build process, and we couldn't be happier with the results from Carpets Plus of Wisconsin. From start to finish, the customer service was outstanding—responsive, professional, and genuinely invested in making sure we were satisfied. Michael, Ken and their entire team were exceptional and went out of their way to ensure we were satisfied with the end result. What really stood out was the team's exceptional attention to detail. They not only corrected the previous mistakes but did so while taking every precaution to protect our hardwood floors and built-in cabinets. The care and craftsmanship they brought to the project have completely transformed our living space. Highly recommend!




    • Cathy B

      Date: 12/11/2024

      My Carpets Plus experience was a nightmare from the beginning to the end. 10/17/24 hardwood arrived My salesperson assured me that their installers of my hardwood floors had 20 years experience. When 4 Mexicans, who only spoke broken English and were maybe 30 years old (if that) came to my door for installation on 10/22/24 I sent them away. Evidently they WERE my installers. 1st of all My salesman ordered the wrong amount of hardwood. After 2 bedrooms and 2 bathrooms were installed with tons of mistakes, the 2nd shipment of wood that came after 1.5 weeks was wrong. I finally called a manager. Waiting for a 3rd shipment took over a week again. I had to empty 3 bedrooms out TWICE!! Plus 2 toilets removed TWICE!! Then I find out the installers they assigned only do ceramic. A total tear out had to be done. DON'T GO THERE! I got my money back and went with a different company. The best thing that happened from this experience was getting a refund. I should have charged extra for damages to my woodwork and being inconvenienced for 2.5 months. I have pictures if anyone needs proof of this experience. As of 12/9/24 I was still without flooring until my new company started. I have a referral for this new company that's doing amazing work if you'd like.
      *****

    Carpets Plus of Wisconsin is BBB Accredited.

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