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Business Profile

Roofing Contractors

Custom Roofing & Tree Specialists

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/04/2022

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used a debit card for **** of it and the rest, he kept asking for more cash.  I recorded every single one and for two of them ($500 and $400), he sent me a message verifying that he paid me.  I recorded the $700 payment and in the recording we discussed that I paid a total of $3750 and owe him $1250 when the job is completed.  He never completed the job.  I also had to buy $300 more in supplies, all of which I have receipts for.  I had to do a lot of the work myself and in addition to that, there were huge staples all over the place, one of them went into the sidewall and the tread part of one of my tires and I had to spend another $200 on that.  I tried to get all of the nails and staples up but it is difficult to get them all.  I still keep finding more in my driveway.  

    As far as how I heard about him, I made a post on a FB group for the community asking for suggestions on a reliable roofer.  He messaged me telling me how good he is and sent me his BBB profile.  I also looked it up to verify that it was real and it had an A+ rating.  That is what made me think that he was trustworthy.  If there were any negative things on that, I wouldn't have gone with him.  I have heard many horror stories about him since this happened and I do not know how he can get away with an A+ rating on BBB and be such a scammer.  This is what he does to most people he works with.  He threatens people and maybe that intimidates them from making a complaint or something but I promise you that he is not someone who deserves an A+ rating.  People rely on that and it implies that he has a good reputation.  He is a con artist.  I talked to the people who he hired to work on my roof for the one day that they did.   Apparently he just makes a post on FB asking people if they want to help with a roof, no experience necessary and he will pay them cash at the end of the day.  He did not pay any of the workers who showed up to work on my house the one day they did show up.  Many of them never touched a roof in their lifetime.  I could go on and on.  After he screwed me over, I did extra research and did find one company that had him listed and there were complaints about him that described what he did perfectly so I do not think it was just me.  
    er things. I just do not think he should have an A+ rating on here. That is what made me think he was a safe person to use. He said he is licensed and insured and lied about that too. Now that my roof is done, he is threatening me because I refused to give him the rest of the money when he didn't even put one shingle on my roof.

    Business Response

    Date: 11/11/2022

    BBB COMMENT:

    she got an ***** insurance check I told her I would do it ***** the job was completed and she never paid me. 

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